I've been a customer since The 2020 hurricanes! I have no complaints! They are always so nice and…read morevery professional! I definitely recommend this business!!!!!! Thank You Neighborhood Mini Storage!!!!! Rosita T.

From the owner: Lake Charles Neighborhood Mini Storage is a storage unit facility that can take of all your self…read morestorage, packing and shipping, and UHaul needs. Visit us today!

Everything went great ! Lots of surveillance cameras, very…read moreclean and well maintained ! Excellent customer service! 24-7 access

Good locations. Clean. Better security than most. Lots of different size units. Friendly and very…read morehelpful. I was pleased for a change.

I am moving from Houston to Lake Charles. I called multiple storage facilities in which none of…read morethem had any open units which I anticipated due to so many people in the area still being displaced from hurricane laura and delta. Jacob at prime was one of the only people to take down my information and put me on a waiting list. He called me immediately when he unexpectedly had a unit come available. As I am still residing in Houston and unable to go in to sign the paperwork, he sent me ensign documents via email and made it extremely easy for me to secure the unit. He even set up my gate code over the phone and put a lock on my unit for me. I can't say enough good things about Jacob and Prime!!

From the owner: Primeguard Self Storage is proud to serve the Lake Charles,LA area with professional quality…read morestorage solutions. Locally owned and operated, we strive to be your first choice in self storage. Our state of the art facility offers a wide variety of storage solutions including climate controlled units, indoor/outdoor units, and covered RV, boat and vehicle parking. Our customers can expect excellent customer service from our qualified staff members who know the storage industry. When storing with Primeguard, you can rest assured that your belongings are safe. 60 surveillance cameras monitor our gated facility around the clock. Packing and moving supplies are available at the facility. Visit our website today for more information.

Again, it would be a zero(0) if it was available. Stay away…read morefrom. They get you in with a low rate and raise it in the next month or 2. Not by a dollar or 2, one of mine was raised by $12 & the other by $16. Next problem I had was them charging me insurance when I never had a lapse in coverage, which is $24.97 mo. I called on say to clear my account & they needed to call me back because they couldn't figure it out. I was busy and had to go out of town so I call them back today and they have charged a $20 late fee because it should have been paid yesterday. They won't waive the fee because they already helped me out on the insurance. EXCUSE ME, YOU DIDN'T HELP ME OUT, YOU CORRECTED YOUR ERROR. I can't wait to move my stuff to a more HONEST & helpful business. PLEASE DO YOUR HOMEWORK & ASK THE RIGHT QUESTIONS: WHEN & HOW MUCH IT WILL GO UP. THEIR TERMS FOR LATE FEES, 1st one $20, 2nd one $60, in 1 month. This is charged if you have pending matters going on with them or not. INSURANCE THEY CHARGE IF YOU DON'T Provide them with a copy of your homeowners policy. And if they don't get a copy of your policy at renewal, they will charge it and even if you provide them with the policy, they will not remove the charge.

This facility is great! I've been storing with them for over a year now with no problems. They're…read morealways clean, easy to access, and the staff are helpful. They even suggested a plan for storing my items up higher so that I could save space and money by purchasing a smaller unit. They do offer climate controlled units, although I had no need for one. All units are ground level yet I've had no issues with flooding or property damage (even after the recent hurricane). I definitely recommend this storage facility!