I've been using Samba and his team for a series of repairs on my parent's house -- everything from…read morechanging faucets to leaking drain lines to clogs to new hose bibs, sump pumps, and an ice machine line. I even had him fix some code-compliance issues with previous work. While scheduling can be difficult (he prioritizes emergency calls, as he should), his work is top-notch and his team goes above and beyond, doing the things you didn't think of but needed, such as making sure drains are clear when changing faucet or putting in proper shutoffs where they should be -- no cutting corners. On multiple occasions, he and his team have stayed late until the job is done. They may not be the cheapest in town, but they are easily worth the money to know that the job will be done correctly the first time -- and I consider myself pretty picky when it comes to how I think things should be done. I've hired him multiple times this year, and will likely have him back in the future as needed.

These guys are phenomenal , I used them for a minor project so I decided to give them a call . So…read moreSamba came to inspect my shower it wasn't fixable so I decided to replace the entire shower based on his assessment. He gave me a few ideas and the price for this project, these team came by and gutted the entire shower to beams. The reinforced the wooden beams,updated the plumbing, waterproof the shower and added cement for durability. Then they tiled the walls and floors, which made the project POP ! The shower is now a home and garden showpiece.

This family-owned plumbing service continues to receive the highest rating for their work. they…read moreare most professional, prompt, knowledgeable and friendly. I cannot imagine using anyone else, and I continue to recommend them with the highest rating and with utmost sincerity.

From the owner: Three generations of quality service since 1921. Specializing in plumbing contracting work in the…read moreWestchester County, New York and Fairfield County, Connecticut areas. Our skilled plumbers are well-versed and up-to-date in technical knowledge. No Job is too big or too small. Call us today for all of your plumbing & heating needs.

Joe and his company are established, knowledgeable, professional and fun!! Joe is awesome!read more

I recently needed to replace my 25+ year old gas boiler…read more Fortunately, I was referred to Joe Carelli by a friend who has used his plumbing services in the past. Joe came to inspect my old gas boiler and heating system and within a day provided a detailed estimate at a competitive price for the replacement of the boiler. Within a week the old boiler was dismantled, removed, and a new, much more efficient, boiler installed. I absolutely recommend the reliability, efficiency and professionalism of the Carelli team who installed my new boiler and now look forward to a warm winter with lower ConEdison bills too.

I don't often leave reviews but I had such a positive experience with Oswaldo, Joe and their team…read morefrom RotoRooter at the end of 2023 that I felt it was deserving.  We moved into our home in Rye three years ago and have had some flooding issues with our driveway storm drain. Our driveway slopes down toward the house and during extremely heavy rain it's been unable to handle the water coming down from the street. During Hurricane Ida the drain backed up, water came into the garage and flooded our entire lower level and basement, ruining carpets and destroying a lot of beloved toys in the playroom. After the recent heavy rains and another close call, we called RotoRooter to see if jetting the pipe would help. Using a scope camera on the end of a cable Oswaldo, Joe and their crew identified the issue and showed us what was wrong on the computer monitor - the drain pipe that ran from the driveway beneath our backyard was a flimsy corrugated plastic material and the connection for the gutter downspouts was installed improperly. The drainpipe was bent, punctured and flattened in places by tree roots that had grown over time. It was getting clogged up with leaves and debris. Our home's original drainage installation was so poorly done and fully unable to handle the amount of water needed to move heavy rains from our driveway and keep our home from flooding.  We'd had a previous bad experience with a competing company (Aqueduct Services) that installed our sump pump. Their crew was clearly inexperienced and did such shoddy work that it needed to be undone and redone multiple times, and took days longer than estimated, so we were anxious about taking on another major and disruptive plumbing project.  Thankfully our experience with the guys from RotoRooter couldn't have been more different. It was night and day.  The knowledge, skill and integrity of Oswaldo, Joe and their crew to identify the issues, clearly explain (and show them to us) in a way that made it easy to understand was so reassuring and refreshing after our previous experience.  Having to excavate our whole backyard to solve our flooding issues was an expensive and surprisingly invasive-feeling procedure. Oswaldo and his team had a great bedside manner - they showed empathy for the large investment and major surgery that needed to be done - especially right before the holidays. They were patient in explaining the problems, walking us through our options and helping us understand what we needed to do to fix our issue and get the job done right.  I know nothing about plumbing, but seeing the crew replace the old cheap pipes and catch basin with the new ones, the difference in workmanship and material quality was obvious. The work took two days and the crew stayed late to clean up and make sure everything was covered and secure and roped off with tape so it was safe for my kids to go in the backyard. This was not AT ALL a cheap or expected home improvement project and, being entirely buried underground, not the most rewarding use of our savings like the backyard landscaping upgrades that we've had on our wish list.  But I have to say that the confidence that our home will now be able to handle heavy rains and the peace of mind that that we don't have to worry about our playroom flooding again every time there's a local flooding advisory were 100% worth it.

We moved from NYC to Nanuet and renovated our bathroom at our new place. The sink in our primary…read morebathroom had a slight leak and was causing some warping to the vanity sink shelf. My partner and I looked for a plumber and landed on Roto Rooter considering it was a small job. We thought a large chain might offer a reasonable price to fix this minor problem. We were surprised by the large amount of their original quote but reasoned we need to stop the damage to our vanity. After the technician finished one hour of work, we see the final bill has an extra $300 price tag, bringing our total bill to almost $950!!! We could have a bought a new vanity for that cost. After speaking with a manager at the company, they tried to explain the additional cost. I mentioned on the phone, the additional $300 completely caught us off guard from the original quote and that it was pretty significant. The office offered us a small discount because we participated in their food drive which offered a $55 discount with a food donation. Yet this is a minor salve to the financial dent this has caused. I don't recommend their service because their prices are way beyond what seems logical. For the price they charged you can almost start from scratch and arrive at the same cost to make their repairs.

I was given Jim Di Buono's name when we had our stopped up shower drain in our condo in Rye. There…read morehad been an extended cold spell in NY and our home had been vacant for a week prior to the drain stoppage. Jim answered his phone during the middle of a very hectic day. He asked me a few questions, said he was fully booked with emergency calls but explained to me that our drain pipe was likely frozen and explained what to do and when to call him back (if at all). Jim listened, asked questions, was polite and gave me great advice. We will call Larchmont Plumbing and Heating for all our future plumbing needs.

Jim DiBuono has been terrific. This is the third time we've used his services in our Larchmont…read morehome. In the past, he's fixed a leaking toilet, leaky faucet and clogged garbage disposal. He responds instantly and has been great. We called last night (Halloween) because our sump pump broke after a heavy rain, and we had a flood right outside our door. We were willing to wait until Monday, because he had a family obligation this weekend, but he nevertheless came early this morning, on a Sunday, and replaced it. We highly recommend him.

Excellent service - very fairly priced!! Extremely responsive. Best plumber in the area!read more

I had the good fortune of having Larry recommended to me. His son, Larry, came right away and fixed…read morethree issues that have been a problem for years. He diagnosed everything within 1/2 hour, fixed the problems, and left. Other plumbers recommended opening my walls to do the discovery - both costly and unnecessary, so my instinct was to delay it. I highly recommend this team. Obviously, Larry trained them well - with knowledge and good instinct. (I am not sure why this says San Francisco, I am in Westchester, NY)

I am SOOOO HAPPY that Vinnie at Waterline was recommended to us! We have had an ongoing problem…read morewith our hot water heater that NO ONE has ever been able to figure out! Believe me when I say we have had a lot of others come through to take a look, who then just wanted to sell us a new water heater. Vinnie was so careful and thorough in his diagnosis of the issue, and it paid off BIG TIME for us-It is just AMAZING to finally have this figured out! Not only for our peace of mind and our hot water but, of course, Vinnie saved us a lot of money. I can't recommend his service enough! He was responsive from the moment we called, spending considerable time with us on the phone about our dilemma, and then he made plans to come take a look immediately. Forever grateful and we will be using this plumber for everything, from here on in! Huge thanks to Vinnie, and to our pal, John V., for telling us about this guy!!!

They have come to my apartment twice at short notice and they have done excellent work... They…read moreclean up afterwards... Highly recommended...

A knob on the sink wasn't working. Mark stopped by that day, found the problem and explained it,…read morewent to a lot of effort to find the right part, came back the next day and completed the repair, and didn't charge a ridiculous amount. Would definitely recommend and hire again.

So bad that I wonder if his other reviews are false. Mark has v low ethics and skill IMO…read more My toilet lever was sticky. He fiddled with it, broke it, said it would be $375 to fix. Fine. Seems high but it's kohler. Then he 'fixed it' by first setting the lever vertical. I had to show him my other toilets to finally convince him the lever was originally horizontal. That time I just tried it one time and the whole thing became v loose. Then he 'fixed it' by having to level move UP (not down) in order to flush. The whole time he claimed I don't know, pieces change, he knows his job, a lot of levers are set vertically and flush up even though he didn't say any of this before I checked...c'mon son, you bought the wrong piece. Then when I told him I didn't have cash (vs check) he said he'd just remove the whole thing and be on his way, even though he knew I really needed this as I had guests the next day. Who doesn't accept check or cc?? So yea very low ethics and skill.

These guys came and did a very professional job installing a new backflow valve and vacuum, etc…read more for my lawn sprinkler system. Their estimate was less than 1/2 of another local plumber! They were on-time, friendly and efficient! I would recommend for any of your plumbing needs!

My aging high-efficiency boiler (a Weil McLean) was acting weird and failing to heat the house and…read moredomestic hot water. Anthony went above and beyond: multiple visits, called in favors from his industry contacts, and met the WM rep on-site to troubleshoot the problem and get us running again. He could have rightly and understandably shrugged his shoulders and given up, but instead he persevered and got the thing working. When it *does* finally come time to replace the unit proper, Park gets my business.