I have never been more let down by a business than I was let down by Best Life. Run away from this…read morebusiness. Everything seemed really great BEFORE I had tenants, there was lots of open communication, she explained everything. I felt like we were partners. But then as soon as I had people interested in the house, I had NO INFORMATION given to me about any of the financials. I was not privy to their lease agreement, the amount of the deposit, anything. I was also not given any information about when payments would be disbursed until I reached out and asked. This didn't feel like transparency. I was finally given my first payment 12 days after tenants moved into my house. I received a very small fraction of what they paid on move in. This was expected! Expensive, but expected. What was not expected was the re-key fee that Best Life charged me. I left complete sets of keys, there was no need to charge me the rekey. This shouldn't have been a big deal, but I received nothing but defensive communication in response. No apology. She offered to remove the fee but didn't apologize, when I explained why I was frustrated she FIRED ME. That was it. I would have loved for this to be a great experience with no hidden fees--this business advertises pricing transparency--but instead, on my very first disbursement there was a hidden fee. Disappointing to say the least. ALL I NEEDED WAS AN APOLOGY, INSTEAD SHE FIRED ME. I have no idea what will happen to my poor tenants.

As a tenant, it can be hard to find a property manager who is timely, kind, and responsive - we got…read moreso lucky! Noelle was professional and went above and beyond to ensure our rental experience was as smooth and comfortable as possible. Highly recommend!!

I would never live here again. I can never get a response from maintenance--big, small, emergent,…read morenot urgent, doesn't matter. It couldn't be more stressful to ask for some basic thing from someone specifically designated for that and get nothing but the middle finger and knowing every future need will be treated the same. Unfortunately things keep popping up forcing me to seek their help. I never get contacted after my requests and I've even had them cleared from the system before being addressed. And considering these are older properties, needing some kind of maintenance seems inevitable. Every time I have to reach out I hope it will be different and I'll be pleasantly surprised, but I will say, they are very consistent at avoiding their jobs.

THEY DONT CARE FOR THEIR TENANTS horrible management, no communication, came to fix a leak in our…read morehome and left a big hole in the wall and never fixed it. been in the streets with 2 infants for almost three months due to "renovation" haven't heard from anyone, they avoid our calls as well. when something is needed they're not to be heard of but they will sure be on your ass about rent. will never be renting from this company again. Legacy, do better.

we feel trapped. We've been waiting for Bridge city to address a problem in our condo for weeks…read more They're completely unresponsive yet we have nowhere else to turn. If we could fix it ourselves, we gladly would, but it's in their part of the building. Bridge City seems to be another one of those companies that if you do something wrong or don't pay them on time there's a severe consequence, but if they don't do their job, there is no consequence. We are about to put our condo on the market because Bridge city has been so unresponsive and difficult to deal with. We don't need this kind of stress.

My dealings with Sean Pickel have shown his company and team members to be equipped with good…read morecommunication, a focus on client satisfaction, and solid management experience. 100% positive experiences.

Currently a tenant for one of their properties for over a year. At first any issues and questions…read morewere handled professionally and promptly. Unfortunately, we currently have two different ongoing issues that have been ongoing for several weeks without any responses or updates. 1. They refuse to properly address consistent illegal parking on their property for over a year 2. One of our recycling bins has not been picked up for over 5 weeks (Zero updates since week 2) It seems when issues are too inconvenient for them enforce or solve they would rather stop responding entirely instead of taking accountability and responding to their tenants.

Unresponsive and unprofessional. Lagging in time to get…read moreanything done. Defiant attitude does not serve them well.

Both Ted and Brandon were great at communicating and explaining everything. They were very…read moreconsiderate and professional.

VIP Property Management has several nice listings on a frequent basis, however does not respond to…read moreoutreach on Zillow or directly. We are well-qualified and are baffled by the continued lack of response to every request for viewing. This has spanned 4 properties now.

Awesome people to work with. Great communication. Fantastic…read moreapartment, good location.

Nice and well done on the inside pretty clean and well fix from rooms lightings. Price wise good…read moredeal

I talked to Lena P today about their PM services. she was very nice and spent 45 min talking about…read morevarious things about what they do. I have a current PM and I was considering switching soon. If you are looking for a PM try Barnaby PM.

I've been working with Linah for over a year now, and she's been an invaluable partner in my…read moremanaging my property. I'm a remote landlord and Linah has been an absolute godsend! I am so thankful to have found her on Yelp two years ago, and want to make sure I pay it forward to other folks in this community looking for a property manager. On a monthly basis, Linah sends me a comprehensive income statement, including photos of receipts for expenses that the property incurred. For bigger expenses, Linah diligently gets quotes, shows the quotes, and recommends the best course of action. She also cares about the properties themselves, keeping track of when we're supposed to clean gutters, update the landscape and do maintenance and repair work. When there are issues, she level sets with me calmly and with recommendations in mind, so I've never felt like there's been any real headaches with owning this property from afar. I resoundingly recommend Linah at Barnaby Property Management and I'm looking forward to more years of working together!

So it's Thursday morning again, the gardening crew was here at 7:45 this morning…read more I called Cascade Management again and left a message 1/2 expecting NOT to get a phone call back. Well I did get a call from someone named Skylar. Skylar let me know that Cascade Management doesn't give a crap what time the gardening crew comes out. The gardeners make their own schedules. So if I have a problem with them coming before 8am I need to take it up with them. Way to take responsibility for the people you hire Cascade Management. Another strike again Cascade Management.

I took all my properties away from these managers. They had them for more than 2 years. They put…read morein people with bad credit, the rooms were nearly destroyed, the properties smelled bad. The inspections I asked for, were made by some "portfolio manager" who when asked why the properties are such a mess, replied that she has more than 10 years experience and she really knows what she is doing !!! All this ended up costing thousands of dollars in repairs.

Inappropriate inaccurate listings that are way overpriced compared to houses in the surrounding…read moreareas. Their niche is that they fill homes with wholesale furniture that looks expensive so they can justify charging 3x what they should and offer to have it fully furnished. Would not rent from them, would avoid if possible.

Kevin Swan has been a wonderful partner to work with. He is responsive, dedicated and genuinely…read morecares about partnerships and strong relationships with his vendors. His company revolves around creating the best experience for his customers. Ibis Properties is my first go to when I have a housing need in the Portland area.

Very clear management and policies. The values of the…read morecompany are excellent. Although I am relatively new to living as a resident in one of their properties; I am enjoying my lodging and see value in their management of the apartments.

I would give zero stars if that was an option. I had no problems with the prior management company…read more I have had issues with a loud upstairs neighbor for almost a year now and management has yet to fix the situation. I have have been compliaing since March 2025 when the inconsiterat cow moved in. Management does not return emails or phone calls. By far the worst property management company ever!!!! I strongly recommend you stay away from any property they manage.