(Store on Northwestern Hwy in Southfield). I brought in two large pieces of art to be shipped and…read morespecifically requested bubble wrap. When the boxes arrived, there was only a single sheet of bubble wrap used between both packages. Both pieces of art arrived damaged. The store filed a claim for one package but not the other. Despite multiple calls from the recipient asking about the second claim, no one ever called back. I also called the owner directly and left a message, but this is still not resolved. When I went in personally to ask for the owner, one of the counter employees was rude from the start instead of trying to help. This store showed poor packing practices, poor follow-up, and poor customer service. I would strongly caution others against trusting them with valuable or fragile items.

I would rate the service at this location a negative. My wife and I shipped some personal items…read morefrom Southfield to Arizona and requested to have the items bubble wrapped and put into a more sturdy shipping box, neither of which happened. When the items arrived at our home broken and not properly bubble wrapped as we paid for. Dissatisfied is an understatement. These were personal items that belonged to my mother who had just passed days earlier. Giving this location a rating of one is far to generous. I only gave them a one because I had to give a rating of at a one. However, Yelp should consider adjusting their ratings to reflect more accurately poor customer service. The owner Maroun Alatrash has an appropriate name. Trash!

I don't normally go to this FedEx location, but I was on a time crunch from work and needed to stop…read moresomewhere quickly. I'm so glad I ended up here because the gentleman working was absolutely wonderful. He was extremely professional, knowledgeable, considerate, and so well-mannered. Once I got to the front, he took the time to explain everything to me and made sure everything was handled properly. The only downside was that he appeared to be working by himself. They definitely need another person there to help keep things moving and cut down on the wait time for customers. He was doing the best he could while handling everything on his own. Overall, I'm giving this location five stars because of the gentleman who helped me. His professionalism and customer service truly stood out, and he made what could have been a stressful stop on a busy workday a really pleasant experience.

Employees should be proficient in spelling if they're going to ship packages for customers. After…read morealmost 25 Mi tires and only 2 out of 4 package labels made they lost power for a second which threw their computers offline and to add insult to injury the two they made labels for were worthless because they couldn't complete the transaction so not only a colossal waste of time but if you can't spell Ottawa or Gregory you probably shouldn't be doing the shipping for anyone. The other guy just let her struggle and the manager was out back having a smoke so all 3 didn't even make 1 that could actually do anything. I will NEVER be back.

I used to have great experience with this UPS store. Today they wanted to charge me $2 to put 6…read moreinches worth of tape on a box. So I will be moving my business to a different UPS franchise.

This is my preferred Amazon returns spot because a) there's never anyone in here, likely because…read moreit's far back in the plaza and b) the employees are always super fast and helpful. I can park my car, walk in, return my item and be back in my car in like 90 seconds.

They assessed my issue extremely quickly and let me know my options, which were limited. I…read moreunderstood my grave situation and asked how much their diagnosis would cost me. He told me there was no charge. I appreciated the speed of their work and their overall professionalism.

Dan is incredible. After my motherboard failure on my laptop, dan took out my drive, coverted it to…read morea modern format and transferred it to a new laptop. I didn't lose my data or my apps he saved me so much money and time I can't recommend him enough. The speakers weren't working right and Dan ordered them and installed them at his cost to make things right. I can't recommend Dan enough. I'm coming back!

You would be at a loss if you go anywhere else ! Class Act…read moreall the way ! Promised my production to be complete within a week, had it in my hands in 24 hours !! Amazing

I didn't get to work with them this time but appreciate their prompt response in assisting me with…read moremy business printing needs!

Great place to do business. Mark is so helpful and does great work!!…read more Pricing and work is top notch.

Mark is fantastic. Always works well with our printing and the pricing is great. He's a great…read moredesigner as well! I highly recommend

Steve was so professional and he personally delivered Obituaries for my Father's funeral…read more Discount Printing came through when other larger print shops couldn't. I really appreciate Discount Printin!

Steve and the company created both obituaries for my grandparents who passed away 13 days apart…read more We've never had to get obituaries printed before, and we had a tight turnaround, but Steve was very understanding, flexible, and produced great programs for their funerals. I was impressed by how easy the form was to fill out online (to let him know exactly what we were looking for). He was willing to meet me at Starbucks to pickup the order and then the second time around, he surprised us and delivered the obituaries straight to our door. This is a great business and I would rather order from a small business that leads with compassion and care than a large company any day. Thank you Steve and Discount Printing for making a hard and dark time a bit easier to navigate.

Took a bunch of 20+ year-old film to get developed, and the process was easy!…read more Employees were very friendly, despite me bringing a shoebox full of old film of a few different types, and disposable cameras.

Needed to get some film developed and decided to stop in here. I am so glad I did! The service was…read moregreat and the turnaround time was surprisingly fast. It's a wonderful little gem for film lovers - highly recommended!