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    Pro Environmental Services

    3.0 (6 reviews)
    Open 7:00 am - 5:00 pm

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    Mold remediation

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    One Hour Heating & Air Conditioning of Crystal Coast

    One Hour Heating & Air Conditioning of Crystal Coast

    5.0
    (4 reviews)

    We just had One Hour Heating & Air Conditioning of Morehead, NC. install a whole new HVAC system in…read moreour home. Brad and James the installers did an excellent job, very knowledgeable and professional. We will continue to use them for our heating and cooling services. Bob and Andrea Smith New Bern, NC.

    Outstanding! We had a 16 year old system that finally gave up on the hottest day of the summer. I…read morecontacted my brother in law a retired historic preservation expert who I knew had just installed a new air condition system while redoing the inside of his home. He immediately recommend I contact Dan of One Hour H&AC Crystal Coast. Dan came out and within 2 minutes he recognized the system that he had serviced when we first moved in. He also showed me why the old system gave up the ghost this time and why a new system was financially a better choice. I asked him for a recommendation and the next day he recommended a new system, all costed out. He patiently explained all of the improvements of the last 16 yrs. And patiently answered all my questions to my satisfaction. The following day, He came back with a professional installation team like we had in the military. The biggest problem? The air handler was in a very tight space in a very low attic. Out with the old and in with the new: Johnny the team leader and the team of installers turned a difficult job into smiles . At the end, everyone was drenched from the 90* tight attic and smiling. For a long moment I was back in fatigues. The thermostat was installed. Johnny turned it on and explained how to work it, then gave me the instructions, smiled, shook my hand and said to call him or Dan, If I had any questions. 5 stars+

    Antonelli Comfort Solutions

    Antonelli Comfort Solutions

    1.0
    (1 review)

    gregg antonelli/antonelli Comfort Solutions, 2896 Hwy.24 Suite G, Newport NC 28570 is hands down…read morebar none the WORST person/company I've done business with in the past 29 years!! I purchased the Goodman heat pump (model #GSZ140301) and air handler (model ASPT37B14) with the Asure ten year parts and labor warranty from antonelli Comfort Solutions. It was installed September 24, 2021 by antonelli's employees (Shannon and a helper) but the heat pump has never operated correctly since the day it was installed. When the unit was installed it wasn't cooling properly so I called their office and antonelli came to check it. He said the unit was low on refrigerant but it was on the other truck and he would send Shannon by. When Shannon checked it he said he couldn't get a reading on the low pressure side. I'm not sure what Shannon did but the unit cooled better but it wasn't long before we needed heat. The unit wasn't heating the house so called antonelli's office again and they sent Shannon back to check it. Shannon said he had failed to connect a wire and that's why the unit wasn't heating.. I don't know for a fact what he did but we got through the winter. Summer of 2022 the heat pump cooled very poorly but I couldn't get antonelli to return my numerous calls or send someone to check it. The 10 year warranty requires an annual inspection of the unit so I was able to antonelli to do that on September 16, 2022. antonelli told me the unit was a half pound low of refrigerant so he said he added that amount. He was at my house a total twenty minutes so obviously he didn't do much of an inspection! In July 2023 the unit was cooling very poorly again so after numerous calls antonelli came to check the heat pump on August 10th. He said the unit was a pound and a half low of refrigerant so he said he added that amount. The next day I received a bill from antonelli in the amount of $101.41 for the service call. I wrote antonelli on August 12th to dispute the charge because I have the ten year parts/labor warranty and for a new heat pump to be low on refrigerate twice in 22 months had to either be a problem with the equipment or the installation. antonelli never responded to my letter. I called his office seven times leaving messages with his office worker (Melissa) and on his voicemail but he never called me back. (About two weeks after I posted this review antonelli unexpectedly sent me a refund check for $101.40. Written a the refund check was "refund for check #**** customer has labor & parts warranty). While I'm glad I finally got my money back it does beg the questions why did he charge me to start with? and why didn't he reply to my letter disputing the charge?) I literally spent months trying to find another HVAC company that would except the warranty. When I finally found one I immediately cut alllll ties with antonelli. When telling someone of the problem I was having with antonelli they said "well maybe he's really busy" to which I replied he made time to cash my seven thousanddddd dollar check by God he should made time to call me back!" It's reprehensible that antonelli didn't respond to my letter, my numerous phone calls or correct the problems with the brand new heat pump/air handler I paid him for, so yes he's the worst person I've done business with in the past 29 years!!

    From the owner: One call and we can take care of all of your heating and air conditioning needs. From service and…read moreinstalls to air duct cleaning, preventative maintenance, and gas appliance repair. The last call you will have to make!

    Pro Environmental Services - contractors - Updated August 2026

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