So a while back I took my son to the dentist here, they sent him and referred him out knowing that…read moremy son has a hole and it's broken and he's crying for toothpaste, he's even the school is calling me telling me that my son is crying in tooth pain. Well, the place that they referred my son out as a long wait list. My son has to sit here in tooth pain. Why did they not take it out.

Very well set up and has a ton of amenities! Short wait times and great staff…read more Family care PEDS women's health even pharmacy on site

I honestly love coming here no matter what time I have came here it's always pretty quick and the…read moredoctors listen to what you have to say and do the best they can to get to the bottom of what's wrong I had went today in the morning which there wasn't a lot of people for sore throat and the doctor that attended me tested me for everything that would cause that and even prescribed me medicine just in case I can be a infection so yeah

Be prepared to wait even with an appointment: ran well over an hour and a half (1 1/2hrs) late…read more(though at arrival they said 30-40 minutes delay). PA did not see her finally until 2 hours late after appointment time. Also, NO x-ray tech available (only on certain days) but no one called or messaged us to give us the option of going elsewhere. I did indicate foot X-ray in appointment set-up. My mom is 80 and in pain with limited portable oxygen; that's why I set an advance/future time slot appointment to limit time waiting. PS patient liaison Ronni H has not returned my phone call 3 days later; I left her a second message. (She did call back immediately after indicating this was a second attempt). I spoke with patient liaison and it was clarified that it is not an appointment time you are booking online in advance but a reservation (check-in time): which is to say is the same as showing up in person (first come, first serve basis). This should be explained better as it is misleading when you pick a time/future date (even days later in advance) that you will get first preference. So at this point I will never use their system for future time slots but use it as a guide to how many currently are in line. The website business location page will indicate X-ray services available but beware no X-ray techs may be available (only on certain days at different locations). You will need to call location directly to confirm or call customer service center at 888-381-4858 to see if an X-ray technician is there that day or where one may be located.

Luis is the most caring and compassionate doctor I have ever seen. He listens to everything and…read moremakes it clear he wants to help.

Carlos is incredibly knowledgeable, but also exceptionally detailed in his approach to healthcare…read more He takes the time to thoroughly explain medical concepts and treatment options. He never rushes through appointments, unlike most large clinics. Will definitely recommend to friends and family in the Phoenix area.

Andrea C is not a real person, nor was she ever a patient. Her real Brooke C and was dating John…read moreAnderson at the time the review was written.

This clinic has made some new changes that have greatly improved patient satisfaction. The doctors…read moreworking here have been consistently working with their patients. Highly recommend this facility for anyone who has an accident related injury which is their specialty and focus.

Referred from our children's primary doctor. They called right away and set up an appointment. We…read moredidn't even have to wait a week to get in. I was floored. They gave me their address, and I accidentally left it at home. I figured I could Google it. We'll Google was not up to date, so I ended up on a wild goose chase. Found their correct address on their website, thanks to our primary doctor's office. It was meant to be as I ran into an older gal who had been sitting in her truck over an hour waiting for someone to jump her battery. I ended up learning how to open the hood of my car, and we got her all set. We still went to the doctor's office to apologize and reschedule. They still took us in, and we waited less than 10 minutes! Wow. The doctor was so kind. Our visit was short. Our visit verified that we had nothing to be concerned about. The location could not get Google to update, so I did as a customer. Then, I made sure to add them to Yelp, which I trust. The staff is bilingual and friendly. Clean and decorated throughout with adorable wall art. The doctor is knowledgeable and friendly. Answers questions, but gets to the point so you're not waiting, respecting your time.

It's the future they're learning they're teaching. They're watching two people always around at a…read moretime one doing one watching on teaching both learning and we're the ones that are rewarded with such great effects of care and expertise. I've been to other hospitals. This time went in with pneumonia about 3:30 in the morning Heart rate at 183. The doctor quickly looked at me and told me to do something I'm my heart rate went back back down to 83 and then I started dealing with the rest of the stuff out of me three days in there day and night Two people coming in at a time taking care of you getting you well and better and on your way, other hospitals could've probably took him up to 5 to 10 days however, there are over three days a great way to survive five star stars if I could get more stars I keep giving them to them to all the nurses that were there for me. Tell the specialist to Caribbean to the doctors that looked out for me. Thank you. Also, the multi ages of all the staff there is amazing from the young to the meow to the elders. You all do incredible jobs very well again thank you all.

The receptionist here doesn't know how to offer good customer service. She is rude and acts like…read moreshe is handling everything. While sitting here waiting for my mom's appointment at 2pm there was other people sitting asking her when they will be seen and there appointment was at 130. My mom didn't get called back till 345. Plus she is telling the other co-workers the patients business and not discreetly. Won't ever bring my mom back here!!! Just very unprofessional!!!!

Very professional. Dr Justin talks to you on your 1st visit then he will do x rays. On your next…read moreappointment, he will explain everything and go over a plan to help you personally. This office has several different drs. They can do trigger injections, dry needling, cupping, scraping, PT, chiropractic ect. They are there to help you with your issues. The front desk ladies are also very nice and know you by name. Highly recommend.

The staff at Camelback is extremely friendly and helpful! I have been a patient there since 2019…read moreand I have always been satisfied and pleased with the care I have received.

i had the stomach bug and they took good care of me…read more because i could not hold any fluids down so they gave me iv fluids and they explain what i have really well

I went to Banner Estrella Medical Center's ER for severe pain and ended up needing emergency…read moregallbladder surgery. Not exactly how you want your day to go, but honestly the staff made a really stressful situation so much easier. Everyone was super prompt, professional, and kind from the moment I arrived. I was in way too much pain to remember most names, but my nurse after surgery, Elijah, truly stood out -- he was incredibly patient, compassionate, and made sure I was comfortable and taken care of. Overall, it was a really good experience despite the circumstances, and I'm very grateful for the care I received. Huge thanks to the whole team.

Do Not Trust Your Loved One's Mental Health Care to Terros on 51st Ave & Camelback…read moreI've waited two years to write this review, not out of anger, but to speak solely from facts and lived experiences. My hope is that this helps another family avoid the pain and frustration mine went through. My adult son, who lives with a serious mental illness, was under the care of this Terros clinic for six years. Year after year, I watched his condition steadily decline under their so called "care." They failed to take even the most basic steps to support his wellbeing such as submitting a housing application or maintaining his court-ordered treatment (COT). He eventually fell off and lost his COT status because the "clinical coordinator"failed to submit the required court documentation on time. Even worse, the person functioning as his clinical coordinator was not clinically qualified, she was working under a Behavioral Health Technician (BHT) certificate, without a clinical degree or license. Yet she was making critical decisions that directly affected my son's care and legal status. That lack of training and expertise had serious consequences for him. The clinical coordinator and the clinic director also failed to recognize that my son needed a legal guardian. They didn't even initiate a fiduciary review until I provided them with legal documentation proving emergency temporary guardianship. That was a responsibility they should have recognized and acted on long before. The result? My son declined significantly while in their care. But after I stepped in and got him the proper support outside of Terros , he began to thrive. He now has insight into his mental health challenges, lives independently with his own lease, and has been substance-free for over two years! I waited to write this because I wanted to be fair, and to confirm that Terros staff were wrong when they repeatedly told me my son "would never have insight," "didn't want help or housing," and "didn't need a guardian." They could not have been more wrong. Terros failed my son. They failed to act with empathy, competence, or professionalism and I can only imagine how many other vulnerable individuals have been similarly failed by this clinic. To families seeking help: RUN. Do not leave your loved one in the hands of this Terros system. The only person who consistently treated my son with compassion and kindness was the security guard and for that, I am truly grateful. Shame on this clinic for failing our most vulnerable.

I read a couple reviews and was totally confused. This place did more then save my life, it made…read moremy whole again! The wait may be a little long but the people here truly listen and care. Even Laura =boss lady= will take the time and listen to you if you need a ear. Danielle and Brianna make it a totally safe space to share and resolve your issues with like minded people without feeling judged. It definitely has something that no other program provides, a honest, tell it like it is staff that dosent make you feel anything but valued and supported. And I definitely can't leave out Tony and Sarah who are always there to brighten your day no matter how you feel and offer support. This place lets you process and work through anything that that is effecting your life with nothing but trust and support. I highly recommend trying them. I GAURENTEE it will impact your life and they really understand. Everyone there will always have a place etched in my soul and make me want to pay if forward!