G & S Auto Repair has serviced our different trucks for many years! I can always count on a job…read moredone right! I highly recommend this repair shop because they are extremely knowledgeable, experienced, up front and will do repairs right. When I took my truck in for an AC issue, John went above and beyond and diligently traced an issue that was not fixed correctly by another mechanic. I know from experience that most repair shops wont make such an effort and replace unnecessary parts or they lack skills or expertise. But there are no surprises at this shop. Just good quality service. I appreciate this honest and fair priced auto repair shop.

Was pleasantly surprised by the friendly quick response. Had my car in, repaired and out so fast…read more Very reasonable price. Definitely will be back if needing car repairs again lol

The belts they changed make SO MUCH NOISE!! and the rattle was a loose bracket under the car which…read moremy new mechanic fixed for NO CHARGE!! Don't waste your time and money.

My one and only experience with BA Norman is one that I'll never forget and one that ensures I will…read morenever return for washing my windshield let alone repairs. Initially they seemed on the up and up but don't believe anything they say unless it's in writing, then you are taking a chance. The younger mechanic verbally quoted an approximate price for a simple front brake pad replacement so with that an appointment was made. When I dropped off the car the older man, I assume the owner, wrote up a work order and told me they would contact me with the cost. Well that call never happened and since the car was promised that day and I hadn't heard from them in the afternoon I called to check on the progress. Low and behold the car was finished and I could come and pick it up. I don't expect to get anything for free but between the initial verbal quote and lack of call back the cost increased by three hundred dollars. Reviewing the work order convinced me never to return. There was a charge for flushing the brake fluid when in fact they didn't. If you want quality, upstanding service, like I got after taking my car there to repair what Bavarian was supposed to do (break noise), go to Bob Moore.

Jeff is amazing to work with. Very kind. Mornings aren't my thing and I couldn't make it at 8am to…read moredrop off my car. Bless him, he let me drop it off in the afternoon. I was in no hurry to get my car back so I told him to take his time. I love how he texts you updates.

They fixed my car's electrical issue, and returned my car the same day. Kept me posted thru text…read moremessages and called me with the price estimate. Highly recommended.

I dropped off my car and asked to be called about my repairs were needed within my budget. I…read morealready had a quote on one of the things needed, but wanted to get a secondary pricing. They fixed what they wanted to, left half the work undone, didn't call, and kept my money. A $400 repair (previously quote) and $27 part cost me a grand. They used to be great, but it's another ripoff mechanic shop now.

I'm a big fan of Luke and A-1 auto. I've used him several times. This week, I took my car in with…read morean estimate from Jiffy lube for replacing my shocks and asked if he could beat it. Not only did he get my car back to me with new shocks 24 hours later, but he beat Jiffy Lube's price by 25%. Luke has my business for the foreseeable future.

Excellent Customer Service. Polite. Respectful. Patient. Understanding. They were more than willing…read moreto work with insurance but my insurance ended up thinking they wouldn't because they didn't change the rates on the document on their end before sending it to my insurance company. Which this whole deal that I had to deal with was because of my insurance and not the shop themselves. I dropped my vehicle off November 18th and got it back on December 13th. Again, not because of anything the shop was doing, all because of my insurance. The soonest moment I'm able to, I will be switching insurance companies. I had been backed into in September and so my trunk got all dented in. Both Office People were excellent! I didn't really speak to the mechanics or anything but they did a great job as well. Paint is perfect. Looks like nothing ever happened!

They gave me a collision repair quote last week, and when I called to schedule a for repair, they…read moretold they don't do body repairs anymore. Why would someone go through the quote process with me if they stop doing those repairs a few days later? Kinda shady

Helpful, respectful, and reasonable. I brought my 2006 Dodge Charger in because my drivers side…read morewindow's regulator and motor were shot. Terry squeezed me into their tight schedule and was very transparent about what needed to be done and how much it would cost. It works as good as new now. Honestly just a kind, cool guy. I would highly recommend Terry's to anyone in the Norman/OKC area.

Took my 2018 Buick Encore in to get a coolant leak fixed. First repair was the water pump and they…read moredone an oil change for free which was nice. But my oil was milky and they didn't say anything, which means there was coolant in the system. And I tell them my coolant is still leaking so they finally get the head gasket fixed a second time I had to take it in. Well coolant was still leaking after that, so I fixed it all myself since they couldn't fix it the first couple times. First was a coolant hose had a crack in it, second that brand new water pump they installed the bolts wasn't tight at all and that's where the coolant was leaking through and there was missing bolts, also the water pump gasket looked non existent. So first repair paid $800 for nothing...And when they said they replaced the water pump, they didn't because I had to buy a whole new one. So they didn't do any of their inspections on if it wasn't leaking coolant. And I even asked them and they said yes which they didn't. So the only good thing they did was the head gasket that was about it...$700 wasted.

Excellent Service along with great personal advice about what would be the best repair service to…read moresafely put your injured or sick vehicle back on the highway to live a longer life. They really do take their time to inform & educate their customers. The guarantee behind the sincerity to do the best repair & service to their customer's is something that has been trusted since they have been in business in this remote rural area in Patrick County located on Heidelbach School Road approximately less than a quarter mile from the intersection of Union Bridge Road 623 which is 3 miles north of Fairystone Park. Thanks for such service Y'all !!

I've been coming here since June last year. I love how thorough they are. They seem honest and…read moreactually care. Also their prices are very reasonable.

I love this shop it's cheap and good work, I arrived 10 minutes before they closed needing atleast…read morean hour of work done and they stayed late just to help me out and were very helpful and polite, they engaged in conversations, I met the owner and he is a stand up man with good morals 10/10 experience

I'm extremely disappointed with the experience I had at this shop. After initially speaking highly…read moreof the business, I now feel completely misled. The quality of work done on my car was poor, and when I brought it to the owner's attention, he suggested I take my review down so they could "rework" the job. Let me be clear: I was only offered a rework on the condition that I remove my honest review -- which is unacceptable and unprofessional. The owner also tried to blame my driving habits for the failure of the neon lights -- even though those same lights have been on my car for over three years without a single issue. He later backpedaled on that claim but still refused to take responsibility or rework the job unless I stayed silent. Based on other reviews, I fully expect the owner to respond to this by pretending he offered to fix the issue -- but again, the truth is that the offer was conditional on me removing my review. That is not real customer service. That is damage control. This seems to be a pattern: dismiss the customer, shift the blame, and avoid accountability. They're quick to take your money but don't stand by their work. I regret ever recommending this place and will be warning others. As someone active in OKC car community groups with over 20,000 members, I'll be letting others know to avoid this shop. Businesses should earn good reviews through honest work and respect for their customers -- not manipulation and excuses