Got my kitchen sink and faucet from them! Amazing prices! I'd recommend if in the arearead more

These guys are great! They take their time and explain things to the customer. I'm not a plumber…read more Never felt rushed. Walked in a while back needing a part for my shower. Dude had me come around the counter and explained everything on the computer. Went back today, again...top notch service! Customer service can't be beat.

I bought a Frigidaire stove that offered a rebate up to $100 for the extra cost to make their…read moreFrigidaire stove fit into my existing kitchen. When the installers arrived with the stove, they had no clue how to install the stove beyond plugging it into the wall. They just left it to us to figure out what to do. We had to call an electrician to make some changes and someone else to cut out a space in the counter top. After it was all said and done we spent well beyond $100 to install it. The worst part is that I had to provide an invoice for proof of purchase in order to receive the rebate, but P. C. Richards could not even provide me with an invoice. I asked several times and they kept emailing a delivery notice instead and insisting that this was all the proof of purchase I needed. When I went online to provide my information for Frigidaire, it would not send. I tried numerous times on different devices and asked others to help, to no avail. The send button simply did not work. I finally sent my information with a copy of my credit card statement as proof of purchase, as well as the delivery notice in a certified mail. When I did not hear back, I searched for Frigidaire contact information, which was not easy to find. When I called Frigidaire's phone number, I was put on hold for nearly an hour. I spoke with someone who told me that I was denied because I did not have an invoice. I asked why I did not receive notice. They said they could not send me an email telling me that I was denied, because I had not emailed them with my email address. Now I am back to square one again, asking P. C. Richards for an invoice. I actually would have bought this oven without the promise of a rebate. I would have been happy with my oven, but I now feel tricked into buy it and then lied to. I feel like they never intended to honor this incentive anyway. When I called for the fourth time, I asked for the manager, who was not available and never returned my call. I don't ever want to do business with the Oceanside, NY P. C. Richards ever again. I will certainly not ever buy another Frigidaire product. After I wrote this review, I called the P.C. Richards in Norwalk and they provided me with the invoice within less than a minute. I wish I had gone to them first.

Customer service and the best price.Sales representatives always take the time to answer questions…read moreand provide accurate information on the product we're interested in purchasing

If you've ever seen Click, then you know you can go beyond. I came here on a Sunday around 6pm, and…read morethe store was pretty much empty at this time. I like Bed bath & beyond because they have some quality items and they always have coupons. I'll continue to shop here as long as they are around.

Merchandise arrived broken must hold for them to pick up their trash This will be the only thing I…read moreever buy from them. Customer service doesn't exist. And they should be out of business.

I need a rebuild on a Hobart grinder, and I know Eastern will take of me. Always the best for many…read moreyears. High level of expertise and great customer service. Always fair

Just had a few moments to peek my head in and out of Easten Store and shared a few words with the…read moreshopkeeper. Specializing in many of the food industries most requested items, IE: knives, plates, linens, they are all available at prices that seemed quite reasonable to me. Authorized dealers of SCS Scales, Globe Equipment, J.C. Gecko and many more top name brands. Whether yourva Butcher, Baker, Fish Monger, Deliman or BOH restaurant worker, Eastern has so much in this smallish sized place.

We purchased all of the equipment and fittings for a full kitchen and bath remodel project from…read moreGreen Art. When we realized one of the faucet kits was missing a part, Greenart's post-sale service effort was pathetically poor and indifferent. Thanks to the kind (and gratis) efforts of two other plumbing supply businesses we obtained the part and completed the project. In my view, once Green Art has made the sale you are on your own. I will never use them again.

Our exceptional experiences started with meeting Terri and she was phenomenal with understanding…read morewhat we wanted and needed for our kitchen & bathroom remodel. She was timely when we had a zillion additional question and really listened to what we were going after related to look and feel. Marissa and John (from the receiving area) were equally exceptional. There was a bit of confusion when it came to a few bathroom fixture returns and changes. Given they had a new computer system two days earlier AND a system shut down at some point that day. They both kept a level head and Marissa sorted out all of the paper work. And John was then able to quickly pull the items for pick up. A series of unfortunate events could have led to a disastrous experience, but they both kept it light and it actually turned out to be a laughable morning. I highly recommend this company.

My contractor recommended this place and I am happy he did. Nice selections on displays and their…read moreprices are lower than most. Jessica assisted us with everything needed for a total kitchen remodel. She was helpful and patient. Quality products are offered and their time line for receiving merchandise was so much faster than the big stores like Home Depot or Lowes. I would recommend this store to anyone doing building or remodeling for a kitchen. We are planning to use them again for another project.

Great selection and nice staff. We purchased the white quartz for our countertops and backsplash…read moreand a tile for behind the stove. We're so happy we went with Master Kitchen! They came to install right away. We repainted our old cabinets ourselves and just added the new countertops and backsplash and our kitchen looks brand new! A few kinks on the installation of the tile above the stove, but it all worked our beautifully.

My husband and I highly recommend the German Kitchen Center in Queens for your kitchen renovation…read more The staff is very knowledgeable, talented and responsive, engendering confidence in their abilities. Our main contacts were Wafaa and Valentina, but we also talked with Elizabeth, Aura and Roei at times. All work seamlessly together to ensure you have the kitchen design you want. They are all very personable, have a 'can do' attitude and are always willing to go the extra mile to make sure you are satisfied. They were patient with our never-ending concerns and questions and we felt completely at ease dealing with them...so much so, we enjoyed our visits to the showroom. The only reason this is not a "5" rating is we found ourselves very involved in all aspects making sure the many details were coordinated and went as smoothly as possible. Despite that, as with most renovations, there is always the unexpected that can't be controlled (e.g. stove gas pipe in the way, heat riser pipe hidden behind the old pantry, sink that barely fit, but finally did, etc.). The staff went above and beyond and were very quick to do everything they could to help resolve these situations. This did result in some delays coordinating with the various contractors, but we all worked together as a team and it all came out amazing! We love our new kitchen and having finished just before the COVID shutdown in NY, we've gotten to know it intimately quickly!

The service at German Kitchen Center is amazing. The quality is great. We came in several times to…read morediscuss with Wafaa (one of the designers there) what we were looking for and to see some of the colors and pieces in person. Wafaa is super responsive on email and the design she created was exactly what we had in mind. The only reason this review lost a star was the execution through their organization with contractors. German Kitchen Center gets their material from germany but the contractor that delivers the pieces, the contractor that installs the kitchen, the contractor that installs the countertop (assuming you buy the countertop from german kitchen center's vendor) are all not from the German Kitchen Center company. As a result, there were multiple delays due to the coordination of these contractors. In addition, you have to handle your own contractor who is the one installing the sinks and appliances and anything else you want in your kitchen (German kitchen center only supplies the cabinetry and cabinetry installation, your contractor has to do everything else) While German Kitchen Center has a liaison to coordinate with that, my experience is that either the contractors are not holding up their end of the schedule or there was a mix up in the scheduled time. A final point is that you have to absolutely make sure that your appliances won't block any potential areas you want to place outlets and likewise, the design provided from German Kitchen Center takes into account the size of the backsplash and tiny details such as how your faucet operates (minute details that are easy to miss) as the handle of your faucet may run against the backsplash if you don't account for the thickness of the backsplash. Overall, I was very satisfied with the end product, and customer service of German Kitchen Center at this location, but was not satisfied with the execution and had to micromanage a lot of the coordination and communication as there were multiple delays to getting our kitchen finished. I'm glad that the contractors always checked in with German Kitchen Center though and one of the contractors (I think his name was consalo) had a good idea to fix the weird gap in the island design to make it flush. The owner, Roei, even directly stepped in when there was an immediate issue at hand and Wafaa (our kitchen designer) was extremely responsive the entire time (even at times when she was celebrating personal events!)

Hello I was very kind and patient with him and bought a very expensive cooler. I gave him a $3k…read moredeposit for it. He keeps giving me excuses and its been 3 months. I've been reaching out for a reply and I get no response. I am frustrated and have had my time wasted. I just want my cooler nothing else. If I don't get my money back I will pursue action against you individually. You are not a seller you are a thief. Stay away from this guy