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Downtown Dermatology

4.5 (30 reviews)
Closed 8:00 am - 5:00 pm

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3 years ago

Doctor Sam is the best. She loves my golden doodle who gets great care. The entire staff is amazing.

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2 years ago

I was nervous when I arrived, and Dr. Marrone and her staff put me at ease right away. She is kind, very knowledgeable and thorough.

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Review Highlights - Downtown Dermatology

Amy has been taking care of me and my chronic autoimmune disorder since I was 17 years old-- that's 23 yrs now.

Mentioned in 4 reviews

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Kiva Medspa IV Lounge - This was the before and 30 minutes after picture comparison.

Kiva Medspa IV Lounge

4.2(40 reviews)
1.1 miThornton Park

Every time I've been to Kiva Med Spa I've had nothing but a positive experience from Raylea booking…read moremy appointments, checking me in and offering me a beverage to the service itself with the medical staff. I've seen Anh twice now for facials. My first was a hydra facial with dermaplanning. I enjoyed the pressure of the facial massage, while performing the facial she took time to educate me on the products and any trouble areas she noticed. I was extremely happy with the service, so much so that I drove two hours to see her again! My next appointment I received was a Lymphatic drainage massage which made a huge difference on the appearance of puffiness under my eyes, checks and chin. I've also seen Crystal for my dysport. She answered all my questions, walked me through the process, and after care. I felt she listened to what I wanted to achieve and provided her professional recommendations. In addition, I have received an IV treatment that made me feel amazing. Jasmine was more than gentle. The spa itself is clean and calming with music. I get facials once a month and have tried a dozen different spas and hands down this spa is one of the best out there! Makes driving hours well worth it because self care is important and finding the right place to provide the best care is just as important. Every time I've been to Kiva Med Spa I've had nothing but a positive experience from Raylea booking my appointments, checking me in and offering me a beverage to the service itself with the medical staff. I've seen Anh twice now for facials. My first was a hydra facial with dermaplanning. I enjoyed the pressure of the facial massage, while performing the facial she took time to educate me on the products and any trouble areas she noticed. I was extremely happy with the service, so much so that I drove two hours to see her again! My next appointment I received was a Lymphatic drainage massage which made a huge difference on the appearance of puffiness under my eyes, checks and chin. I've also seen Crystal for my dysport. She answered all my questions, walked me through the process, and after care. I felt she listened to what I wanted to achieve and provided her professional recommendations. In addition, I have received an IV treatment that made me feel amazing. Jasmine was more than gentle. The spa itself is clean and calming with music. I get facials once a month and have tried a dozen different spas and hands down this spa is one of the best out there! Makes driving hours well worth it because self care is important and finding the right place to provide the best care is just as important.

(After some communication with Kiva and some reflection, I've decided to completely rewrite my…read morereview. This is a very challenging review to get right, and my last effort was rambling, unnecessarily detailed for this forum, and admittedly a little manic. Also, I've been impressed by Kiva's response to that review and feel this should be reflected here. Finally, I've decided to redact individual names, since I believe that reviews should never come across as personal affronts, irrespective of the circumstances.) Very long story short: I had two (of a prepaid three) microneedling sessions here in mid-2022, for a small amount of decades-old residual acne scarring. The second session did not go well and left me with significant damage. I believe the practitioner failed to exercise appropriate patient care before, during, and after the procedure, to the point of being reckless, and the two years since have been something of an ordeal. Attempts to remedy the situation medically have been costly and unsuccessful so far (there is always hope...), and while I've sought legal consultation for personal injury, I've been advised that the damage likely isn't significant enough to warrant the high cost of litigation (I've taken this as a mixed blessing of sorts). There's a lot more I could say about all of this, but I'm just going to leave it at that. A few months ago, after delaying for a few reasons (mostly wanting to see how things might resolve medically and legally), I left the aforementioned review. Again, it was long, detailed, and an expression of two years of frustration. Unexpectedly, Kiva's office manager (whom I hadn't previously met) responded with an immediate phone call expressing concern, and this resulted in an exchange that I found genuinely supportive. He was quick to offer a full refund of all payments and was diligent in seeing the refund through when it turned out to be challenging to process due to card issues. While the amount is inconsequential relative to what this whole experience has cost me, and while the gesture obviously doesn't erase what has been a fairly traumatic experience overall, it has meant something, and I take it as an indication that perhaps my one experience with one practitioner isn't really representative of Kiva as an establishment - or possibly that things have changed since my treatment there.

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Kiva Medspa IV Lounge - This was 3 days post injections

This was 3 days post injections

Kiva Medspa IV Lounge - Post Chemical Peel

Post Chemical Peel

Kiva Medspa IV Lounge - Pre and post under eye filler

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Pre and post under eye filler

Mid Florida Dermatology & Plastic Surgery - The pillow given to put your FACE on while getting a biopsy!

Mid Florida Dermatology & Plastic Surgery

2.0(68 reviews)
0.1 miSouth Orange, Downtown South

Do not prescribe me what you prescribe every single patient with the same monologue. Do the work to…read morefind natural products that work along side medicine. It's unfair already that hair loss is not covered by insurance. My hair fell out for 4 months like a chemo patient using feenasteride, spinorolactone, and minoxidil. It NEVER stopped shedding. Humans are not a one size fits all. I hope to find someone who actually knows my specific issues. I was also told that I have a rare condition where I'm allergic to water but...my reactions aren't THAT severe where a dermatologist should have even uttered that condition. I get a bit of a heat rash when working out or under hot water but that doesn't mean I'm "allergic."

I have been using this dermatologist for over 10 years. I had an appointment for a screening…read morescheduled at 8 this morning. Late last week I was inundated with emails/texts requiring me to pre-register and the option to prepay my copay. However, when I checked in this morning, I was informed that my referral was expired and that I would have to reschedule. Why wasn't that a part of the pre-registration process? Now I have wasted the morning and have to try to reschedule for another stab at this. No concern from the office girl. Had I not shown for my scheduled appointment, I am sure that they would have charged me a "no show" fee. However, when they don't honor their scheduled appointment, I am simply told that I have to reschedule and no compensation for my wasted time. Unfortunately, it seems like this office has lost its customer service that had kept me coming back.

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Mid Florida Dermatology & Plastic Surgery - Sink in the exam room

Sink in the exam room

Mid Florida Dermatology & Plastic Surgery - Sink in the exam room

Sink in the exam room

Mid Florida Dermatology & Plastic Surgery - Sink in the exam room

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Sink in the exam room

Downtown Dermatology - dermatology - Updated May 2026

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