Dr. Vincent Johnston is so caring and easy to talk to. Today, he saved me from an unnecessary…read moresurgery and provided me some nutritional advice and non-invasive options. The staff is very friendly and efficient. I enjoyed my interaction with the sweet female medical assistant that checked me. I will definitely recommend this Patient First location.

The website advertises physical examinations, but we were not able to get a physical even with…read moreanthem insurance. The advertising was a misleading because not everyone is able to get a physical here. It's not easy, efficient and available like they say. Would have been nice to save the hassle and the trip. You are always better off with a primary care doctor than a walk-in, especially when it comes to the intake reception.

All of chkd is great!! This is a good building in a great location! You can come here for almost…read moreall of your needs!! They have helped us with check up appointments, having a cast taken off, and hearing test. All staff is amazing and very helpful! You can trust them with your kids!

Love this location. The building is very clean and nice. Went here bc my neice was feeling…read morefeverish. The staff were all friendly and kind, they always had smiles and made us feel welcomed. The nurse practioner we had was a lady, she was very kind and gentle with my niece, made her visits always fun. I recommend this place to any parents or guardians as their kid's local check up.

I am very happy with my surgeon and my successful knee replacement. However, their billing…read moredepartment gets a one star because it appears to be all Ai generated...I am very diligent in making sure my EOB's match the amt and date of service. However, if you find a discrepancy, you are instructed to send an email. Maybe AI can't handle two instances...either way, they never attempt to correct their mistakes! It's sad that we have come to this!

I had a surgery done earlier today at Chesapeake Regional. My care team was AMAZING. I walked into…read morethe building really nervous but the anesthesiologist, my surgeon and the nurses made me feel so at home and relaxed in both pre and post op. They let me take my time getting up to leave as I have POTS and mixed with dizziness from anesthesia wasn't fun but they took such amazing care of me and I can't thank them enough! The only rude person I came across was at check in downstairs there was a younger woman who was tall and thin who was extremely rude to us but literally everyone else we talked to were BEYOND kind! If I have to have surgery again I hope it's at Chesapeake!!! Thank you all again for a successful surgery and recovery!!

Very disappointing. They don't read results in a timely manner, try two months later to be exact…read more Care coordination is awful and no one seems to know what they are doing to refer a patient to see a specialist. I would definitely recommend finding yourself another primary care physician, especially if you want to be taken seriously.

I could not be more impressed with this facility. Yes, it's a bit further south than where the…read moreoriginal location is but not by much at all. I came in without an appointment just to get some blood work done. The check in process only took about 5 minutes and I was seen immediately. All the ladies were super helpful and friendly. They had coffee and snacks readily available. Xrays, labs, & diagnostics are located on the first floor. Patients of Dr. Heartline and Dr. Reneva are now being seen at this location of the second floor. The only thing I don't like is the confusion of which entrance to go in. There's a back and front and it both looks the same. A double plus it's attached to the YMCA!

In the last month my wife has been to 15 of their offices/hospitals/clinics.... (She has newly…read morediagnosed cancer.) Thus far we have received and paid about 8 of the bills.... Every bill starts with, "Previous Balance" and some date that does not have anything to do with the date of service. Nowhere on the bill is any indication of what the bill is for nor when the service was provided not the location where the event took place.......just "Previous Balance" (By the way, there is no running balance in her account. But every (new) bill says......you guessed it....) Talked to their people on several separate occasions about this business practice........I could recite their standard spiel about ...."call us and we will be happy to send a detailed inventory of the charges"...... because you hear it multiple times when you try to reason with "customer service" ALL I WANT IS A BILL THAT SAYS WHERE OR WHEN............. Not.....Previous Balance..... And --- patient focused, right? These 8 bills we have thus far have 6 different account numbers........all for the same lady.

I am an employee benefits insurance broker administering numerous group health programs with AvMed…read morein the state of Florida. Sentara Healthcare recently purchased Avmed, and the service experience has been a disaster. They have disconnected clients from auto-pay without notice to later present them a huge bill and a notice of cancellation. Clients have requested help with employee terminations or new enrollments, and Sentara has brushed them off, telling them to resolve their issues via the unfriendly Sentara Group portal. Clients perceive a sense of apathy from Sentara Healthcare.

Great hospital! They took care of my mom right away ! I would highly recommend this hospital!read more

I went there for chest pain and being close to home. They thoroughly examined me and treated me…read morewith care and compassion. The nurses were knowledgeable and when I needed a higher level of care, they promptly transferred me.

Treatment of patients and their families was horrible! No one in there cares except for the money…read moreand that is not what healthcare should be about! I experienced first hand so I know what I am talking about! I have. Ever seen anyone treated as badly as my family member was. Had I known he was going there I would have stopped him.

Nosotros tenemos un paciente en este hospital venimos desde Norte Carolina las personas de la…read morerecepción son unas personas despistas y no disimulan el rasismo contra la gente hispana me llevo una mala pero muy mala impresión de este hospital y no se digan las enfermeras de cuidados intensivos nunca avía visto tanto racismo en un solo lugar y en un día no lo recomiendo para nada

Horrible place . Waiting 2 hrs for mri . Staff tried to say appt was later than what they had just…read moreconfirmed 3 days earlier. Basically wanted me to know it was my fault if there was a problem . Girl who called me on Saturday said she didn't say what I know she said . Ridiculous just trying to make sure she didn't get blamed. I will tell every one I know yo go to Jennings center .

Had an appointment with my doctor last Friday am who ordered a STAT CT. They called that afternoon…read morewith an appointment the following Wednesday. In my experience, working for many years in healthcare, that's pretty darn STAT. I was in at the requested time of 8:10 for an 8:40 am scan. They had a young man performing Covid screenings at the entrance and I was immediately checked in and taken back not 5 minutes later. I was out the door before my appointment time. I've never been registered and scanned in less than 20 minutes for anything, ever! I was completely impressed. I have been here previously for walk-in (ie. first come, first served) lab work and there was a bit of a wait at lunch time, which I expected. The registrar who took my info and got me checked in was polite, friendly and efficient. I highly recommend this Sentara location for diagnostics!

Great place! Didn't want the experience to end.. going to turn into a monthly trip. Ambiance was…read morecalming and it was not over powering with smells. Very relaxing.

The only way to describe it is absolutely amazing! The women are amazing. My husband sent me for…read moremother's day an at first I was reluctant but they took such good care of me and kept asking how I was doing.