I brought my vehicle in for an A16 service based on the maintenance code displayed by my car. I was…read moreprovided an estimate before the appointment and the day of appointment I paid approximately $633 for the service. I later learned the services performed appear to have corresponded to an A76 service, not the A16 service my vehicle displayed and I specifically requested. At no point did anyone call me to explain that they were changing the recommended services or why a brake fluid service was being performed instead of a tire rotation. Even more frustrating, my receipt still reflected the A16 service I originally requested, making it difficult to realize there was a discrepancy until I reviewed the itemized work afterward. When I brought my concerns about the brake flush instead of the tire rotation to their attention, I was told the issue was my "confusion" and that I should have questioned the estimate sooner. Clear communication about what service is being performed-and why it differs from the service requested should be the responsibility of the repair facility, not something the customer is expected to discover after the fact. Based on my experience, I would not recommend this shop unless you are already certain exactly what your vehicle needs, understand the services being recommended, and are familiar with the typical labor times associated with the work. I expect a repair facility to provide that expertise and communicate it clearly to customers. Unfortunately, that was not my experience. Separately

I have a 2018 Porsche Macan GTS that for years I was getting serviced at the Porsche dealership…read more(which was terrible) until I found Princeton Auto Sports. Brian, George and Frank are able to articulate the problem simply and clearly and they are experts at their craft, confident in their work and have great problem solving abilities. I won't trust anyone else with my car

I've been taking my cars to Mavis for a long time, and they have always provided excellent service…read more The team is professional, honest, and always gets me in promptly, even when I don't have an appointment, they do their best to fit me into the schedule. What I appreciate most is that I never feel pressured into unnecessary repairs. They explain what my car actually needs, make thoughtful recommendations, and let me decide without any sales pressure. It's refreshing to find a shop you can truly trust. I highly recommend Mavis to anyone looking for reliable, honest, and friendly automotive service!

Clint and his team, including Mathias, have always been helpful and responsive. Clint recently…read morehelped me get a very good deal on new tires.

Honestly I don't doubt the other reviews, but I will say I had a very good experience here…read more I bought tires off TireAgent.com and I guess they're subcontracting to Mr. Tire since they were basically the only option you could choose to have tires installed. So whatever, fine, I choose this location but then there was no like backend notice to them so they didn't even know what was happening? Luckily I called in to make an appointment and to tell them I have tires being shipped there. The guy told me to get there by 9am and I say okay. The tires arrive, I get there on my appointment day at 9:05am and the manager (a woman) says ah well, it'll probably be ready late afternoon since we told you to get here at 9am and now there's a bunch of people ahead of you. Okay I didn't know 5 minutes would make that much of a difference but whatever. I Lyft home and wait. I get a call around 2:30pm saying they were starting and needed my wheel locks. I had forgotten about this otherwise I would've taken them out myself (my trunk is busted) but the guy who called was friendly and was totally down to root around in my trunk to get it for me, so I appreciated that and he didn't give me any guff about it but he did say that means they might have to keep it over night. Hm. Not great but I also didn't have anywhere to be the next day so it was fine. I get a call 30 mins before they close and he said okay well we got it done already, you can come get it. I said I can't come now so I'll get it tomorrow. They did kinda "upsell" me on an alignment, which wasn't great? I totally thought that would be basically a basic task that was included in a tire installation but I guess not. But I saved a lot buying from TireAgent so I was like eh why the hell not I guess. Anyway, the car has been running fine for the past few days, which is nice. (I had a terrible rotor installation experience from another shop, apparently the bolts had actually fallen off so my car was making very scary screeching sounds, so I'm kind of on high alert). Will update if anything falls apart, but as of now, I'd recommend this place for tire installation.

Easy to make an appointment only a day in advance. Quick and friendly service. Didn't try to upsell…read moreme. Was a very good experience, I will definitely have them do work for me again.

I've been a customer (2017) and I haven't had any absurd issues with this place. I purchased my car…read morehere and have come back for 4 oil changes and services at this point. Prices are typical for a manfacturer service place, but a bit steep vs your local car servicer (e.g. brake fluid flush ~160, transmission fluid replacement ~140, rear differential fluid change ~110, as of July 22, 2020). If you're looking for cheaper, go somewhere else. I like the assurance of using my home car dealership however. Pre-COVID, there was always a nice indoor waiting room with tables and outlets, bagels available for breakfast and some snacks after lunch, a coffee machine, plenty of seating and a nice service staff. At the end of the oil change, they throw in a free car wash for next door. Post-COVID, the differences are that the waiting room has been brought outside (outdoor tables) with a few indoor ones scattered at least 6 ft apart, there's a mask requirement, and there's no more snacks and free car washes. Not sure if theyre still doing the promo, but when I purchasesd my car, I received a lifetime of free oil changes. Its definetely been a nice bonus. My main qualm is that oil changes are first come first serve and theyre closed on Sunday. It stinks when I can't get off work early enough and am left to the cramming it in on one weekend day. They do have extended hours on Tues and Thurs, so it does help. If you absolutely don't want to deal with walk in oil changes, they let you schedule services online and I'm sure I'm sure you can tack on an oil change while youre there.

I purchased my Accord new from Honda of Princeton (HOP) and had it serviced there for years, but…read morefrom here out I will go to a private mechanic. In my last two service visits to HOP, I noticed the "service reps" were quoting absurdly high prices with no parts and labor details, and when I asked a question it took forever to get a response. I didn't think that every interaction had to be a negotiation with these folks. It is now just as stressful to get your car fixed at this dealer as it is to buy a car. I suppose the surrounding community is willing to pay their prices without question. I didn

The new owners are great. I went in today for the first time since the garage changed ownership,…read moreand was prepared for a bill in the $300 range or more if it needed something like brakes or exhaust. It came out less than $100. (I supplied the oil and filter.) The owner then offered to repair a pushed-in front bumper for $150, which he did -- very well and the same day. Richie and Diane were great, so I was a bit reluctant about going in, but I'm not doubting any more.

After 25 years or servicing my wife's beloved Volvo 2006 V70 wagon, Ritchie and Diane have earned…read moreour complete trust and we highly recommend them. The Volvo is still being driven daily :-) John and Karen Kendall Park NJ

Great service and prices. Very friendly and attentive. Had my oil changed and they did not try and…read moreupsell at all

Went in for a check up was told everything fine and charged $200 total and left with just air…read morefilters changed Next week I went to Mercedes who ran tests and were able to tell me a different more accurate story. I guess this shops fine if you just need to change your tires

A thoroughly professional body shop that doesn't leave you bent out of shape. A minor fender bender…read morewas diagnosed and estimated with care and precision at a price that was half of the local Toyota dealer who must have thought they were restoring a Rembrandt. The job was done two days early at the agreed upon price with my freshly cleaned vehicle looking as renewed as a plastic surgery obsessed socialite (actually much better with less miles.) Thanks guys. Very highly recommended.

(0 STARS) I WILL NEVER GO BACK OR RECCOMMEND ANYONE GO HERE…read more* Update 29May2026 Refused to take any responsibility for repainting my car without consent and not following the pre-agreed upon plan. Remained silent on the additional damage to my steering wheel. Filing a complaint with the BBB as well as contacting NJM Ins to have a complaint in their file to not recommend customers take their cars there *Update- 28May2026 Called 4-5 hours after dropping off car. Daisy answers and I ask to speak to Tyler. She replies back rudely "Is he expecting your call?", comes back and says he is away from his desk, can she take a message. I said, "It's ok, I will stop by the shop, I am local." Prior to arriving I received a VM from Chelsea stating they needed to repaint the hood and they are doing that now, car would be done tomorrow. I arrived to find my car parked outside ALREADY repainted. As I was standing there looking at my car Chelsea walks out and said "The paint is fresh". I walked into the office and asked for Tyler, Chelsea stated he was out sick. After being lied to that her was away from his desk I asked for the person in charge and spoke to John the regional manager. I asked him how the hood removed, stripped down to the metal, primed, and painted in 4 hours? I stated, I had an agreement with Tyler if the hood could not be fixed without painting it the following would occur: Tyler would let me know within an hour or so if the hood needed to be repainted. The paint thickness would be measured prior to sanding the hood down to the metal, and after priming, base coat, and clear coat. I would see the measurements and take pics The hood would be removed from my car as to not risk any other damage to my car or overspray In addition, the damage to my steering wheel was made worse in other areas when they tried to buff the leather with something abrasive. Went back to the body shop and spoke to Tyler highlighting the unacceptable things they did and to resolve the situation they need to replace the current hood with a new factory original VW hood and steering wheel, paint the hood off the car and call me when it's ready to swap out. Tyler stated he would need to speak to John. I also asked him to escalate this to the operations manager Scott. This is completely UNNACCEPTABLE!!! Funny side note - someone from Branning Collision looked at my LinkedIn profile this afternoon. If I could give them 0 stars I would. My car needed minor work (new hood, repaint bumper, replace parking sensor and emblem). I picked up my car to find out they took my freshly painted car to the car wash in the middle of winter when roads were covered in salt and road grime. The person there told me I should have told them not to take my car to the car wash, like that is something I should have known, and asked me sarcastically how they were supposed to wash it. After traveling out of the country for a month, I returned back and drove my car to find out the leather on the steering wheel had been scratched, there was swirl marks on the hood (I wonder why.......Car Wash), there was a speck of debris on the hood painted over, as well as a big drip of overspray on the hood. When I went back to the shop the guy told me I can't come back there and blame them for scratching my steering wheel, and swirl marks can come from towels used after washing your car.....that's why he never buys black cars. They also mentioned they didn't work on the interior of my car and couldn't have scratched the steering wheel......like they didn't have to drive my car in and out of the shop as well as drive it to the car wash!!!! They said they would try and clean the leather scratches or buff them out. How are scratches in leather cleaned or buffed to return it to not being scratched?? I would not recommend this shop to anyone, in fact, I would recommend go out of your way to go to another body shop if need be. My car is back there to fix the terrible paint job on the hood. In addition they charged me for the factory stickers that are placed on the inside of the hood, and never got them. Terrible customer service, professionalism, and work!!!!

Everything customer service, sales and service departnent…read more were excelkent. The range rover itself is excellent . I like everything about them. Recomending range rover to the public. If you looking for a lifetime car range rover is your xar. It is good on snow, climbing moutains, pot holes , winding roads, windy and cold weathers. I drove 2 and 1/2 days from Kesyville California to Trenton New Jersey in my Range Rover Sports with no issues. Smooth ride.

Just left the dealership after dropping my car off for regular service....the service manager…read moreindicated that the location would no longer be a Jaguar dealership (exclusively Land Rover) as of Feb 13, 2023. I hadn't heard this anywhere else, but significant news if true.