I have used this business throughout the years. They get back to you within a few hours concerning…read morethe estimate and assessment. Some what pricey but good results

From the owner: We are the place locals trust to have their computers repaired and all other technology needs.read more

Can't say enough about the excellent service I received from Seth. He is highly competent, kind…read moreand patient. My appt was easy to set up, and he was right on time! Wow !

My computer picked the worst time to fail. I had a lot of work to complete and my computer wasn't…read morecooperating. It was caught in a boot up loop that I couldn't do anything with. I called Rick at Cyber Express, explained the issue, and he told me to bring the computer in. I took the computer to Rick and he suggested a temporary solution that I could use on a flash drive on another machine I have at home. Then, Rick put my computer on the work bench and found the problem and had it fixed within two days. Excellent work all around. He gave me a way to complete all my time sensitive work, and provided a more permanent solution for my computer. I'm very satisfied with their work and recommend Cyber Express for anything that might occur with your machine.

We have been using Admin Net Tech as our IT guys for years now. They're always fantastic. Every…read moreaspect of our business relies on our computers and network functioning properly. When something goes down, our business goes down. They make sure we stay up and running and they do an amazing job. I would definitely recommend Admin Net Tech for any computer/networking/IT needs.

Absolutely terrible. Left our computers in shambles after months of having them. Kept our computers…read morefor 6 months. Would not answer texts / calls. Kept pushing off the dates that they would be ready. Owner was extremely rude & not helpful. Actually ignored our phone calls to the main store after awhile. I mean, when someone's had your computers for 6 months & nobody will answer/call you back, what are you supposed to do?? Tech guy would lie & say he changed his phone number numerous times or that "Comcast wasn't working". Police had to be involved in order for us to get our computers back. Then lied and said that the company was closing & that he hasn't been paid in months due to the owners "health?" Promised a replacement computer, never happened, of course. I wouldn't recommend this company to ANYBODY!

Great service and great communication. Installed a solid state drive and the improvement in…read moreperformance is great! Would highly recommend!!

From the owner: *Free Repair Quotes* Please call ahead for an appointment. I might be on a service call…read more Personal Touch Computer is a home based, full-service computer repair company serving clients in and around the Salem, OH area. Owner Fred Kenngott is an expert in all things computer with a specialty in small business IT work. With over 13 years of experience in the industry, Fred operates with honesty, integrity, and competence on every project, and his rates can't be beat. Fred's other services include, Phone & Remote Support, WiFi and wired networks, home video transfers to DVD, video & audio editing. Contact Fred today to discuss your needs!

Apparently, you cannot purchase a TV without purchasing an extended warranty, soundbar, cables, and…read moreeverything else the salesperson wanted me to purchase. Just wanted a TV, so I shopped on Amazon.

Person at the front said " we don't fix those here" the geeksquad guy said $250 to get them…read morereplaced if I went through apple or $200 to buy new but then I checked and it was $200 for a replacement and my beats were about a year old and the only issue was the plastic broke off. I wouldn't recommend them for repairs

Excellent business partner for all your business needs. They take care of you like you are a part…read moreof the family. A team that helps solve problems and recommend solutions is ready to lend a hand!

From the owner: ECMSI provides total IT management and support for one low monthly price. You stay focused on your…read morebusiness while we stay focused on IT with our proactive managed service security sweet. We live and breathe our core values, Empathy, Communication, Modesty, Service and Integrity.

Once again I had to call on the expertise of Nellcom Technologies whom I have been using for the…read morepast 3 1/2 yrs to keep my very old MacBook Pros going. Two months ago my 2009- MacBook pro kept getting a virus warning message from my FireFox browser, I couldn't get onto the web or even onto my desktop, just a lot of wonky behavior. Not knowing the 14 yr old laptop could be saved I made the smart call to Nellcom. After a week Justin, Senior CTO delivered the bad news that the MacBook has a lot of issues because of its age, one being the hard drive was badly damaged, and the OS can't be upgraded anymore. After much brain storming and hoping I could at least get the laptop into next year where I would be in a better position to purchase a newer refurbished mac, Justin said we could put in a newer but used SSD, then reload my OS back onto the Mac. He wasn't sure it would work but he thought it was worth the try. It took another full week and 3 technicians to work hours on this very old Mac which is virtually running on its last megabits. Justin called to explained in detail what was done, ending with the original mirrored OS copied from my old Mac was also damaged, so they had to find a copy of Snow Leopard to download onto the used SSD then upgraded it to El Capitan. It's working just fine now minus any future security updates because its old, they were also able to save my desk top information, photos and word docs which was another plus. Nellcom Techs are trained and certified by Apple to work on all Apple products using Apple genuine parts after your Apple warranty has expired. So if you own an Apple computer/laptop rather than driving all the way to Ross Twp, you seriously need to talk to Nellcom. Their prices are extremely competitive, they are honest, and their customer service/dedication to help their customers will keep you going back. These are techie guys who won't go down without a fight. Thanks: Justin, Brian, & Nick!

Pros: Knowledgeable. The technician gave a reasonable explanation in reference to most of my…read moreconcerns. Also, the staff was friendly. Cons: When I picked up my computer, the sales representative told me the price, which was higher than the location had advised few times previously. (Including the quoted price which "included tax" when calling to inform me the computer was ready to be picked up.) There was no initial explanation for the price increase. When I questioned the price, it was brought down to a lower price, remaining higher than quoted. Still without an actual explanation, only that the 3-4 times previously I had been quoted on the wrong hard drive. It was not until I called the owner that I received an explanation and he said he could refund the difference. (Which should have been handled previously.) This said, I felt inclined to do additional research to find out I could have gotten the same drive for 1/2 the discounted price. In reality, this is beyond a concern with a few dollars. This is simply not the way I am comfortable doing business. In addition, I had been told by the technician that I could receive a printout of the specific computer issues needing repaired. (Specific virus info, malware info, etc.) Unfortunately, he continued to repair the system and did not advise me he was unable to provide such documentation until I picked up my computer. When I called the owner and asked about this, he asked for my email address and stated he would email some information so I could better understand what had happened to the computer. I have not received this follow up, either. Recommendation: Based on this experience, I do not recommend this company to anyone.