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    Priya Acharya, DMD

    5.0 (1 review)
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    Services - Priya Acharya, DMD

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Teeth cleaning

    Priya Acharya, DMD Photos

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    7 years ago

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    New River Periodontics & Dental Implant Center

    New River Periodontics & Dental Implant Center

    1.0(1 review)
    2.9 mi

    I would never make an appointment at either New River Periodontics in Roanoke or Blacksburg. I…read morehave had nothing but difficulties. My first evaluation I was charged $250.00 for a procedure that was not performed. I called them and the response was we always do that procedure on evaluations, but looking at your chart I see we did not. I will remove it from your bill. What if I was not in the medical field and didn't know what that charge on my bill meant? I wonder how many people pay for services not received. Once the evaluation was done I was told it would take 4-6 weeks to get an authorization from my insurance. I never got a call from New River Periodontics regarding my insurance authorization. It took me 2-3 calls to get someone to follow up and send me the estimate for my review. Once I obtained my estimate, got time off from work and was able to get an appointment the timeframe for the insurance estimate ran out. This was not do to a lack of me trying to get it done timely. It was because the business office never did their job and got me my authorization and estimate as they said they would. So, I had to make another appointment to complete another evaluation to be sent into the insurance. During this time my doctor quit the practice and now I have to see a different doctor. I got an email confirming date, time and location for my second evaluation. Drove 1.5 hours to get to Blacksburg to be told my appointment was not at that office but the one in Roanoke. The one 30 minutes closer to my house. I show the receptionist in the office the email I received providing date, time and location. She went and got the business manager, who is rude and tries to make the customer feel like they are stupid. He said the address on the email is there because that is their billing address not the address for the appointment. It does not say this is the billing address, it is listed right below the date and time of the appointment. Sure looks like the address for my appointment. There are no other addresses listed on the email. Don't waste your time. They have some office management issues. Stephine Kusek

    From the owner: Dr. John Buyer is a Board Certified Periodontist serving the Blacksburg and Roanoke areas since…read more2009. He is a retired Colonel, US Army, with over 30 years of clinical practice. Dr. Buyer's practice is limited to Periodontics, Oral Medicine and Implant Dentistry. He is also a profesional member of the American Academy of Periodontology, the Southeast Society of Periodontics and a Diplomat of the American Board of Periodontics. Even a subtle change in your smile helps you to project an image of self-confidence and high personal esteem. When you feel good about yourself, it shows in your appearance.

    Priya Acharya, DMD - generaldentistry - Updated May 2026

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