Dr. Kenrick Spence did my lips and WOW!! The man is a wizard with the lip filler. He took the time to sit and listen to what I wanted. I never felt rushed during my appointment nor did I feel like they pushed unnecessary procedures on me. I've never sat in the lobby for more than 2 minutes and they have never been late or behind for my appointment. The facility is very clean. Everyone at the front desk is kind and professional. If you're looking for somewhere to get your lips done, I highly recommend Dr.Spence and Hillcrest! read more

Hillcrest offers a full range of plastic surgery services, injectables, lasers, peels, etc. My experience has consistently been excellent. Dr. Spence is incredibly knowledgeable and takes the time to explain everything thoroughly. He genuinely cares about his patients and you always feel like you're in capable, experienced hands. The staff is just as wonderful - friendly, professional, and so helpful from scheduling to follow-up. The entire office runs smoothly and makes you feel comfortable every visit. read more

Their website claims they are experts in Gynecomastia surgery. They wrote back saying they no longer do this procedure. This is FALSE ADVERTISING! Well if that is the case, TAKE IT OFF YOUR WEBSITE !!!!!! Many people have complained about the false advertising and now I am too. read more

Do not trust this practice nor their lead doctor. They will promise one thing and do the exact opposite. When Dr. S. alarmed me with his intended scope of facial surgery, I got really worried. I was afraid the scars would be glaring and permanent. He courteously offered a full refund. Instead of taking the money and running away as I should have, I convinced myself that he was not going to make a mistake and that I should just have some trust. I did not forget, however, that he had offered me a full refund in spite of his paperwork to the contrary. As the date of surgery got closer and his staff detailed the exact location and extent of the incisions, I knew it was way too extreme and cancelled the surgery. It was a full 7 days ahead of time. Knowing that he had the authority to grant a refund, I requested it. He denied being able to offer any refund and referred me to "Accounting" since he "does not own the practice"! Truthfully, I did anticipate that some fees would probably be retained. I expected a few thousand dollars as a penalty and hoped for the remaining $14k to be returned. After much wrangling, and putting the charge in dispute with my card, I received $10k back.. Even then, after processing my refund, they snuck back onto my card and stole another $750, which I am again fighting. This experience with Hillcrest Plastic Surgery has been a nightmare. One I would not wih on anyone. read more

Staff and Doctor tone deaf to my specific requests. Estimate 10k MORE than I anticipated because of Doctor add ons. 3 consults same day to FINALLY get someone to listen! Surgery scheduled by Doctor for following week since another patient had cancelled. Four pre op days of red flags- I finally cancelled 48 hrs in advance of scheduled surgery. Lost $250 consultation fee ( understood ). THEN they kept the $750 surgery reservation fee! OMG! DO NOT WALK. RUN away! read more

Words cannot express the gratitude that I have for Dr Kendrick Spence. He is not only an amazing plastic surgeon, but a genuinely caring human being who takes the time to get to know his patients and listen to their concerns. When I came to his office it was to see about options for fixing a botched procedure I had done a few years ago at another practice. Dr Spence listened to my concerns and took the time to explain several courses of action and the pros and cons for each. He didn't try to sway my decision, but instead took the time to show me how each one would affect me in the end. After weighing the options I made my decision and I couldn't be happier with the outcome or with the excellent level of care that I received (and continue to receive) not only from Dr Spence but from his staff. Everyone is friendly and helpful. I highly recommend you come see them. You won't regret it! read more

Pretty nice! Dr Kendrick did an amazing job and was very professional. I can't wait for my next appointment!

Going anywhere else is a mistake. This place is truly the best. This office provides exceptional care, facilitated by a top-notch staff. You cannot beat the expert professional care, given with warmth and kindness by a staff that is dedicated to making you feel heard and at ease. The nursing and support staff take such care from the moment you walk in and all through your recovery period. The absolute star of the show is Dr. Kenrick Spence. With his calm demeanor, he will make you feel at ease no matter the situation. He is meticulous with his craft and so so patient. He has such an incredible depth of knowledge and passion for his work. If you require any cosmetic enhancements, he is simply the best in the business. Going anywhere else is a mistake. read more

I had an absolutely amazing experience at Dr. Spence's office. He has an absolutely amazing staff, whom are very kind, pleasant, and fun. I had a keloid on my left ear that made me incredibly self conscious about having my hair up. After the excision and going through the healing process my self confidence came back. I would definitely recommend his office to everyone I know. He's definitely on my list for any procedures that I would want in the future. read more

Just wanted to share my experience with wendy( who is also known as goes by Jackie,Karen,elizabeh etc... very sad because they each play a role and u never know who you are going to get until she walks into the office, She treats staff terribly and seems to get away with her mentally abusive ways that why staff is a revolving door, You see her smile and laugh loud but it's all a contagious lie in order to collect ur deposit for surgery but let the truth be known if she don't make her sales the employees are most likely to be responsible and you will be attacked mentally , so if you already suffer from panic attack and depression stay away from her because that will be your new diagnosis working with her, if you did something to mess up, what she constantly uses as a word algorithm you will be mentally drained by her passive aggressive habits, as an employee we should be treated equally as a human and we should not have to take such abuse because you are afraid to lose your job we as employees deserve to be treated with respect, instead of being in office as a manager at normal business hours she will be watching you from her house and call everyone to start there day by letting them know you are being watched that is so unsettling and disturbing almost what is called a peeping Tom. Regardless of how hard you work and how good it's not enough to keep you from being a target it's almost like she loves the authority of yelling at people and belittling them it's almost like it's a disease and something she gets a thrill from she can switch personality quicker then you can blink your eyes, I've seen with my own eyes how she has even to her lowest point try to attack and employee and she still has power of office manager, I may not be perfect and know my imperfections but to have to feel like you are walking in hot stones and always feeling fearful for your job is a reminder to me of when I lived as a child in a mentally abusing home as an adult you should be able to feel free and treated with respect and dignity it's sad how greedy person can destroy a lot of peoples life and still go home and be able to sleep less then 2 weeks ago I was diagnosed with kidney disease stage 3 that gave her the ammo to let me go. I'm not angry anymore my health is first but people like Wendy Spence should not be allowed working with people you are not a kind human beings. I love to laugh and sing loved working there with Dr Spence and Dr Ovalle met amazing patients,be humble treat ur employees with respect and how you want to be treated don't look at your employees like there to dig dirt looking for gold for you.money comes and goes but don't abuse your power. God sees what you have done and please stop always saying your gonna get hit by a bus not a good look. read more

Highly recommend Dr Spence. The results of my procedure are better than expected and his precision and knowledge made all the difference. The office abs staff are very pleasant as well and having surgery center on site is very convenient. Thank you! read more

I had a fantastic experience from my consultation to my end result. Dr. Spence, his nurses, and the entire staff were professional, yet personable from the start. All my wants/needs were addressed, and it shows with my end result! There were no surprises, and they made sure I was comfortable at all stages of this journey. My results are more than I could have hoped for (so natural, and exactly what I wanted!), but the entire staff is what makes this practice so special; they all genuinely care. I will 100% go back in the future, and I will recommend these services to others. You will be in great hands if you decide to go with Dr. Spence and his team! read more

Amazing results! Can't be happier with my decision to get injections with Dr. SPENCE! LOVE THE STAFF HERE. They treat you like long time friends. read more

Honestly when I first went I loved the staff, but I wanted to do a full mommy make over and my doctor refused to do it. He said it was dangerous and since I hadn't done plastic surgery before I was scared and trust him. Well he botched me. I not have a butt that looks like a peach... or even a heart if you will. Big and round up too and coming flat to a pint at the bottom. I had a flat butt when I came to see him. He said all I needed was a little up top to even me out well now I look awful. I get called names and made fun of. I'm embarrassed to go out in public with my butt. I paid for a BBL. there should have been no reason for me not to have came out of there looking like what I paid. It's very sad that I now have to live my life this way. read more

Dr. Spence is excellent at what he does. He is honest in his assessments and will encourage his patients to make the best choices with their best interest in mind. He has an excellent, skilled staff that are very knowledgeable and supportive. He is expert in what he does. As a Plastic Surgeon, he continues to give his highly trained and personal attention each and every visit to his patients. As a clinician myself, I recommend him highly. read more

I absolutely love Dr Spence and his staff. They are by far the best! From the extremely friendly professional staff to the amazing facility to the expertise that Dr Spence has in so many areas. I travel from New York just to see them and they are worth it I highly recommend them no one compares. read more

Hi ladies and you men too... I just want to tell all of you that are contemplating a much better appearance but a natural outcome that Dr. Spence is the Best.. and all of his staff is very professional and accommodating. Please don't hesitate to get the better you and trust in Hillcrest Plastic Surgery.. I'm employed in the airline industry and had an amazing experience and trusted in them.. Thank you Dr. Spence and staff. read more

I cannot say enough good things about the staff at Hillcrest Dermatology & Plastic Surgery. My experience began with Jackee, who was incredible, thorough and walked me through the initial booking, payments, etc. She was easy to reach and communicated with me the entire way. I went to see Dr. Michael McClure to inquire about a breast reduction. I also had one breast that was an entire cup size larger than the other. He was patient, went over the good, the bad and was truthful when it came to discussing the things he could not predict. I was appreciative of this because I was able to make a decision with all of the facts. Dr. McClure was patient, he did not rush me, it felt like a consult from a man who truly cared about my procedure. I could not find a lot of reviews and info about him but I would like to change this because he has exceeded my expectations. My surgery was on December 28th and I had a bilateral breast reduction. He told me he was not certain he could get the breasts to be the same size but he would try. Six weeks later, my breasts are healing perfectly and to my surprise, they are pretty close in size. It is quite an amazing feeling. I have no neck pain, they look beautiful and I could not be more pleased. Throughout the process I also worked with Beverly. She was my life line. Before the surgery, she gave me checklists of what to buy, what to eat prior to surgery, etc. I felt very prepared due to this information she provided me with. After surgery, I called her at least once a week to "make sure this was normal". She was a phone call away and was like a mama bear letting me know "it was normal" and little things I could do to help with the after effects of surgery. I am now six weeks in after my surgery and I feel a little emotional writing this. This surgery was something I have wanted, I have needed for over a decade and this team has been amazing throughout the process. I would recommend Dr. McClure & his team to anyone looking for a recommendation. I could not be more satisfied with the results and more thankful for this experience. read more

If I could give them 10 stars I would! This place has became a family to me! Honest man who does honest work! I would never trust anyone else with any of my plastic surgery needs! Dr. Spence and his staff are amazing! read more

I had a face lift about 5 years ago and am still satisfied with the result. Dr Kendrick understood my wishes, I was, an still am very happy. Thank you. read more

There's something off about this place. Very disingenuous staff with their noses in the air and condescending to their patients as they speak (not just me, I could hear the conversations going on around me). I was a patient here for over a year and when I recently called for a follow up, I was told I would be called back. After three attempts the receptionist finally transferred me to someone to make an appointment only to be told by this person (in an all too patronizing tone) that the practice "is going in a different direction" and they would no longer see me. Not that my insurance was no longer taken, not that my doctor was no longer there, but that they would no longer see me, ending the conversation with the oh-so fake "have a blessed day" phrase used by too many of the insincere today. So odd. This town is lousy with dermatologists, so it's not a big deal, but I should have known from my first visit that they were too snooty and I shouldn't have returned, my mistake; but once a doctor begins treating you it just seems easier to continue treatment with them. Needless to say, I wouldn't recommend this place to anyone. read more

Dr. Spence and his team of nurses and staff are simply amazing . From the appointment of my initial consultation to my follow ups post rhinoplasty, they are truly geniune and I look forward to seeing them everytime. The level of comfort and support they provide is unmatched from the front desk to the operating table. I recommend them to everyone who is thinking of plastic surgery because they truly are the best there is . read more

Horrible experience here! Please do not make the same mistake I did! I went in to have a 'mommy makeover' which included a breast augmentation and a tummy tuck. At 28 years old I wasn't ready to give up wearing a bikini because of stretch marks from having my daughter. Dr. Spence and his nurses were very nice and seemed to know what they were doing. I had heard this was one of the top plastic surgeons around so I was willing to pay more and drive the 3 hours to have this surgery done correctly. However a year later I'm still in pain and have horrible life long scars that look 1000 times worse than the stretch marks themselves. (Which I mostly still have all of them remaining) my stomach is deformed and protruding and the belly button the created makes me look like an alien. I had to go back in 3 times to have stitches redone and got infections on top of all that. I will never be able to wear a bikini again and deal with pain and itching on a daily basis now. 15k later I highly regret going here! read more