We asked for a DEEP CLEAN he brought two people here for 8 hours and did not sweep, mop, dust. Asked him to come back on 6/10 and they came at 8:30 and just dusted two rooms and in 2 hours they managed to rip a chandelier from the ceiling and then drug it across the garage floor. And now he is unwilling to respond after he said he would respond by yesterday afternoon. Just so everyone is crystal clear this business is totally worthless. The owner is a self absorbed ********. Who doesn't take any responsibility for his actions or his teams actions. read more

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Incredibly disappointed with not only the Deep Clean service but the professionalism of the company. We recently moved to Indiana and were excited to work with this new company after the warm conversation I had with the owner Nick while booking. On the day of the service Leavenick arrived at our home and got right to work upstairs informing us that the owner was on his way to assist with the deep cleaning. After several hours I checked back in and Nick told me Leavenick was going to be performing the service on her own by her own request after stating our house was in "mild condition" then he would come by for an inspection afterwards. While our house was not super dirty, the Deep Clean PDF was almost 6 pages long. There is no way 1 person could do all that in a matter of hours. This proved to be true after we got home to discover over half of the items had not been touched, she was on speaker phone most of the clean and came to find out her vacuum was broken so nothing was vacuumed. She apparently thought this was just a Basic Clean but I would not have even accepted that after what we saw. I texted the owner right away and he said he was on his way to inspect multiple times. After communicating back and forth despite being "on his way," we settled on a time for him/another woman to reclean the following day. This was upsetting as we had guests arriving in town but we knew it would take a full day to rectify the situation. Putting our trust in the company one last time the owner arrived the following afternoon saying the other woman was on her way to help. A few hours later we found out that yet again the Deep Clean service would be done solo because the other woman apparently got into a car accident on the way to our house. Based on the number of excuses I had already heard from this company I found that hard to believe. By the time he was done at 7pm we were so ready to have the house back so our guests could come back inside to enjoy dinner that I only did a quick glance over the house. Based on what we saw the day before it looked a lot better on the surface. It wasn't until the following day that we realized between the 2 days maybe 70% of the entire PDF was completed. A few examples: the cabinets weren't cleaned, the bottom of the stove wasn't wiped out because the stove cleaner leaked all over our pans ruining one, fridge/freezer was quickly wiped, nothing was taken out for a full clean, the playroom wasn't vacuumed at all, guest bathroom was not moped and tub not scrubbed. It was made clear that the employees and the owner were not fully aware of what their services entail. Overall I'm extremely disappointed with the service and the reliability/communication level from the employees and the owner. I'm also disappointed in myself for trusting that this service would be fully completed in two days. read more

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Thrilled doesn't even begin to cover it! After dealing with a slew of shady companies that left me scarred, I took a leap with this gem. Their "The Works" deep clean before bidding adieu to my beloved home was an absolute game-changer! The sparkle they brought back was like magic. Fair pricing, top-notch professionalism - they've restored my faith in cleaning services! Highly recommend. read more

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