I had Dr. Gross do a Rhinoplasty for me to both help my breathing issues as well as straighten my nose. I had a rhinoplasty (different surgeon) previously done. Even before that, I had two septoplastys before that as well. The first rhinoplasty I had wasn't exactly great and left me in a position of unhappiness with my nose never being straightened and also making the tip of my nose bulbous. With Dr. Gross, he was able to completely straighten my nose and remove/fix scar tissue of the tip of my nose. Extremely great patient interaction every time & would recommend him to anyone who's looking for genuine work to be done. I just had Dr. Gross also do a lower eyelid blepharoplasty as well and it couldn't have been smoother. Thanks Doc for the help you've been, hope this helps anyone that comes across this review!! This man is as good as you'd expect (: His staff is all just as good as him & would like to thank them just as much as him!! Any bad reviews of him are likely just unhappy people in general, too many people have internet access lol read more

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Dr. gross botched my nose by over reducing and then degraded me and became aggressive when i asked him for a revision. something like this needs to be done with care and compassion. please do your research on what a professional surgeon is like. my experience was traumatic. i was in fact a patient in 2019. he scooped the bridge and my rounded tip into a crooked pinch. here you can see he took off so much of my nostrils and made them into tight holes with crazy cuts. this is 7 years post op. this was done with complete lack of care read more

Primera Plastic Surgery - Medical Spas Near Me - Lake Mary, Florida

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I went for the dot co2 laser which was $3000, and was convinced I'd have results. The nurse even pointed to spots and xanthelasma under my eyes which would be removed. She assured me 100% they'd be gone. The whole reason I paid that much money. Well after I healed. My face looked exactly the same. I went in for before and after pics and the nurse was "trying" to convince me there was change. There was no change and that was a pathetic and desperate move. She then told me "well you actually need surgery to remove xanthlasma.... Oh ok! Why lie?? I was cheated and lied to. And the doctor proudly parks his Porsche right in front of the doors! Talk about a slap in the face. Do not go there!! read more

Dr. Gross completely botched my rhinoplasty, leaving me with severely collapsed nasal passages and an under-projected nose. Prior to the surgery, I had no significant nose injury--just an extremely minimal deviated septum, which Dr. Gross assured me he would fix. The procedure was primarily cosmetic, yet since the surgery, my ability to smell and taste has drastically diminished. Worst of all, I now have to pull my cheek to the side while sleeping just to breathe properly. Many of my friends have also pointed out that I sound nasally, something I never experienced before. I repeatedly voiced my concerns post-surgery, only to be told time and again that things would improve with time. It's been 3 years, and my breathing has not improved at all. When I scheduled an appointment to discuss a revision, I was shocked to receive a quote of over $7,000 to fix the damage. Worse, during the appointment, Dr. Gross spent an inappropriate amount of time focusing on my mental health, questioning my psychiatrist's credentials as if I were about to undergo surgery immediately. His tone was condescending, and as he left, he suggested I could use my wait time to research the psychiatrist's information. Additionally, he suggested I may be better suited going to see a different doctor. While I understand that any surgery comes with risks, I never expected to end up in this condition--especially after paying more than I would have with other surgeons. I might have been able to overlook Dr. Gross' terrible bedside manner if he had actually performed a successful surgery. I STRONGLY suggest you trust a different surgeon with your body. read more

I contacted Dr. Gross about a revision rhinoplasty. Thirty years ago I had my first rhinoplasty surgery and it was completely botched. The results were a drastic curved nose and no reduction. I had to wait another 15 years, due to finances, to get a revision for the first surgery. I was mainly concerned in getting my nose straightened more than anything else. The second surgery improved the curvature thou it was not straight. Now 20 years later I was on my third rhinoplasty surgery. I came across Primera Surgery through the internet. I had my consultation with Dr. Gross and was impressed. He was straight forward. No sales pitch. He directly delivered what he was and was not capable of providing. He took into consideration my face symmetry while consulting what he recommended. On top of his directness of wanted outcome of the surgery, he did emphasize that there is no guarantee on the results. I feel this is not due to lack of confidence or skill, just no one is perfect. He was also concerned about my mental and physical health for prior and post surgery. Physical reason only natural and mental if the results were not what I was expecting. Now to the end. About three months after surgery I am more than satisfied with the work he performed. After a lifetime of hating my nose I am no longer self conscious. I have the nose that I want and it is fitting for my facial structure/look, not looking fake but natural. I must give a heads up, the worst part for me is the aftercare. About 3 months after surgery you must massage the nose twice a day and nightly put on a "homemade cast". It just becomes tedious. The main reason I chose Primera Surgery is their honesty and only deal with the face. Another deciding factor was that multiple of his staff members had him perform their surgery and he had performed a good amount of revisions. His 30 plus years, of face only plastic surgery, show through his work and results. I would and have recommended family and friends to his office. I cannot praise him and the staff enough. To go with Dr. Gross is his excellent staff. It shows that he seems to treat them well and not take them for granted. From the front office help, the consultant to the nurses and head nurse one could not ask for better care. If someone does ask for better it is humanly unreachable. Please do your research, save time and money. Listen to your inner voice. Don't end up with 3 surgeries to get your wanted results. If that inner voice says this place is not right listen. Dr. Gross may not be for you. He was a perfect fit for me and my situation. Thank you to all at Primera Surgery. My confidence has been boosted. read more

Primera Plastics was a great experience overall. I went in for a rhinoplasty septoplasty consultation, and Dr. Gross took care of me and made me feel very comfortable. During the consultation, we took pictures and he listened to all my concerns and sculpted me the perfect nose. Can't wait for my surgery day! read more

Primera Plastic Surgery - Gift bag - Medical Spas Near Me - Lake Mary, Florida

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This is somewhere you DONT want to do your chin and jaw liposuction. I got mine done about a year ago, went in for a check up saying that I didn't like the results that I still have fat under my chin that hasn't been taken out properly, they said I gained weight I'm like "nope weigh the same". Then they say "we can do kybella" which will be another almost $2,000 mind you the surgery cost me over 10k. On all my check ups I saw only the doctor once. Please save your money I wish I could have done my research a bit more. read more

I paid $3,400 for a CO2 laser treatment. I was told that 75% of my wrinkles would disappear. My face swelled up for about 3 days and turned red. after that, it looked exactly the same as before. EVERY wrinkle was still there. Don't waste your time or money on this. read more

Love this practice and the staff is amazing! Highly recommend to those researching a trustworthy business.

I cannot express just how blessed I am that I chose Dr. Gross and his Amazing staff to perform surgery to correct an extreme case of Rhinophyma. Everyone at Primera has been so Kind and so Professional and Thank You to All of You ! I have received so many compliments on how great it looks and Dr. Gross is the Very Best at what he does ! read more

I searched for the top facial plastic surgeons who specializing in men. I picked Dr. Gross a double board-certified facial plastic and reconstructive surgeon over an office in Boca Raton and Atlanta. I drove 5 hours from Georgia to his office for a consultation, after the computer imaging and Dr.Gross sharing his experience and knowledge; I was confident he could give me the results I wanted. I got a rhinoplasty and chin augmentation on 4/7/23 and I could not be any happier with the results. I always felt like I was in good hands prior to the surgery and after. I was given all the supplies I needed down to the q tips to get me through my first week post op. The recover was not nearly as bad as I expected, the pain was minimum and I was always able to reach a nurse if needed. I am extremely happy with my results and I would do it all over again. Terri is always smiling when you enter the office bring a positive presence . Shalyn helped me every step up to my surgery date ensuring everything was taken care of and answering all my questions in a timely manner. On surgery day, Doug and Sara took care of me. They made me feel comfortable and answered any questions I had. I also spoke with Dr. Gross prior to my surgery and covered what I wanted again. I don't think I could have had a better surgery team including Dr. Gross. I would also like to add I have made several trips back after my surgery and Tami has done great facials and is a pleasure to talk to. I never felt rushed or any procedures pushed on me. Dr. Gross and his staff put their patients first. If I have any future facial surgeries Dr. Gross will be the first surgeon I turn to. read more

Primera Plastic Surgery - 1 month post op - Medical Spas Near Me - Lake Mary, Florida

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Paid $250 up front that is what they want now.(05/03/24) He showed me pictures before and after on the wall.I got a sigh and a rejection of not wanting to do it when I questioned a small change. I guess I insulted his integrity and he said he did not want to do it because I would not be happy with it. He showed me one that didn't take well and was afraid it would happen to me I guess. He mentioned that I have lived with this for 40 years and I should be able to live with what God had gave me. If that's the case why is he there? Then, he brought up my age, I'm thinking he never wanted to do this to begin with but took my $250 up front. I was all for this and he deleted my pictures and said I wasn't a good candidate. If I wasn't he would have told me that right away. I think it's all about the money with this office because I'm hearing I won't get my$250 back from them because they keep it whether they turn you down or not. I wanted it done, he didn't want to commit to the surgery because he was not sure of himself. If he was confident with his work he would have done it but that tells me something to move on. I read his reviews when I got home and I wish I would have seen those before I committed myself to give him all of my medical information and everything. From all the pictures that I've seen and his Facebook, it's the young crowd that he basically works on. read more

I have known Dr. Gross for many years on a professional level and I decided if ever needed a facelift, he was going to be the one I wanted to do it for me. At my first surgery consultation yesterday, I was treated with dignity, kindness, professionalism, and respect. Expectations and costs were made very clear and I left feeling more confident than ever that Dr. Gross is the ONLY one I will trust with my face! His team is wonderful as well. Shalyn has helped with getting through everything I need to successfully complete the surgical process, including pre and post-operative scheduling. If you need facial care or surgery, Dr. Gross is the one to trust. read more

First of all I would like to address what an amazing team Dr Gross has at Primera. I never felt like a "customer" but truly feel the care. A month ago I had rhinoplasty septoplasty and blepharoplasty and I am totally pleased with how well my recovery is going, everything looks great even though it's still in the healing stages. Any questions or concerns were and still are immediately addressed when I call. The staff treats me with dignity, kindness, and care. Dr Gross is a super wonderful person. Easy to talk with about my concerns. He listens attentively and really understands and helps guide me through what he can do to help me. I feel very fortunate to have found Dr Gross because he is extremely good at what he does. His approach to me wasn't just about changing my looks but most importantly my health. He noticed during the consultation that my nosed looked "off" and I knew I had medical problems with my breathing but never realized how bad it really was. Dr Gross gave me the gift of breathing normal for the first time in my life....that is priceless! The cherry on top is my nose is pretty now too . I have one more procedure I will do and I wouldn't go anywhere else. Dr Gross & the Primera team are professional and A+. Highly recommend to everyone. read more

Dr. Gross is a wonderful surgeon and did a great job on my rhinoplasty in February. The office is very clean and all of the nurses and staff members are professional and caring. The spa services that are included with your procedure keep you feeling your best before and during your healing process. I went to several other consultations but I felt best with Dr. Gross! In just two months I personally can already see a huge difference in my nose yet the results are natural enough that no one else has even noticed! read more

Dr. Gross is the best choice if you're wanting a rhinoplasty. I had a terrific experience with the entire staff from start to finish. I'm 1 month post surgery and my nose is exactly what I wanted. Dr. Gross is amazing and I would highly recommend! read more

I'm really disappointed in this place and spent a lot of time searching for a medical spa to perform my procedure. My appointment was for today and unfortunately I woke up very sick, called to reschedule and they told me they needed an additional $50.00 deposit to hold another appointment. I already lost $50.00 today for not being able to attend my appointment due to being I'll. I'm really upset over this as it's unfair to take someone's money when they called to reschedule due to unforeseen circumstances such as sickness. For the safety of everyone I avoided going as not to make anyone sick there and they still took my money. This was a Christmas gift from my husband and I will never give these people my business again. read more

I came here for a Rhinoplasty consult with Dr. Gross last month. This is the first surgeon that I've found to have a hair salon and day spa in the same building. As part of the Rhinoplasty experience the spa and salon services are complimentary; a relief because the procedures here are very expensive. I was given a higher quote compared to the other doctors I've consulted with. I'm scheduled to do a facial and extraction two days before surgery because he wants to operate on a clean face. The day of bandage removal I'll be getting my hair washed. They also scheduled me for a lymphatic cleanse and facial treatment 3 weeks post-op. I honestly feel like I'm getting a five star treatment. They also have a small store where you an buy other anti-aging products for the face. Getting consultations everywhere else, I felt like I was speaking to car salesmen in dreary offices. I would recommend this place and Dr. Gross to family friends and friends if asked. read more

I made an appointment with Primara Plastic Surgery in Lake Mary, Florida. it was within the 24 hour cancellation period when I made the appointment. They charge a $75 consultation fee and so i paid it. I woke up the next day with a low grade fever and didnt feel well so I called before office hours and left a voicemail about my condition and wanting to reschedule. I received a call back that I could reschedule but it didn't matter if I was sick, I had to pay another consultation fee. I said that if they wanted me to come in sick, that I would. Silence. So I said keep the $75 and I will never come to your place of business. She replied, okay ... thank you. Be forewarned. This place is all about money period. They lost a potential customer for a $75 consultation fee. There was no discussion. Nothing. Just kept my money for doing nothing. read more

I went to Primera about 7 weeks for the slimspa. All the staff was very friendly and professional. Melissa assisted me in the slimspa program. I followed the program very closely and have lost 15lbs so far. Ive been on different programs and was about to give up. I was surprise this program actually works. I'm going to keep going til I reach my goal. Well worth the money. read more

Its not common that I leave a positive review but the results from the procedure performed by Dr Gross are simply outstanding and far exceeded my expectations. Initially I had 'buyers remorse', feeling the mark hadnt been met, but as time progressed and the healing phase passed and even into what I would call the settling in phase the optimum results became more and more clear. Today, about 3 years later, and looking at before photos Im simply amazed at how good of a job Dr Gross did. Procedure was a Chin Augmentation. read more

Dr Gross is knowledgeable, approachable, personable, endlessly patient, and incredibly generous with his time. He answers every question, no matter how challenging. I was initially nervous about my blepharoplasty procedure but am beyond ecstatic with the results. If you are considering any procedure, I highly recommend Dr Gross and Primera Plastic Surgery. read more

I spoke with his 'referral' before the procedure and asked a million questions as advised and still ended up with a nose that I can no longer breathe out of. I don't trust this place. read more

I called Primera Plastic surgery on 5/18/22 to schedule a consultation to learn more about their products and services. We set up an apt for the next day. I was informed there would be a 75.00 deposit to hold the apt. The next day when I called to confirm my apt I was informed about the services I was going to be paying for that I never signed up to have. I was then informed if I do not go forward with these services then my deposit is forfeited. read more

Dr. Gross give me honest and professional feedback, as well as realistic expectations. The main concern of mine prior to surgery, was having my nose look natural and Dr. Gross is definitely a true artist with this regard. My Experience was superb on how welcoming and attentive the nurse and surgeon were made me feel very comfortable with my experience. They made me feel I made the right choice choosing them for my procedure and I do not regret one bit with my decision. Everyone I came in contact with at the office were extremely friendly as well. I am forever grateful for my experience here and overall outcome on my procedure. Norma read more

I can't imagine having a better experience than I had at Primera. After wanting a rhinoplasty for basically my whole life, I decided to go for it. Dr. Gross and his staff are amazing. I felt valued and cared for from my very first consult visit. The staff are attentive and Dr. Gross has a very calming presence. I never felt nervous, scared, or second-guessed my decision to do the surgery. The surgery prep and post-surgery care was wonderful - facials, detailed instructions, supplies, etc. And best of all, I am incredibly happy with the results of my surgery. I am only one month post-op, but I can only imagine that it will get even better as time goes on and my healing progresses. Many thanks to Dr. Gross and staff! read more

I am so happy I went to Dr. Gross. He corrected many problems both aesthetic and functional that I had with my nose. He is a true expert that can handle the most difficult cases. Moreover, he has an excellent eye that can create an improved and natural looking nose for your face. Highly recommend, worth every penny. read more

I see Sara in Slim Spa and she is amazing. I wanted to lose 20 pounds and jumpstart the year with a diet before my wedding and this was the best way to do so. She helped change my eating habits and keep what I need in control with my weekly visit. She is always pleasant and she makes you feel comfortable, just like having my own little cheerleader in my corner. Can't wait until my dress fitting! read more

I had my rhinoplasty with Dr. Gross last year and the experience was fantastic. He's a bit pricier than others, but they treat you well. You get a spa experience and the facilities are cozy. Not a cold, sterile environment like a hospital. They also have 24 month 0 interest financing with CareCredit, so I have two years to pay off my nose! read more

I went to Dr. Gross for a bump on the bridge of my nose that I got breaking it as a child from doing gymnastics. I had the bump and a deviated septum but if we're being honest I went for cosmetic purposes, I just wanted my lose to look prettier and not broken. I told him that I not only wanted the bump shaved down, but I wanted a "smaller and cuter button nose". All he did was shave the bump down. I had ALL SORTS of complications and pain after surgery and he just seemed annoyed and treated me like a "problem patient". He didn't care at all that I had about 5 emergency room visits because I couldn't take the pain and kept telling him something was wrong. When I went in for my post op and was balling crying they put a blanket over my head and wheeled me out the back so other patients wouldn't see. (I want to mention that I have a very high pain tolerance so this was more than unusual for me, I've had two breast augmentations and didn't even need pain killers). His bedside manner was terrible, he was rude from the start and never made me feel comfortable. He was even rude to my family. Then I got a letter saying I was being dismissed as a patient and to no longer contact them. Basically he didn't want to deal with me anymore. I wasn't happy with the results and it was the worst pain I've ever experienced in my life. I regret so badly going to him and years later I'm still so upset and traumatized by the whole experience. I hate my nose and hate taking selfies and get so upset that it was $10,000 down the drain. Do yourself a favor and stay away!! read more

My experience at Primera with Dr. Gross, Shalyn, and the other staff was absolutely amazing. I've never had any cosmetic surgery before so naturally I was both nervous and excited. Dr. Gross and his staff made me feel right at home. Dr. Gross made small talk with me before jumping into my concerns about my nose and that made me feel a lot less nervous. He didn't even give me a hard time about being a Gator! When Dr. Gross spoke about my nose he was both detailed and clearly an expert. I have no fear moving forward with my rhinoplasty procedure with him and his team. Thank you for turning my nerves into only excitement! read more

Good experience The staff at Primera is professional and welcoming. Initially, I had a consultation for rhinoplasty, but Dr. Gross was honest and declined performing a procedure he felt was unnecessary. On services from massage to facials, I am very satisfied with the attention I received. Some of the products from Dr. Gross line are a bit costly. but those I purchased are good quality. read more

Not the best. Phi needs more experience. I went to her for a keratosis removal on my face. It grew back in 2 weeks. Also, when I made the appointment which I got the next day...they told me they took insurance and when I went for the appointment, they told me they didn't take insurance and charged me $75 just for the appointment. An additional charge which I had to pay even though my insurance would have covered it for the mole removal. My first appointment was for a total body skin cancer check, and not only did Phi come in the room with a spectator, but a clinical book on what to look for. OK...3 strikes you are out Primera Plastic Surgery. The front desk receptionist was a miserable, unhelpful person that just was happy to snatch your credit card out of your hand and run it through the machine. Women, beware, nice office on the outside, but, just like people, it's what is in the inside that matters. read more

I had rhinoplasty and submental liposuction on November 30th 2016. I had the best experience with Dr. Gross and his staff. Dr. Gross was patient, understanding and knowledgeable. He demonstrated attentiveness to my questions and showed himself to be an expert in his field. I would definitely describe myself as a difficult patient, but you wouldn't have known it by the way Dr. Gross and his staff always handled themselves with great professionalism. While I was very anxious prior to surgery, Dr. Gross and his staff put my mind fully at ease. The results of my surgery exceeded my expectations, and I can say without hesitation that I would recommend Dr. Gross to ANYONE thinking about facial plastic surgery. He knew exactly what I wanted and was able to achieve fantastic results. read more

Absolutely wonderful experience from start to finish. My daughter had Rhinoplasty and Dr Gross did an absolutely amazing job. Recovery was smooth and my daughter will go to college with the confidence she has always lacked. It has changed her life and we as a family couldn't be more grateful. read more

I came to Dr Gross after having a bad rhinoplasty with someone else. I was realistic that with the mess I had, I wouldn't be getting a 'perfect' nose anymore. Dr. Gross is SO experienced and knowledgeable that I felt 100% confident he would do the best job for me. My biggest shocker was that my nose now looks as I would have wanted it to look the first time! I didn't think that would be possible after the awful shape I was in after the first surgery. In my opinion, it is 'perfect'. Apart from Dr. Gross' extensive expertise, he also has an amazing staff. His nurse Sarah is incredible-caring, compassionate, professional, sweet. She explains things perfectly and I felt so comfortable with her taking care of me at the surgery. Also, they do extensive follow up and if you have any questions, they get back to you quickly. I love them. My only regret is not going to him the first time. read more