Excellent service and quality! Worked with them via email from overseas in the U.S. to print…read moresigns for our conference in Berlin. Very responsive, competitive pricing, and the final product was exactly what we ordered. If you're in need of printing or reproduction services in Berlin, this is the team to work with!

Everything I needed and more. Had pages to print out from a memory stick as well as copies to make…read moreand the way they have it set up, doing both was very easy and convenient to do by myself. When I had a problem they came and helped me and were very nice. Will come back!!

Since living in Germany, I have not had a printer (also for probably the first time in my life)…read more Considering I am no longer writing epic university papers, this is no problem. But now and again I do need to print things. My natural inclination is to love Copy Time because it is open super late and on weekends, and located not too far from my place. But there are some low points. For example, the computers never have my font and when opening Word documents, they always mess up the formatting. That said, I have to always remember to convert things to PDF format so they print off the way I want them to. The prices are also kind of annoying: 50 cents for the first page and 10 cents for every page thereafter. And I get that, but I think if you are printing out a lot of pages, they should only be 10 cents, and the first page 50 if you are only printing one page. But that's just me, and I am silly, and ultimately, it's not super expensive. I have seen both more expensive and cheaper printing places in the city, so beggars can't be choosers. Also, there are a lot of other basic services here, many of which I will probably never have to use. But there is faxing, and copying, and more. And even though you have to ask to find out where the heck your papers are printing to, I like the work space area in front to organize and staple things and such. All in all, pros and cons. Overall though, when I need it, Copy Time gets the job done.

My girlfriend printed her master thesis there. What normally is a hectic and certainly not fun task…read morebecame a nice and relaxed experience cause the store staff is very friendly, experienced and helpful. Clearly recommend the place - not at last cause the price for 4 printed and hardcover thesis was top with just 44 Euros.

The Alarm Copy store located in Neukölln is not only extremely overpriced, but also provides very…read morepoor customer service. The staff seem unprepared, perform their tasks poorly, and are quite rude to customers. I experienced this on two visits and witnessed the same treatment toward other customers. I do not recommend this place and will never return. Rating: 0. Der Laden Alarm Copy in Neukölln ist nicht nur überteuert, sondern bietet auch einen sehr schlechten Kundenservice. Die Mitarbeiter wirken unvorbereitet, führen ihre Aufgaben schlecht aus und sind zudem ziemlich unhöflich zu den Kunden. Ich habe dies bei zwei Besuchen selbst erlebt und auch bei anderen Kunden beobachtet. Ich kann den Laden nicht empfehlen und werde nicht wiederkommen. Bewertung: 0.

This place is severely overpriced compared to other print shops in the area (or the whole city for…read morethat matter). I just paid 2,50€ for one single 300g A3 print (which I ended up throwing out because the colors were printed incorrectly). The service is very lacking; it's supposed to be self-service, which is fine, except the printing software does not allow you to change very basic settings yourself, such as setting the correct color profile. This basically means that if you print images or graphics with color, it will very likely come out looking wrong. You cannot change these settings yourself, but if you ask, the staff will still just say that they cannot help. I'm not sure they even know of these things. And it really ticks me off that if you print, say, 50 pages, and you have a few test prints that comes out wrong (because of the above reasons) you still pay the full, overpriced amount for every single page. Any reasonable store would have some sort of good-will discount in those cases. Would not recommend this place at all.

Before Christmas I needed to find a copy place in Neukölln. Not a hard thing to do seeing as you…read morecan walk down the street and pop into any copy shop, but I my German's not so good, and I needed to print something on heavier paper (Adventure Time ornaments, specifically). The shop is literally right outside of the U Karl-Marx-Straße station, and is tucked away in a little courtyard. Everyone there was very helpful, and made sure of exactly what I wanted before they printed everything. For the huge amount of copies I wanted, and for a slightly thicker, higher quality paper, it was absolutely reasonable. While staying in Friedenau with a friend I actually almost hopped on a train to go back to Kopiefrosch!

good service, english speaking, affordable printing pricing.read more

I needed several documents scanned, saved to a flash drive and expected some hassle figuring out…read morethe scanner/printer first. This can be frustrating when you have not worked with a certain type of scanner before. No problem though, the young man working there did all this for me in 2 minutes flat. Thank you.

The staff are rude, and it took a long time to get help. One worker, in particular, was impolite,…read morelacked basic manners, and behaved in a bullying manner.

I hate this place. Everytime I go in they are complete meanies, and yes I speak perfect German…read more Don't go in here if you don't have everything completely set up and ready to go, you will have to pay each time you go in, and don't expect any help with anything. There is one girl that is nice enough but the guy who seems to be in charge always makes me feel like I am a pain in his ass. Computers seem to be set up to make it more difficult to do what you need to do. Not usually such a negative person, but this place has never failed to make me dislike human beings so much, I would recommend finding another place where you can at least be treated like a human being.

Really took the time to help me out. Fantastic service,…read morehighly recommended.

Really good service and cheap price. I had not time to pick up my order, so they did bring my order…read moreto the hotel in a very short notice.

Awful customer service. 2 people working literally talking to each before I came in. I asked for a…read moresimple task to be printed which I have done many times at this shop. But for some reason the file I gave them this time would require me to go home and do more to it because they're too lazy to do it. I work in printing for over 10 years so I know the difficultly of the task and this would have taken them less than 5 minutes to complete. I won't be coming back to this as my local print shop anymore. And I won't be advising friends to use this shop anymore. I needed this printing doing today and now because for some reason I have to change the way I give them a file, I won't be able to get the product I need. No wonder the printing industry is dying, with attitudes like that.

I only had a simple one-off job to be printed in color and laminated, it was quick and easy, and…read morethey were helpful :)