Joe is my most valuable advisor - I don't make a serious move in business without him.read more

Poli Mortgage Group came highly recommended to us. It was possible they were just talking about…read moreChip, who is the owner. We reached out to remortgage our home (with such good rates right now!) and have barely received a coherent response. The first time we asked for 4 different scenarios (15 year, 30 year, etc) and the email we got only outlined one. The second time we asked for someone else, and he called back with follow up questions, then sent back an email. No grammar, no formatting (something that should be sent in a table is sent in a spaced out in a document that's impossible to read). I work at a IT finance consulting firm. When we send quotes to our clients, it's sent in a formatted excel doc or in a portal that they can access all the information. Our rates weren't as good as the friend who recommended us, which I understand is sometimes the circumstance, but the email's we've received have felt like no one is paying any attention. I want someone who's going to listen to our needs and hit the details right!

Great experience. We did re-finance with Poli group. Initially, we called several loan officers…read morefor the re-finance rates, among which Poli has the best rate at 15 years fixed. So we started the business with them. The closing was extremely fast. It took us only 23 days to close!! I was told that they lock the rate for 25 days, which is probably why the rate is lower as longer locking period would require a higher cost and you have to pay for it, either through closing fee or a higher interest rate. But this locking period is enough for re-fin since their process is very fast. They did say that if for some unfortunate reason the process does not close within 25 days due to their issue, they will extend it for a longer locking period. We did not go through that pain and was able to close with 25 days! Overall, it was a great experience for us. We highly recommend Poli Mortgage Group and will definitely be back again when doing another loan.

So Day one of the merger with FoxFed. Called 3 times today as unable to access accounts. Promised…read morecall backs not returned yet. Unfortunately you do not get second chances for first impressions and this is not a good start moving from FoxFed

I can only speak to their lending department. We worked with Brian mainly in securing our first…read moretime homeowner loan, and everything was smooth. If we had questions or need a preapproval letter they were rapid in either getting back to us or letting us know if it would take an extended period of time. We took over a year to purchase a property and they stayed with us, let us know when information was needed, if they made a mistake they were quick to correct, and overall super friendly. Thanks to everyone on their staff for giving us the chance to pay you back a lot of money in interest lol. I would recommend using them as their rates and staff are well above the standard we saw elsewhere.