1. Vitality Internal Medicine

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Glendale, AZ

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Vitality Internal Medicine

5.0 (2 reviews)
Closed • Closed

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1 year ago

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4 years ago

Great customer service. They get you in and get you out for your injections. Highly recommended.

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Banner Health Center Plus - Outside

Banner Health Center Plus

2.9(26 reviews)
3.5 mi

We came to Banner Health Center Plus to see a specialist for one of my children. We had started…read morethis journey at an urgent care elsewhere. The urget care suggested an orthopedic specialist. When I called Banner to make an appointment, they told me a podiatrists would be more appropriate. My daughter was the only child we saw at each visit to this department. Each time, the nurses and technicians were friendly and attentive. Dr. Richardson was personable. He demonstrated both compation and concern. Care provided felt individualized. I liked that Dr. Richardson spoke to my daughter directly. Sometimes doctors ask the parents the questions and not the children. It felt like he truly listened to what she said, and provided care accordingly. Appointments did not feel rushed. Waiting and examination rooms were clean. Bathrooms on the main floor in the lobby were also clean. We were always greeted and thanked upon arrival and departure by those at the receptionist desk in the main lobby. For holidays, this location has interactive things in the lobby. For Halloween, visitors could vote for best pumpkin. Pumpkins were created by staff. For Thanksgiving, visitors could write what they were thankful for, and add it to a tree. For December, there was a contest to vote for best snowman. Snowmen were also created by staff. My daughter began to look forward to seeing what was going on it the lobby at each visit. The only thing stopping me from giving them a full 5 stars is that all follow-up appointment (appointments were all made in person, by handing the receptionist a paper from the doctor,) were not imputed correctly in the system. We found out on appointment number three that there should be no copay, because the visits were follow ups for continued sprained ankle care. We were being prompted to pay copays that we were not supposed to. The only reason I knew this was because the receptionist at visit number three noticed and explained it to me. If I hadn't been told, and knew what to explain to the receptionists at the rest of her appointments, each time we would have paid more nonrequired copays. The error still kept happening. If receiving continued care for an injury, I recommend asking if the visits are supposed to be covered under the first visit. Ample parking. We visited several times throughout my daughter's recovery. There was never a shortage of parking.

Clean medical facility. That's pretty much it…read more Dr's don't reply to you for requested help just review and leave you on read for days. Ended up going to an urgent care for ABX because my DR chose to not answer. Front desk is useless they chose to tell me message in the app (the always broken one none the less) I'm beyond words disappointed and disgusted with the lackluster of care provided by not only this medical center but also by the providers especially to someone who's an employee (different site) that's just beyond words. When I did go in for my routine physical I was told go to another DR for this medication and another for this as I can't prescribe those but once you see them I'll be able to prescribe them. They just seem out for the money and not about patient care whatsoever.

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Banner Health Center Plus - Main entrance

Main entrance

Banner Health Center Plus
Banner Health Center Plus - This new Banner location just opened this past week.

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This new Banner location just opened this past week.

Vitality Internal Medicine - internalmed - Updated November 2026

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