This review is for Stefanie Pollack:…read more Stefanie Pollack is AMAZING! My friend referred her to me and I am so grateful. I am a first time homeowner and she made the process from start to finish exciting, positive and seamless. When I first reached out to her, she responded right away. My husband and I met with her, and my first impression was that she was friendly, relatable, tough, respectful, smart and experienced. She sat us down and asked us all our wants and needs. She gave us a general overview of the homebuying process and then went into detail of the important matters. She told us that she will do everything for us to get us what we want. And she did not disappoint. My husband and I were back and forth about buying because it was a buyer's market. But Stefanie calmed our fears and told us she could find us something in our price range. Stefanie continued to cheers us on when we were hitting walls with our lenders. We eventually found a great broker and were able to secure the loan we wanted. After I got pregnant, my husband and I were ready to buy! Stefanie was overjoyed with the news and not only helped us with looking at homes quickly, but understood everything I was feeling because she is a mother herself. Stefanie was on the ball, and every house I wanted to see, we got to see right away. Also, she came with us, did walk throughs with us, and gave us her professional assessment and honest opinion of cost and the home itself. After looking at several houses, we found our perfect home! From that point forward, Stefanie was on top of it. She contacted sellers immediately, put our offer down, and they accepted our offer with two other offers on the table! She continued to walk us through every step of the home buying process. She wasn't just patient, she was happy to do it! Which made it really easy to ask her questions. My husband and I both work long hours, so her colleague was able to go to two of the inspections for us, which was a life savor because we couldn't afford to take off work. She fought for us on all our wants and needs with the buyers and we were able to settle on a happy medium that was fair. Buying a home is scary and nerve wrecking, but Stefanie made it easy. I can't thank her enough for making this experience a great one. Not only did a find a amazing realtor, a wonderful home, but I also made a great friend. I would recommend her a thousand times over and will definitely use her again and again!

Working with Keller Williams Realty made my buying process seamless and stress-free. Excellent…read morecommunication, strong negotiation skills, and true dedication to their clients. Highly recommend!

Anne Marie and Steve were lovely to work with, human and professional, a great combo of personal…read moretouch and industry expertise. We were able to sell our house quickly at a number we were happy with, and they went above and beyond throughout the process to make sure everything went smoothly. They were totally available to answer any questions, and the office team handled all the paperwork very easily. It was such a simple process compared to the last time I did this!

If you are looking for the perfect combination of real-estate expertise, personal knowledge of…read moreBurbank and passion for the work they do, look no further than the real-estate team of Steve and Anne-Marie! Over the summer we took a huge leap of faith, and we could not have asked for a better team, than Steve and Anne-Marie to talk us through, hold our hands, and support us forward every step of the way. From the perfect staging of our condo which resulted in multiple offers and above asking sale price; to the focused efforts of finding the right home for us to purchase that checked all our boxes and then some; Steve and Anne-Marie put together the best strategy to move forward in every regard. In a difficult market, we knew we needed an advantage, and Steve and Anne-Marie provided that and more! As real-estate agents, their personal and integral knowledge of Burbank, combined with their supremely knowledgeable finance and escrow team, simply cannot be beat. When we needed the pedal to the medal, Steve helped us navigate through the logistical stress, and when we needed that extra boost of encouragement Anne-Marie was there to reassure us and support us every step of the way. Steve and Ann-Marie's dedication and determination is second to none. They're amazing people, we're so grateful for everything they were able to help our family accomplish, and you will be too.

Is this how Berkshire broker's are trained to speak to people? Ms Sanei has intimidated us and…read moresaid she allowed us to move out of kindness. Yet has been upset with us because we are owing her more money than what we agreed on. We gave our 30 day notice and were going to pay a prorated fee for rent. My girlfriend was afraid of her switching on us. Which she changes her words around. It is hurtful for me because I was violently ill. I couldn't stay there and leave my girlfriend for a long period of time to stay with family. There is far more to type out here. Causing us stress and turmoil. Since my concerns were nothing to the "X" amount of years she's done this. The "hundreds" of raving reviews she had from clients. My Doctor would told me I needed to get out, she also including a letter stating I relocate. We agreed on a term, but I guess more money is the only way to deal with our emergency move out. Since Ms Sanei said it wasn't a valid reason. Even though there's a habitability clause that would allow us to move due to my health. Not "various" reasons as she's stated in our application for our new apartment. I didn't want to write this but now I'm upset.

Just had one of their representatives knock on our door trying to sell our home. Was very rude and…read moreannoying. If we ever do consider selling they are now on the blacklist. If our house isn't for sale, then I don't want to sell.

I chose Jennifer Faris through The Tennant Group because of personal connections and because I felt…read morelike I could trust her. The house eventually sold, but I was extremely disappointed with the experience. The biggest issue was communication. The last proceeds estimate we discussed was dramatically higher than what I actually received. After asking for updated numbers, I was told they'd be checked and sent to me. They never were. When I later asked what happened, I was told I should have read the paperwork more carefully. Looking back, I should have double-checked everything myself, but after months of working together I expected major financial changes to be clearly communicated like she did when the financial returns looked good. I would not use Jennifer again.

I have utilized The Tenant Group and Bryan with two property searches and lease negotiations over…read morethe past few years, in the L.A. area, near LAX. They are very knowledgeable and seem to really care about the best interests of their clients. I would not hesitate to use them again for my small business.

I was a realtor for eight years and was fortunate enough to work with incredibly talented brokers…read moreon both sides of the table, but I am blown away by Gary and Traci's level of commitment to their clients. They continually go above and beyond the call of duty to provide superlative service, and in a business where time is money, I don't know how they do it. They are constantly touring markets to stay ahead of trends, researching loan programs for their buyers, employing creative marketing strategies for their sellers, and using the latest technologies to give their clients the upper-hand. They both draw upon years of experience working across neighborhoods within the greater Los Angeles area, and while they're fierce advocates for their clients, their transactions are enjoyable because they maintain their easy-going attitudes. Another advantage with using this team is that they're hands-on, so when you work with Gary and Traci, you're actually getting Gary and Traci instead of an assistant who's less experienced. I have the highest regard for their professionalism and they are the only realtors in LA to whom I entrust referring my friends, family, and former clients.

DO NOT deal with these people. They are unethical liars and will waste your time. We found a…read moreproperty on Westside Rentals that was listed by the two of them as the owners, yet they told us they were acting on behalf of the owner. They led us on a wild goose chase for our dream home, which they never had intentions of renting to us, yet led us to believe it was ours. We were the first to apply to the property, we contacted them numerous times to see if we could get in to the property before the scheduled showing, even offered to take the property before we saw it- we were THAT interested. We submitted our application right away and at one point were told they would attempt to get us in to see the place early, yet that never happened. Getting them on the phone was a chore, they have very poor communication. Finally they insisted we come to the open house the following weekend. We were the first ones there, and brought $1750 in cash, ready to put the deposit down. We fell in love with the place, it was perfect. We left feeling very confident, as Traci said, "We need to run the open house to 12:30 as it was advertised. Then we will run your credit, and be in contact for the next steps. You are #1 on the list." Our credit scores are excellent and our income well exceeds the rent, being #1 on the list and showing as much enthusiasm as we did, there was no reason to believe this was not a done deal. All we had to do was wait for the call back from Traci confirming the place was ours. She said it would be very quick, yet we had to call her the next day to check the status of our application. We celebrated with our friends. We celebrated with each other. As a newly engaged couple, our dreams were beginning to unfold- the place was perfect for us and our dog, after an exhausting search for a home, we thought it had finally come to an end as the place was truly perfect. We stopped our search and waited for the call. The call never came. We called Traci the following day, and she said the landlord decided to rent it to a friend. Just like that. Bottom line- they never had any intention of doing business with us. We were always a secondary choice and they never told us. They could have easily let us know we were 2nd in line. They did not do that. They completely wasted our time. Not only were the hopes and dreams of our starter home together crushed, we are now in a desperate situation to find a home.

My family has been searching to buy a home for the first time. We did not know what to expect. All…read moreI can say is that all our friends warned me about how complicated this process was and how stressful it could be, specially the first time. Steve is professional, his knowledge about the market and the area cannot be questioned and he is always prepared to give his honest opinion and advice, which amongst other things, these are the main reasons why we wanted to have a realtor by our side. Well, I have to say that working with Steve as our realtor was a great advantage for us. Things could not be simpler not because they are, but because he put all his resources available at our disposal. He made this complex process look so easy that if we are to go through this whole process again, we will definitely call him back!

Truly an exceptional experience to have been able to Buy my first home with Steve. From day one the…read moreexpectation was set, the communication was there, and sold for a lot more than I thought was possible. We got an amazing interest rate, and he helped me make an adu on my home. Strongly recommend Steve Julian and the team!

Bryan Ochse and his team at Media West (Luke & Patty) are truly top tier. My wife and I were…read morepurchasing our first home and were very novice to the entire process. Bryan truly treated us like family and guide us through every step of the way. He never rushed us, pressured us, and always gave us the information to make an informed decision. He even gently steered us away from inadequate homes (that my wife and I couldn't tell were inadequate), even when we liked them, because he knew that ultimately they wouldn't be the right fit. He would never force you into buying or selling just to get done with you quickly, he treats you like he would treat his own child. When it comes time to make a deal, Bryan will fight hard for you and knows how to carefully, yet effectively, get the best for his clients. And if you think the professionalism, care, trust, and hard work ends when your transaction is complete, you couldn't be more wrong. He will call and stop by from time to time and see if there's anything we need, has helped with numerous home improvement and renovation projects, and is always there to bounce ideas off of. A true consummate professional and an even better person. Stop you searching now, you don't need to look any further. Bryan Ochse and Media West are what you need and you'll never use anyone else ever again.

Brian sold our home. The End. Would not recommend him. Never said thank you, never sent even so…read moremuch as a thank you note. If I counted the times he told me he was the best real estate agent and how many awards he won. It was all about him and the buyer, not much regard for the seller. Just being honest

This is an excellent company to work with if you're in the market to purchase a home. Brandon…read moreGuerrero and Matthew Roton went above and beyond to make sure I was able to purchase my home. Brandon worked with me to make the strongest offer, an offer that was tied with another buyer. But, because of Brandon's persistence, we got the home. Matthew walked us through every application type we could go through in order to score us the lowest rate. Brandon negotiated with some of the cheapest sellers to make sure our home was move in ready, and safe. These guys don't just work for you, they work with you -- communicating every step of the way. I couldn't recommend them more.

Brandon is truly the best. Standard home reality is the top most intentional and intelligent office…read morein Los Angeles. The agents there got your back! They have your best interest and are great to work with. Brandon carefully and professionally listens to your needs and will get it done. He's not afraid of tough questions and will go above and beyond to make sure his clients feel heard and alive in finding and owning their home. He breaks down the details and leaves you feeling more equipped than ever as you pursue your home dreams. He will make sure your getting value in your purchase and he serves his clients needs well even after they have purchased. He checks in and is truly unmatched in his craft. If your looking to buy your dream house this is the place to come.