One of the most professionally run medical offices I've ever been to, staffed with the nicest people, who not only know how to do their jobs well, but continually offer up smiles and kindness. Dr. Chung was also top notch. Professional and knowledgeable, he also possesses a great personality. I never felt rushed and he answered all of my questions thoroughly, and really put me at ease. Just a well run organization from top to bottom. read more

My primary care physician referred me here for a potential issue. My appointment was with Dr. Andrew Chung. He seems very interested in you as the patient. His explanations were clear and easy to understand - and he was patient in answering my questions and discussing things. Definitely recommended! read more

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I was referred to Dr. Chung by my surgeon for a non-routine vasectomy--because of previous surgeries he had to perform the procedure at the surgery center and put me under. From the initial consult to the surgery itself, Dr. Chung was awesome, as was everyone else involved, including office staff at his office and the surgery center, and the amazing nurses and anesthesiologist at the center. I was very nervous going into this, and they all really put me at ease. Dr. Chung explained everything clearly to me from the start, and he has a great sense of humor and bedside manner, and, most importantly, he did an excellent job on the surgery itself. Highly recommend him and his practice! read more

I have been seeing Dr. Sajadi, and now Dr. Chung for the last 10 years. They are great Dr's who will take care of you from start to finish. I will say the previous reviews by other people mention the office staff. THEY HAVE BEEN REPLACED. The people they have now are awesome and their newer location is 100X nicer. Here is what separates them from the rest. ALL THE DR's that work here HAVE ALL HAD KIDNEY STONES. So when you go see them for this, THEY TRULY UNDERSTAND HOW BRUTAL IT IS. read more

I was referred here after my doctor found a mass on my kidney. The office staff got me in ASAP and were very helpful. Upon review of more imaging Dr. Guleria felt I needed to be referred to a bigger hospital and again the staff was helpful and accommodating for me. I was treated with respect and concern throughout the process and would recommend this practice. read more

Office staff is horrible. I was running about 15 minutes late for my appointment and called ahead to let them know and was told I would need to reschedule. I drove over an hour to make it to my appointment and they had zero sympathy or understanding and refused to see me. They just kept telling me I would need to reschedule. I took my business elsewhere. This office sucks! read more

I see PW Urology once a year but my insurance insists on prescriptions being renewed every six months, so once a year between appointments my pharmacy needs to send in a request to PW Urology for a prescription renewal authorization. Almost always I have to call PW Urology and alert them that my pharmacy has requested a refill and ask them to please renew it. The delay is because the request is usually sitting in someone's inbox for days without being paid attention to. My pharmacy submitted a request Monday morning, and in an attempt to avoid the usual delay, I called and left a voicemail for a nurse at PW Urology to please attend to the prescription refill request so there was not the typical delay. This morning (Wednesday) I contacted my pharmacy and they said they still had not received the refill prescription from PW Urology. I called PW Urology and spoke to Dana and asked why nothing had been done as of yet. She was extremely rude to me and in a very negative tone of voice said they were going through a merger, my doctor was one of just a couple left, and they were extremely busy. I said that perhaps prescriptions that their patients' health and well being were dependent on should be prioritized. She then hung up on me. I called back and got her voice mail and said I would appreciate a call back to confirm my prescription refill was authorized and I would also appreciate an apology for hanging up on me. She never got back to me. While my experience over the last 10+ years has been good with the doctors at PW Urology, my experience with the staff has been very negative. read more

I've been a patient here for over two years, I was previously seeing Dr.Moreno before she left the practice. Since her leaving I haven't been able to get the appropriate level of care that I need. I was sent here by my OBGYN and primary care physician for frequent UTI's Dr.Moreno was extremely helpful and seemed to get it under control since she's left it's been the struggle to even get care at the office. I call when I'm experiencing issues and then get told there's no openings for weeks and sometimes months. When I explain that I'm having symptoms of a UTI that cannot go unseen or more serious issues can occur I simply get told to go back to my primary care, urgent care, or OBGYN. They're the ones that sent me, so it's extremely unhelpful. Being seen at so many different facilities has made the problem impossible to pinpoint. Yet they just don't care. Wouldn't recommend unless you want to wait for your symptoms to go into sepsis or further infection. read more

Where to start.... 1) They moved locations in between my consultation and my surgery without notifying me.... I found out as my wife dropped me off and saw a note on the door. I had to run to catch her before she drove away 2) When i arrived at the new location, I found out that they were not prepared for the surgery and forgot to call me to cancel... the operating room didn't even have a door yet. 3) The operation went well, I was very happy with Dr. Ali Sajadi 4) I had to submit samples to confirm the sugary success. The support staff "lost" one of the samples (maybe I have kids somewhere...) 5) Two months after being told that the sugary was a success, I received a mysterious voice message that I needed to submit another sample. 6) Reaching someone by phone is nearly impossible and they are inconsistent on returning calls. 7) I asked to speak with Dr. Sajadi before writing this, but he declined to call me back (my guess is that the support team, didn't get him the message) Overall, Dr. Sajadi is wonderful, but the support staff is SO incompetent, you MUST avoid this business. read more

The most unprofessional medical organization I have ever dealt with. They are habitually late. If you are there for a 3:00PM appointment it means 4:30PM. They cannot get you in on time. The reception staff treat people coming in for service as beggars. read more

My appointment was with Dr. Andrew Chung. On the day of the consultation he went over the whole vasectomy procedure explaining fully. He was very down to earth made you feel comfortable. Did not leave till he had answered all your questions and concerns. I told him I was extremely nervous and he understood and was very compassionate. He also explained he has done over 1200 of these to include himself so he totally understood the nervousness! On the day of the procedure I was prepped and when he walked in I again told him how nervous I was. He talked to me during the entire procedure which helped make things better. He said the worst part was the shot to numb things. It took him about 20-25 from start to finish. He encouraged me to breath slowly through the procedure which was helpful! Once done he allowed me to get dressed and walk out which I was able to do without any problems. Over all I would highly recommend Dr Andrew Chung for any guy getting the procedure done! read more

UNRELIABLE, Good Doctors, Quality Care This office has needed to reschedule around 5 out of 10 of my appointments with them. If you hold a 9 to 5 job and need to take off work to go to appointments this is NOT the office for you. You will become very frustrated with the office staff and appointment changes. I have received good care from the doctor I see. He has been able to diagnose me after failed attempts from 3 other offices. read more

I just wanted to post a note of gratitude for Dr. Chung and Prince William Urology in Gainesville VA. I was there last week for a particularly sensitive issue (at least to me) LOL. Out of pure fear, it took me a long time to get the guts to make the appointment and actually show up. Once there, everyone was super professional. Dr. Chungs nurse was a male and that made things easier. Dr. Chung was great. He was very professional and put me at ease immediately. He listened to my issues and was really thoughtful in his insight and suggestions. He gave me all the time I needed and I was extremely comfortable throughout the visit. I can't say enough good things about my experience with him and PW Urology. read more

To sum it up, the doctors and nurses are good and the staff is lackluster, at least at the front desk. I have a recurring appointment and the people who handle the scheduling never put the reason for the appointment, even though I make a point of telling them how important it is prior to seeing the doctor. I keep going there despite the long drive though because Dr. Chung has a superior bed side manor. read more

Have been dealing with a kidney stone for coming on a week... called for some relief and what I got was a receptionist with an arrogant where-else-you-going attitude who offered me an appointment roughly two weeks away... by THAT time, I'll more than likely have passed it on my own. I told her I'll just look for someone else and got more snarky attitude... "well, the only other doctor is X, and he's booked even further out than we are!" OK... thanks. read more

I chose to go here after a near-death experience overseas with a kidney stone, and needed follow-up care after emergency surgery. At first, it was difficult to get an appointment via the receptionist, but after I was able to explain my situation to Dr. Sajadi, who was standing near by, they got me in almost immediately. Dr. Sajadi was great and was very thorough and really cared about my health. I've had some follow-up tests since then, and everything has been great and I'm back to perfect health. read more

I am a nurse and have attempted to get in touch with the office for two weeks and their phone lines have always been transferred over to the emergency services every time. It was not during lunch or when it was announced they were transferred over. As a new patient I would never see a doctor who I had this much trouble even getting through to the office to set up the first appointment. read more

Was referred by an ER doctor for kidney stones and cyst. Was told the Dr. said to call first thing the next morning to get in to see him. The woman who picked up was so nasty and rude and when I told why I was calling, put me on hold, then came back to tell me...in a very snotty, I told you so tone, he won't see you until he is available...next Tuesday. Never mind lady. Made an appointment with my primary care dr. to get a different referral and she told me her patients, especially women have had issues with this practice. Take your urethra elsewhere folks...this jerks don't deserve your money or time. read more

Not recommended this office. Try find same better service where office staff more responsible. Our appointment has been made long time go. Wait more than one hour at the office and as a result, they say the service is not available right now. No any other available hours or an appointment date wasn't offered. read more