It's a storage facility, that's as plain as I can put it. The price is on the lower side of average. You get mice sometimes and moisture... But I've come to expect that in any outside storage facility. I'm really not sure that outdoor storage facility and upstate New York could do a whole lot to avoid those problems. Their website worked for a while and I was able to pay my bill online pretty quick and easy, but at some point something changed And it would always display an error message anytime I tried to pay my monthly bill. Still to this day it does not seem to be fixed and I've tried on both my smartphone and a laptop computer. The phone system bill pay can be a little lengthy and aggravating as it doesn't save your information or anything and you always have to put in your 16-digit card number and The like, but I digress, It's about as typical of an experience as you might expect. Nothing awful, but certainly nothing spectacular. If you have junk that isn't absolutely precious, store it here. Clothing, be sure to double bag it and don't leave it directly on the ground. Prime storage in cohoes, you'll likely have my business at least until I have adequate home storage space. read more