Dr. Gross completely botched my rhinoplasty, leaving me with severely collapsed nasal passages and an under-projected nose. Prior to the surgery, I had no significant nose injury--just an extremely minimal deviated septum, which Dr. Gross assured me he would fix. The procedure was primarily cosmetic, yet since the surgery, my ability to smell and taste has drastically diminished. Worst of all, I now have to pull my cheek to the side while sleeping just to breathe properly. Many of my friends have also pointed out that I sound nasally, something I never experienced before.
I repeatedly voiced my concerns post-surgery, only to be told time and again that things would improve with time. It's been 3 years, and my breathing has not improved at all.
When I scheduled an appointment to discuss a revision, I was shocked to receive a quote of over $7,000 to fix the damage. Worse, during the appointment, Dr. Gross spent an inappropriate amount of time focusing on my mental health, questioning my psychiatrist's credentials as if I were about to undergo surgery immediately. His tone was condescending, and as he left, he suggested I could use my wait time to research the psychiatrist's information. Additionally, he suggested I may be better suited going to see a different doctor.
While I understand that any surgery comes with risks, I never expected to end up in this condition--especially after paying more than I would have with other surgeons. I might have been able to overlook Dr. Gross' terrible bedside manner if he had actually performed a successful surgery. I STRONGLY suggest you trust a different surgeon with your body. read more