Still dealing with this sham dental insurance. I went to the dentist for a follow up exam and cleaning, and since its after my deep cleaning, its still considered a periodontal exam instead of a maintenance cleaning, which means I have to pay 100% out of pocket with insurance not covering it, and my dental insurance has not covered anything. Its super great to pay for dental insurance that won't cover anything. Complete and utter BS. I again do not recommend and hope that they go out of business for screwing people out of payment for procedures that they claim they cover. read more

Great Job by Mrs. Ann in the Roth IRA or IRA or financial group - she is quick, sharp, ability to go out of the way to suggest or guide people also... she used to pick the calls early in the mornings - now today - she went out of the way to tell quickly even though it was real late - tiring - it is not easy for people to keep working, talking on the phone, helping all the time.. Great, Outstanding- she is a Great Asset to the Principal Financial group - even though my Yelp notifications are not working -i should not forget to inform or put the real truth, honesty , integrity and ethics- she is highly ethical, honest, good person - very caring, highly talks to the point, objective- very less unnecessary way of doing things - This kind of good work should not go unnoticed, even though she states, there is no worries or replying or so - Please ensure to pass on if there is any other place in the world- Happy to put across anywhere in the world for the goodness even though i am yet to pay off Student loans and keep only selling... nice of them to verify, validity and integrity to ensure all are correct. read more

Worst experience I've ever had in 24 yrs of retirement investing. They boldly lie to you, do exactly the opposite of what they tell you in correspondence and then tell you that they are busy when you call to resolve the issue. Literally cashed out my retirement fund in a huge bear market without my permission after telling me they would put the money in an insured IRA. To boot, I get hit for 20% Cap Gains Tax on the full amount so over 40% of my retirement account is gone at the hands of these fools. I checked with a close friend in the banking industry and found that they are known primarily for their...wait for it...incompetence. Recommend avoiding at all costs as they're clearly in business solely to collect fees from your account. read more

Maybe the worst banking experience I've ever had. Near impossible to get a human being on the phone, a website that works.... sometimes. Very difficult to check your account. Great reluctance to give you your money when requested. I was told 5-7 days for a direct electronic transfer. Uhhh, it's a matter of hitting a keystroke, no? Now I'm told that 'because this is tax season and they are busy it will actually take 11 days for this transaction. Dreadful service. read more

My previous employer used Principal Bank for our 401K plan. On May 31, 2016 I terminated my employment with that company due relocating out of the area. Since I only had a small amount in my 401K (less than $1,000) I decided that I wanted to just cash out. During the first part on June I received a letter from Principal Bank with the following information: "Automatic Distribution Option: cash less applicable taxes and penalties / Account Transfer Date: August 5, 2016 / If the automatic distribution option is right for you, no action is needed." Based on the letter, I took no action, just waited patiently to receive my check. August 15th rolls around and I still had not received my check, so I call to inquire about it. However, it seems that they rolled my money into a Safe Harbor IRA account. I called them and went through the necessary steps to receive my money. After receiving my check, I noticed that my account activity reflected a $25.00 IRA Establishment Fee. I called Principal Bank thinking, okay money was moved incorrectly on their part, they will reimburse me the money that was taken without my approval or knowledge. After speaking with THREE different individuals (including a supervisor) I was informed that an additional deposit was made since the July letter (putting my balance at $1,026), and since my balance went above $1,000 it is automatically rolled into an IRA account after 60 days of no activity, and since I did not go online to change the automatic distribution option it was rolled over. They also informed me that unfortunately they are not able to reimburse me my $25.00 fee. Not one time during this period was I ever contacted to make me aware that this was going to take place. I was not aware that it was rolled over until a week after it occurred, after I initiated contact. My point of this lengthy story....if you choose to use this company, don't just blindly accept what they send you in writing. If you find yourself in a similar situation, check your account frequently to make sure everything is going according to how you prefer. I'm not sure what else I can do. I feel like I was just robbed (granted a small amount) by this company. read more