I feel weird reviewing an Urgent Care/doctors office but here goes…read more I was looking for a convenient PCP and found AllCare. My doctor is awesome! He takes his time and answers all questions without rushing on to the next patient in line. Scheduling appointments online is SUPER convenient and all of the staff is friendly and helpful. Who knew I would find such quality care from an urgent care facility?! Shout out to Dr Brian Krachman!!

Very unprofessional at the front desk. I decided to leave because of their inability to take my HMO…read morewithout changing the name. Yet Piedmont next door was no issue.

They were very nice and helpful, the one nurse quite literally held my hand when I was nervous.read more

Very bad experience, the staff is not professional at all, I had to go 3 different times because…read morethey did not schedule the appointments according to the patient's case they had. They treated me very poorly. I don't recommend this place at all!!

Fast, kind and professional, from the front desk to the nurses to the docs. Anna is fantastic. I…read morewent in with a relatively serious dog bite tonight, they had me in and out of there in 45 minutes. They took great care and made me feel comfortable. I drive by several other Urgent Care facilities to get to these guys when I need them. highly recommend.

I've tried approximately 10 times today (2 days after my appt) to call regarding my tests and the…read moremedication I need - they do not answer the phone. I can't wait the 2-day turnaround MyChart says to expect- I need relief now! I see they respond to Yelp Reviews so maybe someone could follow up with me? I'll update my review and provide the reasons for the low score once I speak with someone.

I came in for a knee injury. I was able to book easily online and fill out basic forms as well…read more Everyone was friendly and knowledgeable and I appreciated that they had X Ray onsite. They gave me a referral to a specialist if I need one and I was out in less than an hour!

Disclaimer: I did not care for this location at all. Which apple detailed below. Instead, I would…read moretry other locations. As no one plans to have to visit, sometimes one must. Red flags right off the bat: dirty lobby floors and glass paned doors leading to the back area The receptionist was so busy talking on her phone, being very passive, definitely not something one would expect with a business having "Urgent" in the name. The staff do not escort you to/or from your room. You are simply directed to room coming in, and pretty much on your own to find your way out. The unfortunate "Im' just here" attitude - ZERO empathy - is disturbing, as well. Most importantly, is that I was not truly heard by the treating physician, Kim. A barely 20 minute visit to the tune of $400... seriously??!! After this visit, I would sooner go to an emergency room.

I called to get an appointment with them since I had been sick with sore throat coughing headache…read moreetc.... they did a TeleMed conference with me with a Doctor Who just kept on insisting that I probably have the coronavirus, I was just tested the day before and it was negative. But he made me come in to get tested anyway even though I had mentioned I'm pretty sure that's not what it is. When I made the appointment with them they told me that they wanted to do another Coronavirus test and I informed them that I had just had one the day before that came back negative. They insisted that I have another test and to drive in the back and someone could come out to swab my nasal cavity and do a rapid test.. In the back there was potholes, the place looked like the back of any crap hole that you might see anywhere, no signs, cones, no cameras etc. did not feel safe... actually thought I was in the wrong place so called and they said oh no, you're in the right place. Glad there were no car Jackers nearby. Anyway, the rapid test came back negative so they insisted that I take another test that they could send off for results, yeah another drive behind the business looking at dumpsters and homeless people, no offense. I told them that what if this is not what is wrong can you just see me and help me relieve my symptoms. I had to insist on a strep test which they finally agreed to. Even though the lady that swabbed me was very nice, as well as the one who took my nasal sample, she did not do an effective swab, when you swab for strep throat you swab the throat and the side, not run the swab back-and-forth over the top of the tongue which made me gag... and I did not have strep. The doctor did prescribe me two pills, but nobody came out to tell me what they were for, what the side effects were etc.... I just wanted to tell them I do not have a goddamn coronavirus! Unfortunately, they only came up with a pre-diagnosis which they thought was coronavirus and was not! But they would not let it go ...it's almost as if they wanted it to be that. I have an idea, since I passed the rapid test, why don't I just come in and get a real exam! I did pay for an office visit and never stepped foot in the damn place! I will not go there again, they might have some great reviews from people that felt better after they left there, but I felt like they were just trying to take my insurance companies money by offering test after test after test. What a disappointing visit! Not everybody that is sick has Covid!!!!!! It was literally like the McDonald's of urgent care, without the hot fries. UPDATE.... After I complained to the front office, the owner of the business contacted me and have me call one of the employees there named Dr. Romeo... Now HE was a pleasure to speak to... he acknowledged my concerns, and he listened to what I had to say. I think he was also very disappointed in my perception of the place, and the care that I received\didn't receive. He was not belittling, or patronizing, he seem to take to heart what I have to say about my perception. He also stated that they would work on the back to be more accommodating to the new testing "era". In addition, after hearing of all my symptoms and why they had to go through he was surprised that I had to go through it! Final thoughts said, he finally got me the antibiotic that I needed after reevaluating, and I felt he was very genuine. Mistakes happen, we can call them learning opportunities, and hopefully urgent care at Druid Hills learn something from this.

My experience at this place was disappointing; I went in for stomach pain, inflammation, and other…read moresymptoms, but they only prescribed Pepcid, and I wasted the money I paid for the consultation. That same day, I went to another place where they diagnosed my condition and started me on treatment in less than an hour.

Jessica, Ammar, and Dr. Bourquine were all amazing. Jessica especially went above and beyond to…read moreassist me and I will always come back here for care. Wait is never an issue and they truly do the work!

Not a good experience here. I came in for a deep cut in my finger, and they hardly looked at it…read more They told me I would most likely need stitches and sent me to the ER down the street for it. They still charged me $50 for doing basically nothing. When I got to the ER (after waiting there for hours), they did not even stitch me up and used skin glue instead to close the wound. The ER expressed frustration for me, saying that urgent care easily could have done that for me. So, I am pretty upset with my experience here and will not be back.

I am writing to explain my personal experience with Dr. Rikhter and this clinic. I have been a…read morepatient if his for close to twenty years and consider him to be one if the finest personal physicians I have ever had. He consistently shows obvious concern for me as an individual, takes the time to be sure I understand each aspect of diagnosis and treatment, always explains choices clearly, asks lots of questions and LISTENS to the answers, and never shows irritation at being questioned or challenged in the event that I might have another idea about my own treatment. Specifically, some years back I was tested with very high cholesterol levels (which remain high today). He prescribed Lipitor after explaining possible adverse effects. After two weeks of using it I threw it away as it was making me feel tired, sore and old. A friend who had gone into the hospital for a heart attack mentioned an arterial/heart scan that his doctors had suggested should be given to all suspect patients (including those with high cholesterol). When I queried Dr. Rikhter about this, rather than resisting, he corroborated that this would be worth investigating. Long story short, the test corroborated that while cholesterol levels in my blood are high I have virtually zero blockage. He went on to suggest a further "stress" test, just to be sure, and after clearing that he suggested that he could see no compelling reason for me to go on statins (Lipitor or otherwise), even though stAtistics suggest otherwise. I have his blessing to continue without medication, just repeating the routine tests every five years. I could cite any number of other specific experiences with his professional staff, nurses, et al, and not a single negative experience on almost twenty years. I will agree that the front office has at times seemed aggressive with regard to billing, and not always as organized as I wish it were. On the other hand I have always been informed of lab results and had follow up calls, mostly by my doctor in person, on an extremely timely basis. Again, the information has been clear, patiently delivered, and I am always given the chance to ask questions or state any concerns. Once I praised Dr. Rikhter to one of his PA's who was leaving his practice. Her parting words were that even though she had once worked for Johns Hopkins in Baltimore (one of the nations most widely recognized teaching hospitals) she felt so strongly about Dr. Rikhter that she would be flying back from New Hampshire (or Vermont) every year to see him for her annual physical. I corroborate this kind of enthusiasm.

very bad treatment, charge you a lot, charge you for the services he did not done, and his…read morerepresentatives behave you badly. Do not go to his office.

Overwhelmed, fearful, helpless. That's how I felt when my loved one was diagnosed with dementia…read more It's extremely difficult to find resources and treatment. Integrated Memory Care is the only primary care practice in the U.S. specifically for people living with dementia due to Alzheimer's, frontotemporal degeneration, Lewy body, and cerebrovascular disease and their care partners. Sadly, my loved one had been diagnosed for 9 months and had been treated by multiple Emory providers. No-one mentioned IMC. I learned about it through the Shallowford Alzheimer's Caregiver support group. To Qualify Before establishing care, patients must have a dementia diagnosis. Get on the wait list for a cognitive testing appointment and make an appointment with a neurologist in the interim. Integrated Memory Care Clinic (IMCC) IMCC enables patients and family care partners to have geriatric primary care, dementia care, caregiver support and education at one location with free parking! If your loved one has a cold, needs medication management, or is experiencing dementia behaviors, specialized nurse practitioners diagnose and treat with the goal of avoiding the ER and hospital visits. One Stop Shop Instead of a primary care doctor, patients' care is managed by nurse practitioners who have advanced training & specialization in dementia, geriatrics, and palliative care. The nurse coordinates care with geriatricians, neurologists and a clinical social worker. Dementia-sensitive primary care frees you from having to explain the diagnosis at every appointment, especially if your loved one has mild dementia and "presents well." Before IMCC I called every state agency and none were helpful. I have two degrees and struggle to figure out Medicaid! We'd wait months for a visit with a senior doctor who was dismissive. Even with a great PCP, every appointment was in a different place and the providers didn't communicate with each other. After hours and on weekends, we had to visit urgent cares and the ER just to end up with a huge bill and no treatment. With IMCC Now I message the nurse on MyChart and receive a faster response. Neurology appointments are handled through IMCC, with virtual cognitive tests. When there was sudden pain, we didn't have to leave home. Dispatch Health was recommended to evaluate my loved one. A wonderful social worker provides emotional support, disease education and self-care tips. Jenny informed me about financial resources, guardianship and managing dementia-related behaviors. Treatment/Services Services include preventive care & immunizations, treatment for acute issues like falls & infections, monitoring chronic conditions such as high blood pressure, care partner-only visits, planning for future care, cognitive assessments, referrals to specialists and an after-hours line for patients with urgent issues. Resources/Information The IMCC newsletter provides information such as virtual lectures, support groups, estate planning, clinical trials and events like "Musing Together" at the High. I've attended two empowering brain health conferences. My favorite project was "Improving Care Through Improv" at Dad's Garage where caregivers learned to use humor and "yes and" strategies to better communicate with loved ones. And we were paid! Summary 188,000 people aged 65 and up live with Alzheimer's in GA. 374,000 loved ones are unpaid family caregivers. IMCC lessens the burden and enhances the quality of life of those living with dementia. I highly recommend giving IMCC a call!

Sounds like a great idea for this clinic. It only works if the staff and doctors are compassionate…read more That's why the rating is a 1. The staff and doctors are the complete opposite. They claim its an all in one fix. You can see all the necessary providers all in one shop. The problem is they aren't doctors they are NP'S & RN'S. They lack empathy and compassion but can put on a good front while in office. This might be the only one in the U.S right now but it lacks substance .

I'm pretty shocked at the low reviews. I found the staff at Piedmont to be efficient and caring…read more Details below! Parking - Free and adequate LOBBY Free wi-fi. Insufficient seating for the million clients coming in and out but we waited in the car. 80's - 90's soft rock plays in the background. It's a clean environment where everyone wears masks. Which is great cause some were there for covid tests and others had preexisting conditions. REGISTRATION/COST Registration available online and via phone but I used paper and a pen. $40 copay with United insurance. SERVICE Slow. We were given a 1 hour wait but it was packed! Actual wait was about 1.5 hours but worth it. Nurse practitioner Tiffani was warm & personable. Dr. Marissa Shaw was compassionate and effective. It was a quick visit but Dr. Shaw gave good advice, treatment, follow up paperwork, referrals and a prescription. Honestly it felt more like a PCP visit than urgent care! Only negatives were the wait time and the fact that Walgreens had no record of the prescription. VERDICT I highly recommend Piedmont Urgent Care and particularly Tiffani and Dr. Shaw.

Bad experience, lack of communication or respect ! Dissapointed with Dr. Ebony…read more. Also appointments made without your consent or knowledge

This place was amazing. Please disregard the check in-that was done in user error! The staff here…read morewere super helpful and I highly recommend.

My 2nd visit to this location and I was very satisfied with their service and attendance…read more Quick and very helpful!!!