Great service! Excellent customer support. Even with all the airline delays, Highly Recommeny Stacy!

If you're looking for reliable look no further than here. Stacy is the most reliable driver in this area and also just one of the finest people around. I would not hesitate to recommend her or have Stacy as a driver again. Audrey & Joe Clarke read more

Stacy took my dad to Sam Diego airport from Bonsall. She was great, on time, easy to deal with I recommend her ! read more

Customer Service Reliable Responsive On time Friendly Professional Great service! 10/10 would recommend read more

Stacy at Private Arrival is the best ground transportation in north San Diego county. I've used Private Arrival dozens of times and I can't recommend Private Arrival more highly. I've had a vision issue that required surgery and weekly followup visits. I hired Stacy as a medical driver to ferry me to the surgery center, then a return drive home after the surgery. After surgery, for safety reasons, the medical team won't allow patients to be discharged to a taxi, Lyft or Uber, it can be challenging to line up reliable friends and family for the task. Enter Private Arrival. Stacy goes the extra mile to make the experience excellent. Stacy checks all the boxes of what you want in a driver -- good technical driving skills, punctual, excellent communication, discreet and respectful. Using Stacy removes a lot of anxiety for me. There is always clear communication regarding the pickup times, and I never worry about being stranded or being late for my appointment. Besides medical appointments, Stacy does airport runs to San Diego, Tijuana, John Wayne and LAX and standard pickups and drop offs. Receipts are available on request for easy expense report reimbursement. I like to drive myself, but when I do need a driver, I use Stacy at Private Arrival exclusively -- so much so that I've rescheduled appointments when Stacy was unavailable, that's how good the service is. read more

EVERYTHING went well! I had never used Private Arrival, but from the moment I contacted Stacy, she made me feel like a valued customer. She responded promptly to all my questions, requested all my flight information, explained her fees, and verified payment. Furthermore, Stacy sent timely confirmation responses and reminders to me. Most importantly, she perfectly coordinated my departure from SAN and my arrival at SAN (my trip home) perfectly. She was very knowledgeable and notified me about the drop off and pickup area, which made that part--usually chaotic--stress-free for me. I highly recommend Private Arrival for anyone needing transportation to any of our area airports! read more

Stacy is a true professional. Quick response and answering your questions and getting back to you. Her rates were fair. We used her to go to the airport in San Diego at 3:30 in the morning.She was punctual and very courteous. We booked her well in advance at least 6 plus weeks out. She kept us informed of the timeline and that she hadn't forgotten about the early pick up. Her car was very comfortable and clean. I would book her again in a heartbeat. I referred her to one of my closest friends for a future trip! Thank you Stacy!! read more

This is my first time using an airport transportation service. My recent trip to the airport was made much easier thanks to a fantastic taxi service. Stacy was punctual and courteous, assisting me with my luggage, and made me feel safe during my ride. The car was spotless and comfortable, which made for a pleasant journey. Stacy was also very knowledgeable about the roads, taking the fastest route to the airport and avoiding traffic delays. Overall, I was highly impressed with the service I received and recommend this taxi company to anyone needing reliable transportation to the airport. Thank you, Stacy, for making my journey stress-free and enjoyable! read more

Stacey is the person to hire if you are in need of a ride. She is professional, punctual, communicative, and dependable. My family and I have used her services a few times and it is nice to know that when we book with Stacey, we know she'll be there! We highly recommend her! read more

I haven't personally driven with Stacy. However my friends were in a pinch and I started searching for airport drivers. I contacted 3 drivers, Stacy was available for the 4am pickup. Yep 4am! I rolled the dice and walla she was there early to pick them up and said she was fantastic. Thank you Stacy read more

Stacy with Private Arrivals is my go-to person for airport rides! I have utilized her services several times for my own travel and also for family members back and forth to the airport. Stacy is always on time, even if it's 4:30 AM for a ride all the way to LAX from North County! I love that she always confirms the day before; no more wondering if your Uber or Lyft driver is going to show up; Stacy will never leave you stranded! She's a very safe driver, has a clean vehicle and is a very pleasant person, even at 4:30 AM! read more

First time using Private Arrival and so happy I found Stacy on the nextdoor.com site. She had many referrals from neighbors who had used her service. I hired her to do a 3:30am pick up and later a return late night return flight to Lindburgh Field airport. She was prompt in communicating confirmations and accommodating last minute flight delays. Right on time and helped with our luggage. Happy with her service and will use in the future!! read more

Since finding Stacy on NextDoor last year, she has been the only transportation service I've used. Not only are her prices reasonable, the level of service far exceeds the cost. You can't beat knowing she is ready and waiting for you after a long flight for a set price versus other rideshare services where you have to wait and run the risk of surge pricing. Punctuality and quick responses make it a no-brainer. read more

Nothing but great things to say about Stacy. Professional, Friendly, Punctual. The ride to the airport was a much better experience than I have had with most Uber/ Lyft drivers. Book with Stacy, and you won't be dissapointed! read more

Stacey was amazing in communicating and keeping you well informed and confirming departure pick up delivery times and was very punctual! I will not hesitate in using her in the future read more

We were delighted with Stacey's prompt and courteous service. She really goes above and beyond any ride service and is priced reasonably. My highest recommendation! Thank you Stacey for all your help! read more

Stacy is dependable, reconfirming before pickup. On time. A good driver with a nice vehicle and pleasant personality. I will definitely use her services again. Please consider using this locally owned company. read more

Stacy communicated very well before and after our pick up and arrived on time. She's very personable, and I would highly recommend her.

I highly recommend Stacy as a private driver. She helped with a last minute trip from Oceanside to LAX. She was professional, responsive, showed up early but no pressure to leave. I will most definitely use her again. read more

I have nothing but positive things to say about Private Arrival! I had to leave for a flight at 4am from North County San Diego and wasn't too excited about taking Uber. With Private Arrival, I was able to pre-book my ride. Stacey was in touch before the ride to confirm and texted me when she arrived. It was perfect! If you are a woman looking for a professional female driver with great rates, a sparkling clean vehicle and the ability to pre-schedule, then Private Arrival is for you! read more

Clean car, great comms, on time and on target. Worth every penny as it is a stress reliever service.

I really appreciate the service I received . She was very timely and adaptable even though it was a very early morning ride & the car was spotless. It is such a relief to have a private driver with reasonable prices that beat others, I will be recommending to friends and family. Thanks again for the reliability ,I will be booking again read more

Not a fan. She has an abrasive personality, is way overpriced, and claims she has a non refundable deposit policy. We disliked our drive to the airport so much that we cancelled the return airport pickup. Well in advance of 24 hrs but she kept the deposit. Oh, and she sits in the driver seat while you load/unload your own bags. An Uber XL would be cheaper and more appreciable of your business. Giving her 2 stars because she got us there, but the drive was not fun either. Very slow read more

I highly recommend Stacy with Private Arrival for all your transportation needs. She has driven me to many doctor appointments and errand runs. She is very polite and prompt, and, confirms every time. She even remembers to move the seat to accommodate my long legs! Her vehicle is very clean, comfortable, and I feel very safe. read more