Had to make a deposit to my credit union in California…read more After calling several CUs in the Atlanta area, I called Credit Union of Georgia on Johnson Ferry and they said they did shared banking. Came in and the teller was great. There was an issue with driver license number and he quickly resolved. Great experience

Excellent in every way! Great rates, customer service, and many locations!!! Love this place!read more

This chase location has made a lot of changes. Their staff is pleasant and neatly dressed. I had…read morequestions about my online account and they were happy to help. The guy who greeted me told me I could call him directly. They now have electronic tellers inside instead of people, however, if you prefer personal care, there are plenty of employees around to help. Five stars to this location and their updates.

This location is a cut above any other bank that I have visited, the staff members are professional…read moreand well manner. I came to open a account and was greated and seated. The staff offered drinks and wait time wasn't too bad. Overall one of the best experience at a bank.

I'd like to give this location 5 stars for 2 of their OUTSTANDING employees. Ms K Webb and Ms O…read moreBradford. These ladies are on POINT!!! IF you don't get to work with these 2 ladies....question whomever you end up with.....ask questions ask questions.....if you get a man.....ask questions ask questions and need I say....ASK QUESTIONS...

Great bank. Has my best interest at heart and very friendly.read more

After nearly 28 years with JPMorgan Chase, I recently ended my career at the Eagles Landing branch…read morein Stockbridge, Georgia. Throughout my tenure I consistently showed up for my team and clients, including periods when the branch was short-staffed or when coworkers were on extended leave. Like many long-term employees in retail banking, I adapted to changing systems, product requirements, and sales expectations over the years. My decision to leave ultimately came down to a lack of transparency around compensation and performance communication. During a conversation regarding bereavement leave, I discovered that I had not received a raise, something that had not been communicated to me beforehand. After nearly three decades of service, learning about a compensation decision in that way was disappointing and unexpected. Employees dedicate years of loyalty to an organization and deserve clear communication about compensation decisions and performance evaluations. Transparency in these areas is essential to maintaining trust and morale among long-tenured staff. JPMorgan Chase is a large institution with strong resources and opportunities, but my experience highlights how important open communication and recognition of long-term employees can be within local branch environments. I am grateful for the many clients and colleagues I worked with over the years and wish them well moving forward.

I have had a terrible experience with Chase. My mom left us an account already in a trust with my…read morebrother and myself as the successor trustees. The trust explicitly stated we were authorized to act independently and we had a trust amendment that also specifically provided for the trustees to act independently. I went in after she died and gave them all the documents and they copied them all and sent them to legal and then made both trustees get notaries also saying that I was an authorized trustee and could act independently. Now, 3 years later, I have finished all the estate work, and the account has a zero balance and I am trying to close it. They are saying I do not have the authority to close the account both at the local branch and at the corporate office. They have no records of any of the trust documents at the corporate level and the branch says they don't have the notarized forms. So now they are assessing charges on an account that has no money in it. It's actually kind of hilarious because I recorded both phone calls and the corporate office is telling me they have no documents and the branch guy is flipping through the documents and telling me what's missing. Doesn't give you much confidence in them as a bank and definitely not a great experience. I would recommend taking your business elsewhere.

I would recommend Wells Fargo for your banking needs. I filed a Zelle fraud claim back in April,…read moresomeone chimed into my online account and sent themselves $742 out of the $742.48 that was currently in my account. I contacted Wells Fargo immediately even filed an incident report the exact same day. Wells Fargo took me thru hell n back In regards to requesting a reimbursement which they denied doing. I faxed in a police report, written letters along with proof from the suspect admitting of what he did to my account and yet Wells Fargo still stated via email that they do not have enough supporting documents proving this to be fraud on my account. I dealt with professional representatives and I'd dealt with rude ones even in the escalation department. Saying I'm disappointed in Wells Fargo is an understatement!!

I've used this bank many times, from the ATM to service inside. Staff has always been friendly and…read morehave done the job without issue. The location is hit or miss, be careful if withdrawing money at night. There are quite a few homeless in the area that camp out around the bank after hours, just use common sense.

Great concept! This space is perfect for grabbing a delicious coffee and getting some work done…read more The staff is always welcoming, and the environment is very clean and comfortable.

I had the iced blueberry ube matcha latte ($7.75 is the regular price, but if you pay with a…read moreCapital One card, you can get it and any handcrafted drinks for 50% off). The blueberry ube matcha latte was refreshing and definitely very sweet, which I didn't mind and enjoyed, but if you like your matcha to be more bitter, you probably wouldn't care for it. The staff was friendly. I wish the cafe didn't charge an extra dollar for oat milk, but despite the alternative milk surcharge, it was still cheaper than Starbucks. So wish Cleveland had a Capital One Cafe!

I went to deposit some money into my account the machine malfunctioned and it sucked my money…read morewithout depositing any money into my account i went inside to complain but the staff were no help and they gave me a phone number to call for help but the phone number doesn't ring. Horrible experience.

Today my mother and I had an appointment with Diego C, to address closed account of my father. Who…read moremy mom is his POA and he passed away which caused for several questions regarding questions from letter sent from the bank. I specifically asked since we didn't have the death certificate with us would the certificate of cremation be something relevant regarding this matter? Diego then reads the letter in front of me pointing out the obvious that has been already read over on my behalf. I then interjected stating I am not saying I don't understand the letter and all, just was "BRINGING IT TO YOUR ATTENTION THAT I HAVE THIS FORM". Diego then replies "AND I AM BRINGING IT TO YOUR ATTENTION IT STATES WE NEED THE DEATH CERTIFICATE" ... I immediately pulled back and say nothing further to him because for whatever reason his dialogue was pretty offensive especially during this tough and touchy time of the passing of my father. I want to bring awareness to humans that we should just do better in how we communicate and look at ourselves, how it can come across from the outside looking in. My response personally would of been some dialogue along this " I understand (which creates the empathy from the person to cx) that you have that document, however the company guidelines are requiring the deaths certificate be provided, no alternative form can override this (bring awareness that this is not your policy but the companies and supports your position from the perspective of legalities).... Food for thought that is all.

Still crappy. If customer service was water, this place would be the Sahara Desert…read more I came in here for a notary endorsement at 12:05pm and got jerked around to come back in 30 minutes because the one notary on duty was the only teller working the line and the other notary was at lunch. Came back at 1:00pm and the one notary on duty had appointments for the rest of the day. At least a 30 minute way (no guarantees). I left and will no longer be conducting business here. Terrible.

Be prepared to wait a long time for service. And if you have to deal with Maribel be ready for a…read morerude, snarky little grumpcase. The good news is the ATM always works, unlike the one at Cascade, and Kourtney is very kind and helpful, so I gave two stars for that.

Lowered my credit limit on both of my credit cards making my debt to income ratio go up! My debt to…read moreincome ratio was good but with them lowering my limit, are you serious! I actively use my cards and keep the ratio low. Then was told for them to reinstate, they would have to pull my credit again! I didn't consent for you to pull it to lower it but I have to consent for you to reinstate it! 5 accounts with them and been with them for over 10 years, if my limits aren't reinstated, I'm closing everything. This is extremely unacceptable and not good business for your customers! I recently bought a house so imagine that happened before I closed and my debt to income ratios shot up like that! Definitely bad business and taking my business elsewhere.

Stay away from any credit card. There are so many better options. They will lie when you inquire…read moreabout decisions they make regarding credit limit increases.

I love the ladies who work at this Bank! I will always make…read moreit a point to go to this location only for my personal and business accounts!!

Service is still courteous and professional- updating my review because there are 7 people in line…read moreand 1 teller at 11am. That's unfortunate.