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    Prime Guard Self Storage

    5.0 (1 review)
    Closed 8:30 am - 6:00 pm

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    5 years ago

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    StorageMart

    StorageMart

    (9 reviews)

    Again, it would be a zero(0) if it was available. Stay away…read morefrom. They get you in with a low rate and raise it in the next month or 2. Not by a dollar or 2, one of mine was raised by $12 & the other by $16. Next problem I had was them charging me insurance when I never had a lapse in coverage, which is $24.97 mo. I called on say to clear my account & they needed to call me back because they couldn't figure it out. I was busy and had to go out of town so I call them back today and they have charged a $20 late fee because it should have been paid yesterday. They won't waive the fee because they already helped me out on the insurance. EXCUSE ME, YOU DIDN'T HELP ME OUT, YOU CORRECTED YOUR ERROR. I can't wait to move my stuff to a more HONEST & helpful business. PLEASE DO YOUR HOMEWORK & ASK THE RIGHT QUESTIONS: WHEN & HOW MUCH IT WILL GO UP. THEIR TERMS FOR LATE FEES, 1st one $20, 2nd one $60, in 1 month. This is charged if you have pending matters going on with them or not. INSURANCE THEY CHARGE IF YOU DON'T Provide them with a copy of your homeowners policy. And if they don't get a copy of your policy at renewal, they will charge it and even if you provide them with the policy, they will not remove the charge.

    This facility is great! I've been storing with them for over a year now with no problems. They're…read morealways clean, easy to access, and the staff are helpful. They even suggested a plan for storing my items up higher so that I could save space and money by purchasing a smaller unit. They do offer climate controlled units, although I had no need for one. All units are ground level yet I've had no issues with flooding or property damage (even after the recent hurricane). I definitely recommend this storage facility!

    Prime Guard Self Storage - selfstorage - Updated May 2026

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