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West Valley City, UT

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Prime Auto

2.3 (7 reviews)
Closed • 10:00 am - 5:00 pm

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Immaculate Auto Repair & Service

Immaculate Auto Repair & Service

(16 reviews)

Immaculate Auto Repair & Service is the absolute best place to have your vehicle repaired or…read moreserviced in the Greater Salt Lake City region! They are extremely communicative, timely, honest, and their prices cannot be beaten. After getting my oil changed and alignment at another competing shop, I was told my cabin air filter, right CV axle, and battery, with 76% CCA remaining, needed to be replaced. I called four shops to get quotes for replacing the right CV axle. All of them came in within about 10-20% of each other, except Immaculate. I spoke with Bill at Immaculate, and he quickly provided an exact quote for the right CV axle, which came in at 60% lower than the quoted price from the other shops. He also advised me not to replace the battery, but to get it checked closer to winter. After shopping around, I called Bill back to get a quote using OEM parts, and he happily provided it. This all occurred on Friday, July 3rd, between 2:30 and 4:00 p.m. He also told me he could get my car scheduled for Tuesday. I thought it over the weekend and called Bill on Monday to schedule it for Wednesday. When I brought the car in, I asked them to check and quote several other items in addition to replacing the right CV axle, including two windshield wipers, two tires with mounting, balancing, and rotation, the engine air filter, cabin air filter, and a transmission drain and fill. I made several calls to Bill regarding different tire brands, tire warranties, and other options, and he happily helped every time. He always provided accurate quotes, and if he didn't have an answer, he would find out and call me back. Everything was completed the same day, and Bill brought the total price down to less than the cost of just replacing the CV axle at three other shops. I also had the chance to interact with KC, who happily answered my calls and questions when Bill wasn't available and even performed the tire rotation himself. As someone who grew up in the car business, I've never had a better experience with a service center than this. The combination of honesty, communication, service, pricing, and workmanship is outstanding. I would recommend Immaculate to anybody, including friends and family, without hesitation. I'm also posting this review six weeks later to say that not a single thing has been wrong with my vehicle. It drives like a dream. Thank you to Bill, KC, and the entire Immaculate team for such an exceptional experience. You've earned my business for years to come!

Excellent communication!I Of course I appreciate quality work, but number one for me is…read morecommunication on course of action and estimated duration.

West Auto Sales

West Auto Sales

(18 reviews)

Homestead Farms

We had a great experience buying our Mazda CX-30 from Jorge at West Auto Sales. I saw a few…read morenegative reviews online, but I can honestly say they don't reflect our experience at all. After getting the runaround at a dealership--including a $1500 fee just for paying cash--we decided to walk away. On our way out, the dealer tried to call us back with a "better deal," but by then we were already on our way to West Auto Sales. From the moment we arrived, Jorge was straightforward, respectful, and zero pressure. No games, no hidden fees, and absolutely no BS. We paid cash without any added fees, and the entire process took less than two hours. It was by far the smoothest car-buying experience we've ever had. If you're tired of the dealership tricks and just want an honest deal, go see Jorge. Highly recommend.

The salesmen that we had were Jorge and Pedro. Both were actually really great and very…read moreprofessional, and we had left and told them we were going to get the check from the bank. The dealership had sent over the car agreement to the bank so we could get the title and check, just for us to come back and 10 minutes before we got there, someone had bought the car. No ill will to anyone there, but you'd think that if we are at the bank asking for the car agreement paper work and they send it over, that we are going to buy the car. Sales people were really nice, but whoever authorized that sale did us a disservice.

Prime Auto - usedcardealers - Updated October 2026

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