I was very pleased with Primary Health -- the Nurse Practitioner was skilled, friendly, and very clear about everything. My fast recovery indicates she did excellent work! The nursing and administrative staff are super-friendly and helpful. I found it easy to get an appointment and wait times were reasonable. We come to Sorrento every summer but this is the first time we've needed medical attention here. I'm happy to have found Primary Health! read more

While the staff here is friendly and polite. The wait as a walkin was over two and a half hours. This in spite of there never being more than 3 or 4 people in the waiting room. I don't know whether there is another urgent care or walkin in Ellsworth, but I'd encourage you to try them. read more

My hotel had called them in the morning, and they said their hours were 8am-4:30pm. Got there at 3:21pm. We were told they were only taking one more patient for the day and that they close at 3:30pm. What? I had two sick kiddos in the car and they were so rude to our family. I guess if you are sick, from out-of-town, and need help don't go here bc you don't know what the heck their hours are and you won't be seen by the doctor!! read more

Primary Health - See previous review... - Family Practice Near Me - Ellsworth, Maine

Traveled in the Ellsworth area recently and found myself in need of medical services. The staff at Primary Health are to be commended. They provided one of the most efficient, friendly, and helpful medical visits I have had in years. For someone traveling and in sudden need of medical attention, their approach helped to calm nerves and make an unnerving experience end well. Thank you! read more

Visiting Acadia from out of state, and daughter needed urgent care. Called insurance and got approval to go to Primary Health, about 35 minutes away. We got there at 10:30 am and were told they close from 12-1 for lunch and we would not be seen before this break because they were already full with walk-ins. Of course this is not what one wants to hear, but this IS a small clinic and it was clear everyone was working as hard as they could. And if it had been an emergency, we should have obviously gone to the hospital. I'm giving this clinic 5 stars because the wait was not their fault, and with just a few of them in the clinic, of course they need a break for lunch (who among us would work straight through from 8-4, running from task to task (patient to patient) with no downtime? We were seen fairly quickly when we came back at 1:00 (we were there early because walk-ins are taken first-come, which I think is fair). And the real reason for the five stars is not just the kind staff (who apologized for the wait, even though it was not their fault), but the personal, attentive, and caring service of the nurse practioner (Ms. Tainter), who took time to understand the issue and gave us a thorough and helpful treatment plan for the remainder of our time in Maine. I hope you won't need urgent care near Acadia/Ellsworth area, but the care you will receive here is first class. read more