I don' t know if they put up bad reviews, but here's one. my son rented a unit there . he owed…read moremoney, but because I used my card to help pay one time. now, the unit wasn't in my name . It was in my son's name. my son left and I didn't know he owed money . To get there money they charged my credit card WITHOUT my authorization!! They had a card from him, so I guess it didn't work. How dare you my place self storage !! Its called FRAUD!! YOU wont even pick your phone up so I can tell you this. YOU PROBABLY WONT POST THIS. ITS not saying the people aren't nice. there just NOT HONEST. I told the lady at the office not to use my card again, but SHE DID!! WATCH YOUR CREDIT CARDS!!

From the owner: No matter how you utilize your storage unit, take advantage of our long line of storage features…read moreand amenities when you choose us. Across our Clarksville self-storage facility, you’ll receive added convenience and reliability in your storage unit, unlike anywhere else. Our storage features include the following: Security features, Free reservations, Extended access hours, Online bill pay, Month-to-month rentals.

i have literally been at this location for years!! tbrough several owners. I finally got a chance…read moreto empty it. the only thing I had left was two items but unfortunately I had to return to Texas quicker than anticipated. family issue. I called Saturday Nov 29 before they closed but no answer so I left a voicemail for someone to call me back. no return call. all I wanted was one day grace. my friends cleaned out the locker on the first. they said they don't prorate. you would think many years service would have at least been worth something. It was better when it was a mom and pop place.

As a new resident in Kentucky they were very professional and kind they helped to get me situated,…read moreI haven't seen or heard of anything crazy or bizarre going on here and if you get in contact with Tiffany she can help and set you up very fast and professional, I recently just got a house with enough space and are leaving them but they were a great service and would go back if I needed too

Great storage facility. Great access. The gals at the front are amazing! Everyone is…read morehelpful and friendly ! I've been working with them for 4 years ! Great people !

From the owner: Clarksville Self Storage on Trenton Rd has your self storage needs covered. We have both drive-up…read morestorage units and climate-controlled storage units to be able to handle anything you need to keep in storage. Stop by our location and visit for helpful storage advice, purchase storage supplies, or rent a storage unit with our on-site rental kiosk! You can also rent online and access your unit right away!

Good place to store your things. Unique code for everyone so they keep track of who is coming and…read moregoing. Not sketchy at all.

I used Clarksville Lock and Storage back in July of 2017 when I moved from the barracks and into my…read moreapartment. The manager Denise was of great assistance during the time I needed the storage unit. Unlike other companies I called I was provided with a prorated price of no more than $30 for the three weeks I used the storage unit. Not only that but the manager was very helpful and even offered me a free lock being I did not have one. I will most likely be returning in the near future when or if I need a storage unit again.

Really upset at the fact of paying my bill on December 12, 2016 only to find out that on December…read more24, 2016 when I wanted to add some things to my storage to my surprise there was a second lock on my storage container..the bill was not late until December 15 ...but unbeknownst to me they put the locks on on the 5th of every month if your bill isn't paid (this was never explained) ..From December 15 to December 27 this lock has been on my storage container and even after getting in contact with the Managers on December 24 by inbox on facebook..they saw my messages and NEVER responded..I wrote back SEVERAL times by facebook with no answer...it wasn't until I physically call them on December 27 (b/c) that was the next business day that they were open her response was.."i'm sorry" I asked for a discount..her response "we don't give discounts"..I asked to speak to the owners. Her response "they won't call me back".. I said there should be a better system in place for removing locks when a customer pays. .her response "I don't have time to check every container on the property to make sure locks are removed" I am appalled that as a paying customers I cold not retrieve or add anything to my storage container because of their error. This is unacceptable and completely unprofessional. If I could I would give them 0 stars

From the owner: First USA Storage is your number one storage choice in Clarksville Tennessee. We are conveniently…read morelocated at 560 Tiny Town Road. At First USA Storage we have drive up conventional units in many different sizes. Also available is RV & boat storage. Our extra wide,paved aisles makes it easy to park your RV or to unload your moving truck at your storage unit. We provide 24 hour video surveillance monitoring, an electronic gate access, a fence that surrounds the entire perimeter of our facility these features are sure to give you a peace of mind that you have chosen the right facility to store your personal belongings. Our professional on-site management are available to help during business hours 6 days a week. For added convenience reserve a unit and pay your bill all on our website. For more information visit our website or give our management team a call. Also available are U-Haul truck rentals.

Great storage facility. The staff is friendly and helpful. I feel like this facility is very safe…read moreand secure, especially if you have an inside unit. You need a code to get through the gate, a code for the door and a lock on your unit. The facility is always clean and well kempt. The only downside is that moving vans are not allowed as they just can't fit.

There is a guy here in Clarksville who rents several storage units at the Summerhaven Storage…read morefacility on Tiny Town Rd. and what he does is drive around town and pick up junk from curbsides to fill his units with. Once he has enough stuff that he thinks he can use he stages one of the units to look like an abandoned storage unit that he is selling. Just like legitimate storage auctions he will not allow you to enter the room or touch any of the stuff in there because he knows what he is doing and you would likely realize you are buying garbage. He puts things like washers and dryers up front (that have no insides) and obscures your view with boxes, or riding lawnmowers near the back that he also obscures with boxes so you can't tell the engine is gone, flat screen TV boxes that look brand new just far enough inside so you can't touch it but its filled with stuff like shoes. Once he gets your money, the unit is your and he is gone. He gives you a hand written bill of sale and terms of agreement that you have to have the stuff out by a certain time or your forfeit the property and he changes the code so you can't back in the facility. Once you realize that you have been had and you attempt to contact and confront him he basically tells you to screw off because he knows he hasn't broken any laws. The Clarksville Police are aware that he is doing it but won't touch him because defrauding people that way is not technically illegal. The storage facility management is well aware that he is doing it and said that they try to warn people but they don't care either because he pays the rent for his units and although they know what he is doing is morally wrong it's not illegal so they don't do anything. He tries to pass himself off as a veteran and told one guy he was a former CID agent which usually makes them trust him.