1. Gladiator Services

    1. Gladiator Services

    0

    Hillsdale, NJ

    Gladiator Services

    3.0 (2 reviews)
    Open Open 24 hours

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    Pratt Plumbing and Heating

    Pratt Plumbing and Heating

    2.7
    (11 reviews)

    literally stay away from these people. The worst experience I have ever had. I was already very…read moreemotional and upset as I purchased a home with a lot of problems. The guy came to my house after being an hour late and said I'm not taking this job. he said he was afraid because they had air scrubbers in there The guy was rude, nasty obnoxious, and horrible. I found somebody that was so much better.!! stay away from this business !! the guy was rude and horrible to me !!!! please stay away and i was told he was the actual owner

    We used Steve Pratt's Service to remove an old existing oil furnace and upgraded with a newer…read moreefficient 2-zone natural gas furnace. His estimate was half of other estimates given at the time and thoroughly laid out. His work was excellent - his team was very professional. His work was completed in a timely manner - only a couple weeks wait and then just a couple days to do the work. The system was very old and he accommodated all necessary updates for the new furnace. Notably, when a minor issue occurred and there was no heat for a day - following the replacement about 2 weeks, he responded very quickly, sending his team out within a couple hours - which happened to be on the weekend. After initial diagnosis, it was thought to be the water circulator pump - but it turned out to be the relay. Steve himself also showed up personally and this was after his knee surgery just a week prior. Steve is a professional and caring owner - I highly recommend his services to anyone in the area. He did the work for my senior mom and treated her with much respect. I was fortunate to be home at the time when he should up to meet him.

    Grossman Plumbing & Heating

    Grossman Plumbing & Heating

    4.9
    (45 reviews)

    I have a single family house. My plumber for many decades has retired; therefore I need to find a…read moresuccessor. I tried Grossman due to good Yelp reviews & a friend in Mahwah recommended them. I met with Grossman to swap out a toilet & the water controls in a shower (non-emergency service call). Matt came to my house to provide an estimate. We scheduled a time for him to return a few days later (11/2020). They came and they did a good job. There were no economic surprises. They cleaned up their mess and everything works fine. I've attached a picture of his neat workmanship of the shower cartridge (hidden behind the wall). IMO, he did a good job & I will be using Grossman again.

    Our boiler had started leaking last night and after numerous searches on Yelp for highly-rated…read moreplumbers nearby, we stumbled across Grossman Plumbing & Heating. Because it was late in the night and the nature of the work, they had promised us they would come first thing in the morning. Fast forward to the following morning day: they came exactly at the time they'd promised and got the job done at the time they'd estimated. They also walked me through what work needed to be done (i.e. upgrading the existing exhaust to the chimney as ours is not up to code, replacing x valve, etc...), which was nice and assuring. I had an extremely pleasurable experience using this vendor and will definitely contact them again for future work!

    Paramus Plumbing & Mechanical

    Paramus Plumbing & Mechanical

    4.5
    (68 reviews)

    This is an unfortunate update following my 5-star review a few years back. I tried to really like…read moreParamus Plumbing and root for them, but after the latest incident, I really have to speak up because what I'm about to describe has happened repeatedly before. I was trying to get a service call out on the AC they installed in 2016, and 5 days later and 3 leaving messages later, they have not had a technician contact me. What is the point of being in a Service industry if your first line of service - communication - is so atrocious? I remember when Brett told me that it's hard to get back to customers in time because he had no receptionist back then and I had given you every benefit of the doubt. Now with an 800 number, multiple technicians, and a receptionist(s), what is the excuse now? And what is the point of receptionist if all they do is to tell me that "they left a message with the technicians, there's nothing more they can do"? I called last Saturday and spoke to a young lady who told me (when I asked her to look up my information) that she "has no access to any information (due to working from a different location a la COVID-19) and that all she can do is to leave a message with one of the technicians" Okay, understandable as long as someone calls back, I thought. Then on Monday an older lady did call back saying they got someone nearby and are trying to work something out so I happily told her to have the guy call me first so I can arrange with the tenant. No calls. I called again on Tuesday and Briana picked up (I think the same lady from Saturday) and I told her my frustration. She just said she can leave a message with them again. There was no apology, no 'Oh I see you called last week, we'll make sure to get back to you this time', no follow up, nothing. And of course, I didn't hear a squeak back from them. So now it's Thursday and I feel foolish for having tried to give Paramus Plumbing a chance to repair their own job. I understand it's AC season and everyone might be busy running around. But what is the point of voicemails and receptionists if you simply cannot be reached or even bother calling back if you're too busy? If they're busy with "big commercial jobs" like Brett told me about back then, then perhaps switch strategy and exit the residential business altogether. If they're still in it, they need to do better and call customers back whether they can or can't do the job. It's basic decency they can afford their customers. They do a good job though not without errors, but be prepared for atrocious communication if you choose Paramus plumbing & mechanical. I went with someone else who was so much more responsive and guess I'll see how good Brett's work was.

    Brett, and his staff of pros at Paramus Plumbing have done many jobs for me at my home and they've…read morealways come through. They're excellent workers, knowledgeable and dependable. My wife and I recommend them highly for any of your plumbing and HVA

    Gladiator Services - plumbing - Updated July 2026

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