Went for the annual boob squish and due to the Covid procedures have changed a bit…read more Head to Emergency FIRST where you'll get temperature taken, medical mask issued (but for all sakes wear your own mask in the meantime), then once your clear, make your way to where you need to go on campus. Now check in with the reception desk and .........wait what? I was suppose to be here yesterday at the same time. Ugh.....ummmmm . Long story short, the staff was gracious enough to squeeze me in and I was relieved. I did bark at a lady in the reception room that was talking on her phone without her mask. Yeah. Go outside if you're planning on taking your mask off, especially in a hospital. A one legged old man with bad hearing asked me what I was there for? Uh okay. I said a mammogram and he commented he could do that for me, gross......you old perv. Everyone he spoke to me I spoke low so he couldn't hear a thing I was saying....bahahahahaha take that! I was called shortly afterwards and my tech was super nice and probably said...."you okay" about 150 times. I liked that. Well the boobies look good again this year. It's a very serious disease and while the procedure is uncomfortable, the staff here knows how to make you feel comfortable. Get yourself checked, even if to do it for your loved ones. And if you see a creepy old man with one leg.....ignore him. Life is too short to worry about a lonesome old man.

Nurses need to get off of their cell phones. They need to make customers feel more comfortable and…read moreshow more empathy. People are on their phones while people are bleeding and vomiting in the waiting room.

This is an easy review to write. My entire experience was great. Well as great as it can be when…read moreyou're getting cut open. Pre-op went smoothly. Got checked in on Monday. Everyone was very friendly and made me feel very comfortable. Did some blood work and got my surgery day instructions. The nurse was very clear on everything and answered all my questions in a manor that made me comfortable to ask everything I wanted to know. Thursday was cutting day. I had carpal tunnel release done by Dr. Wax. I was informed to show up at 6:00 am. I had a feeling I'd be waiting a while. I was wrong. They checked me in right away and sent me to the surgical floor. When I got there they showed me right to my room and started doing everything to prepare me. I've never really been a fan of nursing assistants. They always seem to be angry with the world. This day both my CNAs were super nice and caring, along with both of my nurses. The guy who transported me was super nice and made sure to tell me good luck as well. Once I got in the surgery room, already under some anesthesia, I informed the nurse that I was feeling nauseous and she immediately began to give me meds to help that. After it was all done I was woken up and given a little time to get myself together. I was given juice and a snack and allowed to head home. The next day I received a call from the hospital to see how I was doing. In the event that I would need surgery or to be hospitalized again, I do believe I would feel very good in choosing West Jeff!

The cancer center infusion center NEVER answers the phone ! The phone rung for a consistent 2…read moreminutes before someone came to the phone ! Once someone came to the phone, she immediately said "please hold" and clicked me to hold without me responding today ok. I stood on hold for 1 minute before she came back to the phone !! My referral was sent two weeks ago, I called last week to see why haven't I started treatment being I was told by my OBGYN that it would only take 48 hours to hear from them! Once I called on Friday 4/24/2026 the lady stated she will leave a message . She also stated that she didn't see the referral come through, but she's sending it to the proper infusion person! I called again today 4/28/2026 at 12:52pm and I was told she will put a message in for me! Seems to me as the care of the patients are not top priority ! UPDATE: once I left this review, I received a call at 2:16pm!

I had surgery at Ochsner Baptist in New Orleans in November 2022, Dr. Hugo Hilaire was my surgeon…read morefor a bilateral mastectomy and Diep flap. Dr. Hilaire and his staff was excellent. My surgery was successful and I'm looking and feeling great. I tested positive for BRCA 2 and decided to have to search for a surgeon and he was my 1st choice. I did my research on him and was very impressed. I would like to thank you for everything. Special shot out to his staff at his office, Very compassionate and informative. Six months later and my scars are wonderfully healed. Quencis Oliver

Went in Friday 4/24 for a Emergency room visit. I do not feel as if my concerns were addressed…read more There were obvious injuries to certain parts of my body due to a fall. I was discharged without adequate instructions. The bloody laceration to my head was not so much as wiped and there were no stated or written discharge instructions on how to clean it or aftercare. I woke up the next morning and it was still actively bleeding. Although I had a obvious knee injury, I was told to get with my primary care for an MRI, even though this is a service available through emergency services. I was also told I would receive a call from their Ortho within 24-48 hours. That has not happened and I've been given the run around all day (4/27)with their ortho saying they have no information on my ref. I am 3 days post fall and my head has been contiuously hurting and my knee is swollen and can't hold weight. This was such a horrible experience and I can't drive because of my knee so now I'm home, missing work with an injured knee and trying to put together a treatment plan that this hospital should've assisted with. I truly believe the lack of care is exasperating my injuries

Showed up to my appointment and upon check-in the staff informed me they do not accept my insurance…read more(tricare). The frustration is unreal on my end, I had communicated multiple times with the staff prior to my appointment and it would have been great to know prior to the appointment that they wouldn't take my insurance. Staff showed zero concern or fault for it either, they just asked who I spoke to (which was different people via email, so they could have looked in their system). We are a military family without friends/family to help with childcare. My ability as a stay at home mom to see a doctor is extremely difficult and involves my husband having to take off work to stay with kids. So an entire afternoon was taken off by my husband so I could attend this appointment, all for nothing.

I went in for a simple pre-op clearance. They didn't accept my BlueCross Blue Shield unless I…read morecalled my insurance company and changed my primary care physician to this guy. Say what? and they wanted me to do it right there in the waiting room. The staff seemed disorganized or incompetent or both. The doctor seemed to rush through my exam barely even checking anything. Then they charged me 25.00 for a Form. $170.00 later I walked out having accomplished nothing. Don't waste your time here. Find a better organization.

I am on a work trip, and needed to be seen for worsening cold symptoms (fever, etc). The staff were…read morevery kind, supportive, and took my concerns seriously. They sent my meds to a pharmacy that was open late to ensure I could get them that evening. communication was wonderful. The front doorbell does need to be fixed. Otherwise I would highly recommend this urgent care.

On vacation we needed assistance and picked this Urgent Care. It is a small facility with a minimal…read morestaff. They do have an x-ray and other equipment. It was about a 90 minute wait, which is what we were told at check-in. We were happy with our medical treatment. There is also a CVS a short walk away.

November 10, 2025…read more This is a long personal story of my recent experiences at LCMC TOURO and Ochsner Jefferson Campus hospital stays with two very different outcomes. I have intentionally omitted names of Doctors involved. That information is readily accessible to those who wish to see it. My wife and I have been LCMC TOUO patients for 6 years. The medical professionals at LCMC TOURO have been friendly, professional and caring in providing for our health needs until this most recent disheartening event. Recent Event - Terry Edwards On September 17, I had a complete right knee replacement . On Saturday September 20, I experienced a severe panic attack with chest and back pain. My wife called EMS, and I was then transported to Touro ER Saturday Afternoon: Once at Touro's emergency room I underwent several tests and was evaluated with a heart attack. Early Monday Morning: A team of doctors came in to speak with me as to what they planned on doing next. It was determined that a Catheter Angiogram was to be performed. Shortly after that determination a lady came in and reviewed a document with me explaining the three possible outcomes of the test; nothing would be done, stents, open heart surgery. I signed the document and she left. The Catheter Angiogram procedure was performed. I was awake during the procedure. My personal cardiologist very briefly casually spoke to me just before procedure began. I did not see or talk to my personal cardiologist again during my entire hospital stay. Why? He was my cardiologist for six years. So truly sad! When I was returned to room recovering from Catheter Angiogram several persons spoke to me. I do not remember exactly what was said except the mention of open heart surgery. I do remember my reply was NO, I would get a second opinion. My wife was physically in my room during my hospital stay from Saturday late afternoon to Monday afternoon, except Saturday and Sunday late nights. She did not arrive on Monday until about 1030 AM , after team doctors spoke to me about my condition and their proposed treatment plan. My wife was never contacted by a doctor treating me. Not once did any team doctor inform her of my status or what medical treatment was recommended. No doctor spoke to her until Monday afternoon on my discharge day. Monday, Discharge : On Monday afternoon I waited for a doctor to be discharged. At approximately 1630 after expressing my concern to nurse to be discharged. A Cardio team doctor showed up and stated to my wife and I that the team determined that open heart surgery was their determination for treatment . We asked for hospital discharge to proceed. At approximately 2000, I was actually wheel chaired to my waiting car. Discharge Documents: My discharge documents , What's Next stated follow up with my primary doctor. Why not my established cardiologist? I did schedule an appointment with my primary doctor. She reviewed the TURO hospital team findings and showed me the several vain blockages on computer screen. She instructed me to contact my cardiologist. I scheduled an appointment with my cardiologist. The earliest I could see him was 25 days . Really!!! My TOURO Doctor Evaluation: I fully understand that life saving decisions are based on known facts, and level of experience of doctors providing medical treatment. I also fully understand that one team of doctors may believe what is the right treatment another team may disagree. That is why I as an 82 year old male in moderate good health wanted a second opinion. Open heart surgery for an 82 old at best presents many serious challenges and serious life threatening conditions. And at best, a long anguishing recovery time. I also understand communication between patient and their treating doctors is paramount to insure success for treatment. That did not happen with my treatment at LCMC Touro. Treatment at Ochsner Jefferson Campus: On October 27, I was admitted to Oshsner Jefferson Campus for heart related issues. The attending medical team requested my heart photos from LCMC Touro. After reviewing heart vein photos, the lead Cardiac surgeon determined that three heart stents were required for treatment. Three stents were inserted into damaged vane areas. I was discharged from hospital one day after stents were inserted into damaged areas my vanes. In summary: Disappointed, is my evaluation of my treatment at TORO. Perception is reality in the eyes of the beholder! The questions I ask myself. Was my established Cardiologist involved in my treatment? If not, why not? Why did I not personally see my established cardiologist my entire hospital stay? He knew my medical history best. Why was my medical condition explained to my wife not until discharge day? Was my age of 82 and medical condition history evaluated prior to diagnosis for open heart surgery? After being discharged from hospital why did I not receive a wellness check call from my cardiologist or his representative?

"Where babies come from!" Of course, I didn't make my decision for birthing preference solely based…read moreon a catchy slogan. This review is from my experience at Touro Birthing Center in October 2023. The team at Touro Birth Center is known for their expertise, compassion, and commitment to providing personalized care to each patient. I visited the birthing center early on in my pregnancy to ensure the facility met my needs of a having a calming birthing atmosphere. Touro offers just that, a comfortable and home-like environment. I couldn't have been happier with the care I received from midwives(Heather, Sarah, Tisha), nurses (Samantha,Erin) and OB Dr. Tara Morse. I couldn't have asked for a more skilled, compassionate, and supportive team to deliver my baby. The center is equipped with advanced technology and amenities/resources(spacious single rooms, birthing tubs, peanut/exercise balls, postpartum essentials, individual mom and baby nurses, doula support, lactation consultants). The Touro Birth Center also emphasizes family-centered care, encouraging the involvement of partners and loved ones in the birthing process which was comforting to me. I highly recommend Touro Birth Center for families seeking a positive and memorable birthing experience.

Doctor Long is absolutely fantastic. He's attentive, courteous, professional and knowledgeable…read more This was my first time at an urgent care and I had my apprehensions, but dr. Long eliminated them because helped us greatly. It's nice to have a doctor who actually cares.

Receptionist was so rude. No motivation to help. Purposely asked misleading questions and giggled…read morewhen I was confused. Maybe a health facility shouldn't hire people who would rather you die than do their job???

Insane and cruel ER staff. I woke up in the ER, didn't know where I was. Realizing that my bank…read morecard and my phone (which contained my banking info, among other things), I asked a few times to simply make two phone calls to freeze my card. Some crazy Doctor put his face real close to mine and said "I will put you in restraints!" The next day, they still wouldn't let me make two calls. Then they were mad at me for not staying for a week. I just wanted to get to a phone to call my bank. Had I been able to do that, I would have gladly taken their advice and stayed for further care. Then they double billed me. Total savages.

Brought a friend there for suspected food poisoning. ER staff friendly enough, she was treated with…read moreIV fluids and antiemetics. Area was dirty, IV start kits on floor like a code had taken place. I would go elsewhere for more serious issues.

Worst continuing care hospital in All of LOUISIANA! My grandma has not had a bath 3 days! She keeps…read moreasking the suppose to be nurses, they work on their own time. They sit a the desk in a huddle and gossip all day! Some just sit at the desk with feet crossed. They give my grandma her medicines late even after the extra hour they have! Bridge point does not know how to care for patients. You have to do stuff yourself in order for them to get up and move and do it. 0 out of 10 recommend. If you have a family member in here make sure you go up there everyday and let them know they have family so they won't TRY to treat your members terrible! If I could give 0 star rating I would !! This place sucks!!!!!!!!!!!! Nurses are lazy!

Place is a dump with lazy nurses who act like you're inconveniencing them. They never check on…read morethese poor old souls. Really deserves no stars. Bring your loved one to the vet first.

Do not go here it is a waste of time! I spent my whole morning here just for the doctor to tell me…read morethat they cannot help me. All these doctors want to do is prescribe people pills. the pills don't work they are gross and they make it worse. stop hurting people and start helping people! the intern was great but the doctor was a cold hearted witch.

I came in with pretty terrible stomach/digestive symptoms and waited 2 hours for the doctor just…read morefor them to tell me that they didn't have 2/3 tests in stock and I'd have to come back. The one they did have in stock, they wouldn't let me take in clinic because "it would be messy" and the lab billing lady just left for the day. Mind you, I got there at 8:30am, and it was 10:37am when she told me this. Why would she be leaving so early? A complete waste of time and money. Go somewhere else.