I had Michigan Screen & Window do a number of door and window replacements at my house. I was very…read moreimpressed with their attention to detail, cleanliness, and well executed installations. I had a very old door that we wanted to preserve, but add a deadbolt to. They came up with a really clever solution to make it work. I will definitely hire them again this summer to install a larger window in my attic!

Do NOT use this company, especially if you plan on using a renovation loan or are buying a house…read morewith a FHA loan!!! Working with this company was a nightmare to begin with. When we initially called the company, we explained that we would be using a renovation loan to fund the project and went into detail how said loan worked with payment. We were assured that it was ok, thus we scheduled an estimate. We had a limited amount of days to get the quote in to our lender, and was upfront about that. We were told by the estimator that we would have the quote either later that day or the next. We ended up having to hound the company for the quote and it took a week to receive, thus delaying our close. It was like pulling teeth receiving information from this company. The worst part was when it came time for us to receive the clear to close. Our bank sent Michigan Screen & Window Repair the agreement, and on the third business day they still hadn't sent the agreement back. With renovation loans, you need a signed agreement in order to receive the funds for the project. After many calls, we learned that they REFUSED to sign the agreement because they needed the deposit first. Why it took 3 business days to tell us this is beyond us. We then said we could write a personal check so that we could get the agreement signed. Once the bank cuts them the check, they could just reimburse us. They said NO and would only return the deposit check to the bank. At this point we had our mortgage officer call them to try to explain better and they wouldn't budge. They even told our mortgage officer that they would have to send the agreement to their attorney first to review "and this would add time and money to our quote". Our bank has never had this issue with any contractor before, and we do not have these issues with our other two separate contracting projects. The phone call ended with Michele (their office manager) telling us that we would be best going with a different company. We were supposed to get the clear to close on our house today, and instead we are scrambling to find a whole new contractor. What this company has done is completely unforgivable and unprofessional and WILL be reported to the BBB for how they handle business. It should have been communicated to us from the beginning that they cannot accommodate renovation loans and time frames, especially since that was the premise of our first conversation with them. Do NOT use this company for your screen or window needs. You will regret it.

As a customer of Polar Seal they need to be recognized for their quality windows and patio doors…read more  Their sales representative was very knowledgeable and the installation crew was exceptional. It's difficult to find a company that will stand by their product from the point sale and years after with their premium warranty.   Every product they sell is the highest quality and I know they will stand behind their warranty. I am so very happy with Polar Seal we had them replaced all the widows in our house last year. We had two patio doors installed 18 years ago, last week while mowing the lawn a rock broke the glass on one of the patio doors.  After a call to Polar Seal customer service, they came out and replaced the glass in two days at no cost to me.  I don't know of any other company that would be so responsive to a former customer's needs.

We purchased all of the windows for our Fire Damaged Double-Wide home in the summer of 2015…read more We bought Casement Windows, Double-Hung Windows, and Slider Windows from their "Ooops Shop"! They were a tremendous bargain & served us very well. We're now in the market to buy a Double-Hung / Slider for our Kitchen Window (with an eye to replacing the existing single-pane window)! Trust yourself to receiving ethical, courteous service from them!!!

We were so happy to see the finished product. Great people who did the work…read more Nice window in our room. The light is great. Thank you so much.

When you know that you are going to have to spend a lot of money to complete a remodeling project,…read moreyou want to hire the best. After meeting with Lynn, we decided that his company was just that---the best. And we were right! The work was completed quickly, efficiently and without any hitches. We will absolutely call him again for any future remodeling projects, because we know him to be reliable and honest---and isn't that exactly what we are all looking for when hiring someone to work on our house?

Pella is a terrible company to do business with, to get service after your install is like trying…read moreto get into Fort Knox. I had a storm door, a front door and all the windows in my home replace through Pella. They came out did all the work but when things needed to be fixed or replaced forget it. I had this work done maybe about four years ago and they have been terrible to work with to get something repaired. If I could do it all over again I would go with Anderson Windows. Really bad company to deal with. (Pella) I don't post but I just had to let people know to run in the opposite direction when U hear the name Pella. I had to call Handyman to get my door taken care of. They had no problem taken (Pella) my thousands of dollars but refuse to fix things when they aren't working properly.

Terrible service. New construction problems with slider screens took over a year and many calls…read moreand visits to get fixed.

These guys were great to work with. They were reliable, reasonable, and good natured. The price was…read morefair and they made sure I was happy with the job. Can't ask for more than that!

Jack was great to work with! He responded right away and was out to the house within an hour. He…read moregot the work done quickly and his price was fair. Wouldn't hesitate to hire him again!

These people have been out to my home 2 times to inspect the issue with our windows (that are…read moresupposed to be covered under warranty) & write an inventory of the parts they need to order. You leave a message at their office & dont get a call back, even when you have given them weeks to return the call. Beyond frustrated at the disorganization & lack of professionalism demonstrated by this company. I would suggest going elsewhere for your windows & doors.

From the owner: Country Window & Door - Your trusted source for professional window, patio door, and entry door…read moreinstallations. Enhance your home's energy efficiency, aesthetics, and value. Our expert team ensures high-quality service and products tailored to your needs. Visit us at Country Window. net to explore our range of offerings and schedule a consultation today! Contact us for a free, no pressure estimate and start your home improvement journey with Country Window & Door. Note: Our team ensures a smooth and professional installation process with a focus on energy efficiency and curb appeal.

They could actually give the quote that they said they would. They came and looked and measured and…read moreI got no response.

This company has reached out and have scheduled an appraisal…read more So excited to see what Chris can do for us thank you for calling me personally to fix my mix up with companies