scraped front end, new car. I was very concerned about paint match…read more mike from bumper buddies spent 3 hours and the car is looking brand new. Body shops wanted the car for 4 days and double the cost. Dings, dents, and scrapes, BB saved me time and money and did a pertfect job. Shout out to Mike the tech, he is an artist. Randy W

This photo was what I submitted when requesting a mobile repair quote, and the damage is centered…read moreon the reflector itself, along with dents above and below it. The repair quote I received did not specifically exclude the reflector repair, and it included a charge for "additional materials." Because of that, I reasonably believed the visible reflector damage was included as part of the repair. When I called the office before making the appointment, they didn't tell me that the reflector itself will not be fixed. When the technician arrived, he informed me that they could only repair the dents above and below the reflector, and that the damaged reflector itself was not included. When I called Bumper Buddies for clarification, I was told that because I, as the customer, did not specifically request reflector repair, it was not included in the quote even though the dents directly above and below the reflector were included. As a customer, I relied on professionals' expertise to evaluate the photos and provide an accurate estimate. If a major visible part of the damage was not included, that should have been communicated with the customer or clearly stated in the quote rather than assumed to be excluded. It's not unreasonable for customer to expect the communication of "hey, I see your reflector was also damaged, but we cannot fix the reflector itself, but we can fix the dent above and below it". The repair quote may have matched their internal interpretation of the estimate, but it did not match a customer's reasonable expectation based on the photos submitted. During my follow-up call with Nick, he repeatedly stated that it's a "communication error" and the quote did not include reflector replacement because I had not specifically requested it. That explanation raised even more concerns for me. As a customer, I relied on their expertise to identify and quote the visible damage shown in the photos. I should not be expected to name every individual damaged part or anticipate every technical detail in order to receive an accurate quote. If I had the professional knowledge to identify every repair item myself, I likely would not have needed their service in the first place. That is exactly why I turned to them for an estimate. Based on this experience, I would not feel confident on any future estimates from them unless every single item is spelled out in writing beforehand.

Calvin was so professional and attentive the entire time my car was getting fixed! And now I can't…read moreeven tell my car got hit. 100 percent reccomend! Hopefully I dont have to come back but if I need more repairs done im coming back here.

We recently had our car bumper repaired at Premier Collision Center. We couldn't be happier with…read morethe results.The team did an outstanding job repairing the damage and perfectly matched the paint color using the exact color specifications from the dealer. The finish looks flawless,and you would never know the bumper had been repaired. They also calibrated the backup sensor ,ensuring everything was working properly and safely before returning the vehicle to us. Their attention to detail and commitment to quality and workmanship were evident throughout the process. We are pleased with the service we received and highly recommend Premier Collision Center.

Huy has earned a lifelong customer! It is rare for me to find a business where I feel this level of…read moretrust, but I genuinely trust Huy and would confidently bring any of my cars to him. He did an absolutely incredible job repainting my car--it honestly looks brand new again! The paint is smooth, glossy, and beautifully even, and the quality of his workmanship and attention to detail are evident throughout the entire car. I could not be happier with how it turned out. Beyond the quality of his work, Huy is genuinely one of the nicest people I have worked with. He was friendly, knowledgeable, and communicative throughout the entire process. He took the time to explain everything to me and even taught me how to properly care for and maintain the paint afterward. You can tell that he truly knows his craft, takes pride in his work, and cares about his customers. The entire experience exceeded my expectations. I will gladly recommend Huy's Auto Body & Painting to my family and friends. Thank you so much, Huy--the car looks amazing!

They responded to my quote super quickly & when I came in to the shop, they explained to me what…read morethey would need to do to my car in detail! The quote they gave me was very fair & they were able to get my car fixed in about a week! Bring cash when paying tho, I wasn't told so I had to pay with card :/

I just left where I met Manny and his brother. Took maybe 20 minutes and and presto....DENT GONE!!!…read moreOutstanding work and friendly. High recommend these guys. Thank you Manny and your brother!!!

Thanks Manuel. True professional paintless dent removal specialist. Fair, punctual, and has the…read moreexperience to remove those small technical dents. Protip: use as many angles to get the dent to show when taking pictures.

The service here is A++. I had a friend paint some side skirts for me, but when I got them back,…read morethey had quite a bit of orange peel and needed to be cut and buffed. I contacted Daniel, and he was great to work with from the start. His pricing was fair, the turnaround time was reasonable, and he made the entire process stress-free. I had called several shops, and most of them wanted to repaint the side skirts completely. Daniel was one of the few who was confident they could correct the finish with a cut and buff, and the results exceeded my expectations. When I mentioned that I still needed the side skirts installed, Daniel let me know his team could handle that as well. After the cut and buff was completed, I brought my NSX in for the installation. Just as we were backing the car into the shop, it suddenly started leaking coolant everywhere. The team immediately jumped into action, cleaned up the coolant, rolled out wheel dollies, and carefully moved the car inside so it could cool down while they completed the installation. Daniel and Team even went the extra mile by calling around to find a replacement cap and topping off the coolant for me. Unfortunately, the cap didn't fit my aftermarket reservoir, but I appreciated the effort. After the installation, the installer noticed my reservoir cap looked secure but wasn't fully locked down. He sinched the locking mechanism properly, and the coolant leak did not return on the ride home. The quality of the work was outstanding, but what really impressed me was the customer service. The team went above and beyond to help with an unexpected problem, and that's the kind of service you don't see every day. I'll definitely be back and would highly recommend this shop to anyone

Daniel and the team did a great job restoring my roof after a challenging ordeal to remove a ppf…read morefilm. The roof came back looking like it was factory painted. They also replaced my front lip and it looks flushed. They offered to redo the clear coat on my side mirrors and that came out great too. I would return for future work and highly recommend them.

I had a great experience with Carmona's Collision Repair. George did an excellent job from…read morebeginning to end. Communication was great throughout the entire process, and he kept me informed on the status of my truck. The repairs were completed pretty quickly, and my GMC Sierra came out amazing. The quality of the work exceeded my expectations and the truck looks great. I really appreciate George and the Carmona's team for making the process easy and taking good care of my truck. I would definitely recommend Carmona's Collision Repair to anyone looking for a professional, reliable body shop with great workmanship and communication.

!!!DO NOT come to Carmona Collision if you want great customer service!!!Gracias Sergio!…read more And definitely !DO NOT let Sergio help you! if you want someone who will take the time to explain everything in detail! from the collision repair process, to how the shop operates, to what you can expect from start to finish. Seriously though, Sergio was extremely helpful, knowledgeable, and professional. He made sure everything was clearly explained and that I felt comfortable with the entire process. To make things worse , they even offered us !water, sodas, and snacks! while we were there. Apparently, treating customers like guests is a thing at Carmona Collision! Gracias Sergio and the Carmona Collision team! Highly recommended!

Amazing place, I came in ready to cry after insanely high quotes and then John helped me out…read moreimmediately without questions and open to communicate. What surprised me was he actually quoted me LOWER than expected and I just picked up my car today, they had taken the time to even clean and detail my car. It looks so clean and fresh I didn't even think it was the same car! Shout out to John and Crystal for taking care of me, I'm so bringing them something as a thank you sometimes this week. If you want professional help with open communication this is the place to go, no wonder it's 5/5 stars!

Thanh and John helped me again, this time with a rear quarter panel repair. They made the entire…read moreprocess seamless and I got automated updates online. They completed the repair on time (in a little over a week) and a great price. Most importantly, the repair is flawless, as always.

I was involved in an accident, a person side swiped the entire passenger side of my car! Russ Ward…read morehelped me every step of the way. From getting my rental car, contacting my insurance company, and even dropping off my car! I can NOT believe it, it looks good as new, like it never happened. The pricing was fair and it was done on time. Highly recommended! Would give more stars if they let me!

I had a great experience with Russ Ward Auto Body. From beginning to end, the team kept me updated…read morethroughout the repair process and made everything easy to understand. When I picked up my 2024 Chevrolet Silverado 2500HD, I was extremely impressed with the quality of the work. The truck looks immaculate -- the paint match, bodywork, fit and finish all came out excellent, and honestly it looks like the accident never happened. I also really appreciated the attention to detail and the communication throughout the entire process. Thank you to Stephanie and the entire Russ Ward team for taking such good care of my truck. I would definitely recommend them to anyone looking for a quality body shop. I had a great experience with Russ Ward Auto Body. From beginning to end, the team kept me updated throughout the repair process and made everything easy to understand. When I picked up my 2024 Chevrolet Silverado 2500HD, I was extremely impressed with the quality of the work. The truck looks immaculate -- the paint match, bodywork, fit and finish all came out excellent, and honestly it looks like the accident never happened. I also really appreciated the attention to detail and the communication throughout the entire process. Thank you to Charlene & Stephanie and the entire Russ Ward team for taking such good care of my truck. I would definitely recommend them to anyone looking for a quality body shop.

Awesome customer service.. This review long overdue for body work dome on my 2021 Ford F150 Lariat…read moretruck that was involved in a hit and run. Because of the aluminum truck bed body the shop I previously used could not fix it. So I searched around and called some well known body shops that did aluminum body work and they declined to see my truck. Thanks to Yelpers that left earlier reviews for Chang's I called and came to them. They saw me the same day which was great because I had taken off the day from work. BEST part was I was actually able to leave my truck in capable hands. They did ALL the work contacting and working with my insurance company, AAA (who did an awesome job too). Simon and his crew kept me updated along the process. Happy to report the work was great and the calibrating of the truck sensors were perfect too. Last shop could never get the rear right sensors right and I always would get a false warning. Thanks Simon!

This place was recommended to me by 2B1 Tint. What a great recommendation! Their price was very…read morereasonable, took apart, painted, and reassembled my front bumper. There were some parts that were loose but they put it back together better than before! The paint job was very well done, and they even painted a small section of the top bumper cover to match my hood and didn't charge me!!!! Great communication. Easy payment. Will definitely come here again!

I brought in my 2022 Mazda Model 3 sedan which had a collision to the right front bumper causing it…read moreto separate from the fender. Lawrence Rhee General Manager, approached me and said it is relatively minor damage and that he could fix it right there. He gently pushed against the fender until the crease went away and pulled the bumper edge outward until it lined up flush against the fender. He did some other work quickly and finished after I came back from lunch. I couldn't believe my eyes! I got three other quotes up to $2600 requiring to replace the bumper and paint the fender to match! The car is over 5 years old but the entire body is in great shape. I wasn't looking for a perfect repair. Lawrence at the start asked if I wanted a perfect restoration or something reasonable. I definitely wanted something reasonable because I didn't want to go through my insurance company for an aging car. After he finished the repair, you can't even notice any damage. I wish more body shops were more honest like Signature Auto body. Last thing, I plan to come back with my other car that needs more extensive work but at least I know I'm dealing with someone who I can trust! :)

I brought my car in because the plastic part on the bottom front of my car was damaged (probably…read morefrom parking) and even though I pushed it up, it dangled to the ground. I was told I can replace the whole part, or he can fix it temporarily for me first. Then after 10 minutes or so I was told that a replacement for now is not necessary and I should be good to go. It was fixed free of charge and I am so grateful! It's so hard to find an autobody shop that is so reliable, so honest and so nice. I definitely would recommend Signature Autobody to everyone! Good and honest people still exist. A business like this is hard to find because as a woman, I always feel like I get rip off since I do not know much about cars and it's maintenance. I am happy I found Signature Autobody.