We went to Print Mall for our wedding invitations with the hope of saving some money. We did not save money in the end and experienced a great deal of tsuris and delays to our invitations going out.
Print Mall made numerous mistakes with our invitations and even had the audacity to charge us to redo our invitation. As we did not have time to go elsewhere, we were forced to pay.
They are completely disorganized and keep all records in manila folders scattered around the store. With such an antiquated system, it's no wonder things get lost, which caused delays.
Some semblance of customer service would have gone a long way, but that's non-existent at Print Mall.
Perhaps they'd be ok if you're having a very straight forward invitation, printing a large number and live very close by, but otherwise save yourself the headache and stay far far away! read more