I did not like the salon. They didn't even listen to me and they lied on top of it. They said they…read morehad they said they had had violet purple but they put on réddish purple. Just does what it wants. They could have told me and I could have not used it

I got a beautiful balayage At this salon today. My overall…read moreexperience was good I can't complain. the lady that did my hair color was amazing very attentive, also the lady the cut my hair she was also great. I love how the curls turned out my hair looks gorgeous I'm Absolutely 100% very satisfied with the service.

I went here for the first time after some work colleagues recommended Maria for blonde highlights…read more I brought pictures and stressed the fact I DID NOT want my hair yellow/golden blonde ( I personally do not wear it well and my colleagues have a gorgeous icy/silver that I thought she would be capable of doing on me as well ). I asked for ashy/silver blonde and left with 5 different color blondes in my hair, none of which matched what I asked for as a few pieces were even orange. PRIOR to even making my appointment, I told Maria my hair takes about 3 1/2 hours because I wanted to make sure the time allotted was adequate. My hair was done in two hours ( including cut and blowdry) and she even stated " next time we can go more silver/ashy". Pretty sure she knew the color was off immediately, but I personally can never tell with the salon lighting. That comment alone made me feel uneasy and I had a feeling it was going to be wrong. After looking in several different lightings and realizing how horrible my hair looked, I returned a few days later ( when my work schedule allowed) and Larry did a glaze for me. Unfortunately, but not to his surprise, the glaze did not help because the foil did not lift my hair where it needed to be to create the ashy blonde desired. I have been getting my hair highlighted since I am 13 years old and have had icy/silver before ( my base is also dirty blonde and warm so if done correctly, should be easily achieved by a professional). I called back to come in to get my hair re foiled as it was nowhere near what I asked for, but I think Larry already knew that. I was extremely embarrassed and unhappy with my hair and didn't even want to wear it down for the next several days . When I called back I was told I would need to pay for some of the service as "communication" was off the first time and it was going to be a lot of work. I was very direct and communicated several times that I DID NOT want my hair yellow/gold and provided photos prior to my first service. I am not sure how much clearer I could have possibly been. Communication on my end was NOT off and I felt like Larry was putting the blame on me for Maria's poor performance that day. To ask me to repay for what I already paid for is poor customer service in my opinion. It should have been done right the first time and none of us would have been in this situation, especially me. He saw my hair and knew it was nowhere near what I asked for so to place the blame on me was extremely uncalled for and his frustration was entirely misplaced. It was not my lack of communication that caused this outcome and I was very taken back and offended that it was portrayed in this way. After being totally disgusted by the outcome and then being told I had to pay for repairs, I cancelled that appointment. Not even ONE time did Maria reach out and apologize or try and make it right. It was all put on me to try and figure it out if I WANTED it fixed. You have to be kidding me! This is not how my situation should have been handled and quite honestly the salon should be ashamed of themselves for handling it in this manner. That's bad business. Her statement alone showed she knew the color was off after she blew my hair out, so accountability for her mistake would have been much appreciated. I felt my situation wasn't handled correctly at all as I was very open and honest about what I wanted. If Maria needed clarification, which I find hard to believe, then she should have asked. Although I wasn't charged for my glaze, I did leave a tip on the counter for Larry and the shampoo girl ( sorry I forgot her name) because I felt that was the right thing to do. However, the right thing for them to do for ME would have been to refoil my hair, FREE OF ANY CHARGES, if that's what was needed to achieve the DESIRED OUTCOME. My hair has never taken two hours to complete so I should have known something was wrong then. I believe the photos speak for themself so do with it what you will. The salon is adorable and the cut and blow out were nice, but the color is embarrassing and their approach to make it right was subpar to say the least. How does a stylist not even reach out to an unhappy client?! That alone just blows my mind.

A dear friend has been using this salon for years...i decided to try them. WELL WOW OH WOW is all i…read morecan say. I used Nicole, and she hit it out of the park on my first visit. I will DEFINITELY be recommending and going to my new favorite salon!!

Had my first ever wax today, and Maria was so sweet and calmed my nerves the entire time…read more Her bedside manner was funny, witty and playful, even at the most painful parts of the wax and I was able to relax and get through the whole session with no tears, that's a win for me! Im excited to see Maria in four weeks for the follow up, she was amazing!

et me start by saying - I understand people get sick but the way this salon handled the situation…read morewa completely inappropriate. I have a 9AM appointment for a blow out for a wedding I had that morning. I leave my house at 835 and it takes about 20 mins to get there. (Sunday Morning not many places are open. ) I park my car and begin to walk across the street to the salon at 8:57 AM. My phone rings and it's the salon. When I answer they tell me that the stylist is sick and they can only accommodate me at a later time. A later time COULD have worked if they had given me more than a 3 MINUTE NOTICE that my appt wasn't happening. Again I understand sick happens but if this person was already on their way to the Dr you knew more than 3 mins ahead of time. Ultimately you cannot trust this place if you're making an appt for an occasion.

A very nice salon, clean, friendly,big and does a great business…read more Everyone is friendly, accommodating. It's a well established facility. They even cater to mens hair cuts. Prices are reasonable, owner and staff are lifetime residents here. You will not be disappointed.

Today I received a wash/cut/blowout from Erika. Love the cut, love the shine!…read moreAppointments are always on-time and Erika is fantastic at her craft!

Love this salon! My go to a for a blowout. I love all the stylists and my hair always looks…read moreamazing when i leave!

Had an amazing cut and color service here by Morgan. She was very professional, attentive, and…read moreworked magic on my hair. The salon is very clean and organized, and in a super convenient and trendy location. I am super satisfied with my results and can't wait to return!

Sara & Odete have won my business for life!…read more I came here recently for a root touch-up and bayalage. Making the appointment was easy - I texted with Sara to schedule but you can also schedule online. When I showed up for my appointment I was told Sara's car had broken down therefore she was running very late. Instead of turning me away and telling me to reschedule completely, Odete swept into action and did my roots. We had a tough time finding a color match (since my previous color was done at a different salon) but she went above and beyond to perfectly match and she did! Sara ended up making it into work right before my rinse therefore we decided to reschedule the bayalage. I came back the following week and everyone remembered me by name (even Oksana the nail lady)! Sara meticulously did my bayalage and made sure I was comfortable as I sat for 3 hours to get the perfect highlights put into my hair. Everything turned out perfectly and the blowout was great, as well. I cannot wait to come back here for touch-ups and color going forward.

I hired Sara to do my hair for my wedding day. I went in for a trial, showed her a couple of…read morepictures and nailed it on the first try. A week before my wedding I had a complication with my makeup artist, so I decided the easiest and best thing would be to just have Sara do my makeup since she was going to be there anyway. I saw some pictures of her work, but I wasn't able to fit in a trial with her beforehand. She came on my wedding day and absolutely NAILED my hair and makeup. I showed her a few photos of sample makeup, and she created a unique look for me that I've never seen on anyone and and completed complimented my whole look and personality. I loved my makeup so much I didn't want to take it off at the end of the night! She used airbrush makeup on me(she even airbrushed my arms and bank) and it was all just so flawless! I would absolutely recommend Sara to anyone! She is a dreaming magician with hair and makeup!!!!!

WAIT TIME: There was someone in the chair when I arrived. I waited for about ten minutes before…read moresitting in the wash section. That's pretty good. CLEANLINESS: everything was well-organized and clean. STYLING: Cut with shaved sides and premium color PRICING: $$$$ price list is somewhat a la carte but considering the experience, she is worth every penny. PROFESSIONALISM: The hairstylist is fantastic! She cut my hair with care rather than rushing through it. I had an inspiration photo and color grid and she NAILED it! She provided some color re-education and I was completely satisfied with the results. By the way, I am a natural girl, besides color, no other chemicals are used to treat my hair. The stylist is experienced with natural tresses. Book and Be Happy!

Beautiful Salon!!! Seanna is an amazing stylist!! I've been going to her for over 10 years. Her…read morehaircuts are always on point, and she always gets me out of the salon in a timely fashion! I highly recommend you seeing her for all your styling needs!

The workers and the hair stylist i go to are wonderful, but management doesn't know how to treat…read morelong time customers. As I was entering the parking lot for my ON-TIME appointment, a young woman, Olivia from Rosa Blu called me, stating that the prior customer just arrived and asked that I push back my ON-TIME appointment by 45 minutes. It appears the manager made the young woman do her dirty work. Instead of telling the LATE customer that they had to wait, they made me push my appointment back. I wound up booking an appointment two days later and when I walked in, the manager, while rolling her eyes, in a non convincing manner says, "OH, sorry about the other day" NO REMORSE WHATSOEVER. Didn't even offer to perhaps give me a discount for the haircut. It's just shrug the shoulders and too bad Joe. This type of behavior is what turns customers away. It's not the first time this has happened. The bottom line.... they catered to the more expensive LATE client instead of the ON-TIME standard Men's haircut. The manager needs to take a Customer Service course and also not have her young staff members do her dirty work. A 2 grade is extremely generous. Will I go back..... I truly don't think so, with all do respect to the woman who cuts my hair.

Amazing!! I love my hair, staff were great and so nice and friendly. Christine did my haircut and…read morehighlights. She was amazing. I will definitely be back!!