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    Princess Limousine

    3.5 (14 reviews)
    Closed 8:30 am - 5:00 pm

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    Response time

    50 minutes

    Response rate

    100%

    Services - Princess Limousine

    Limos

    Party bus rentals

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    3 years ago

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    4 years ago

    Rented a party bus for a 30th birthday party and it was a blast. Would definitely recommend.

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    7 years ago

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    5 years ago

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    5 years ago

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    7 years ago

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    7 years ago

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    7 years ago

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    8 years ago

    Had a truly enjoyable time for my sons birthday party. Limo was extremely nice and driver was superb. Highly recommend.

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    10 years ago

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    Richard O.

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    10 years ago

    Just an AWFUL experience!!! Rented this bus for a prom and I am warning parents DO NOT use his company!

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    Richard O.

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    12 years ago

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    9 years ago

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    Salon Salon Limousine

    Salon Salon Limousine

    (8 reviews)

    DO NOT I REPEAT DO NOT WASTE YOUR TIME IN THIS PIECE OF CRAP OF A COMPANY. We requested a quote and…read morefrom the very beginning they were rude and disgustingly disrespectful ! They hung up the phone because we told them we are shopping around for quotes and if the price includes the mileage / gratuity and also what are the amenities and he got furious and told us he didn't want our service if we already have other quote. Just don't I can't even imagine how it would of been if we actually went with their service.

    This business is one of the least ethical I have ever dealt with. I would give them zero stars if…read morethat was an option. We reserved a party bus for my daughter's birthday (we chose it online with the help of the owner) and paid $100 to reserve it well in advance of the actual date. We called three days before the event to confirm that the bus would be coming and the person who answered the phone noted that we called to confirm. The party bus was supposed to arrive at 5:30 PM on a Saturday night. At 4:45 PM, the driver of the bus called us to say that "there was a problem with the bus and they would not be able to show up." 45 minutes before the event - are you kidding me? So then the owner calls us and tells us that the party bus "had a window that was shattered by a 'shot' and that it wasn't safe to drive the bus." And, there was nothing else they could send and too bad for us. No "I'm sorry" and no attempts to make amends for this. When I asked to see the damage sent to me via text, I was told that they weren't going to send it to me. (They later sent a ridiculous image of a home window that didn't even look broken). Clearly they found someone else willing to pay more for the bus than we agreed to. Luckily, we found an ethical limo service which could come at the last minute. STAY AWAY FROM THIS COMPANY, THEY CANNOT BE TRUSTED!

    Airport Express Direct

    Airport Express Direct

    (5 reviews)

    Well, my last post on Facebook .. dated August 15th . . was a post after years of multiple uses of…read moreAirport Express Direct with terrific service . . .UNTIL . . .this past Monday, October 31st. I had scheduled a pick-up for 11:00am for transportation to Logan Airport . . for a business trip. By 11:05am with no one having shown up, I called all three phone numbers for the business . .one of which is Mike's cell number . . to no avail. By 11:10am, I had to load up my car and drive myself to the airport! What annoys me most is that I had spoken with Mike the prior Wednesday, October 26th, to confirm my transportation, and he said everything was all set. Mike finally did call my cell phone just prior to my boarding my flight at about 2:00pm to ask if I had made it to the airport. He said he was "looking into what happened" and would get back to me . . which, as of today, November 6th, he still has not. This is EXTREMELY disappointing. Over the years, I have been a loyal customer having used this business exclusively for both personal and professional travel , and have recommended Airport Express Direct to many friends and family members. What a horrible way to leave a customer . . just shameful! I obviously shall NEVER again utilize or recommend Airport Express Direct. If you were truly a stand-up business, you would have called me back . . . let me know what really occurred. . . how you dropped the ball and offered an apology . . . perhaps even offered complimentary transportation for my next trip. Yours is just another business, like so many others, where customer service, dependability, and accountability are a thing of the past . . . Sigh! Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees.

    One job. You had one job to do. Left me stranded at 4am…read moretrying to get to the airport. Confirmed by phone and email prior. Thanks a lot, dick.

    A Formal Limousine

    A Formal Limousine

    (5 reviews)

    I had a hard time finding a limo to do a one way transfer for a wedding; we needed a limo to bring…read morethe guys to the venue and then the girls. Most companies won't do a transfer for a wedding and we had no need for four hours of limo service since the ceremony and reception were in the same location. A Formal offered three hours of service (the shortest window I could find) and at a reasonable rate. Tom (the owner/driver) was easy to book with over the phone, quick to respond to emails and provided a smooth ride in a beautiful Lincoln crossover limo. However, his customer service skills left much to be desired. He came across as aggravated the last few times we spoke on the phone and actually had me in tears after one call (the services were already paid for at this point). His attitude during my drop off at the venue was terrible and this was during the point of the day when I was the most nervous. The car doesn't have an interior light or mirror (I guess I was supposed to know this) so if you need to do any makeup touch ups, you have to rely on a bridesmaid to hold her phone flashlight and use your front facing phone camera.

    I called around to check availability for senior prom for my daughter. I found A-Formal on the…read moreGoogle search engine and it had a couple reviews of happy customers. I had seen their limos around previously. Upon calling I spoke to Tom who was friendly and accommodating. His original phone call quoted me and I hung up with all the info I needed to check with parents and get a deposit. When I called back a few minor details had changed, and as expected so did the cost (we added 2 people and half an hour). I gave a deposit and was told cash could be paid on the night of the prom. We had rented the town car for 9 people. Prices were competitive and reasonable. Upon arriving at our meeting spot a few parents had already said our driver was waiting asking for me. I was greeted with professionalism and courtesy and provided both my contract and receipts for both transactions. The contract was simple and easy to understand and the driver was excellent. He texted me when the kids arrived at the venue and when they were back for the night safely at after prom. This was huge to me considering the car was full of mostly minors. I was very happy to know all the kids arrived safely. Bonus: because the had a bigger car availabe (a Thursday night) the kids were excited to see the SUV pull up. I believe this seats 16 (sorry if I'm wrong) and the kids were super excited for the "upgrade" and the nicer car and more room. Parents were a bit jealous, too!! Excellent service, great communication, kids loved the driver and everyone had fun. We will be using them again.

    Princess Limousine - limos - Updated May 2026

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