I feel weird reviewing an Urgent Care/doctors office but here goes…read more I was looking for a convenient PCP and found AllCare. My doctor is awesome! He takes his time and answers all questions without rushing on to the next patient in line. Scheduling appointments online is SUPER convenient and all of the staff is friendly and helpful. Who knew I would find such quality care from an urgent care facility?! Shout out to Dr Brian Krachman!!

Very unprofessional at the front desk. I decided to leave because of their inability to take my HMO…read morewithout changing the name. Yet Piedmont next door was no issue.

Very bad experience, the staff is not professional at all, I had to go 3 different times because…read morethey did not schedule the appointments according to the patient's case they had. They treated me very poorly. I don't recommend this place at all!!

It's extremely frustrating that they don't draw blood other than on weekdays during a limited time…read moreperiod. You come in on the weekend or after hours for an appointment and then they spring it on you at the very end that you need to come back Monday at 9am for blood draw. It's like why did I bother coming now if I just need to come back at a super inconvenient time? Find a real doctor that has trained phlebotomists or nurses on staff all the time instead of this half baked BS

Piedmont was my go to urgent for real health care on the weekends when no doctor is in office but…read morealas I can say most likely no more. Between losing body fluids ( yeah they did ! ) and getting things completely wrong for me diagnosis wise I will not likely be back. The front desk receptionist is and has been the best asset there. Maybe the nurses and doctors are over worked but I'm not feeling super confident when the doctor is reading about LeBron James on his computer when perhaps he should be helping people ?

I've always had a similar experience here. Usually the wait is about 30-40 mins even when you check…read morein online. The doctors are decent, they didn't prescribe me antibiotics for my tonsillitis cause it wasn't bacterial which is good I guess. But I am still in pain as I write this review. The cough is bad. I wish I had stronger meds to combat this. However I guess, as far as urgent care goes this is what you get. I would 100 recommend to go see an MD with an appointment if you can get one or if your ailment isn't super urgent. The staff at the reception is mostly nonchalant. The nurse this time around was really warm and nice. She really made me feel comfortable.

Ease of making appointment online was great; being prompted to fill in all of the medical and…read morepersonal information before hand is convenient. Location; lots of easy parking. Not the greatest shopping center to makes lefts in or out of. I grew up down the road from here and remember this building as Blockbuster. :) Ambiance: clean, modern, sleek waiting room. A little quiet and sterile, but for what the building is, that's OK. Care/service: was there for my daughter, and we no longer live in the area. Chose this place based on my Dad's recommendation, location on Google maps, and that it had great hours of availability. The gal at the front wasn't too friendly, but maybe her coffee hadn't kicked in yet because she was really nice when we were departing. The nurse and the PA who we eventually saw in the back were so warm and professional. They really put my daughter at ease. From walking in the door with an online scheduled appointment of 10 to leaving was under an hour. We saw two other patients exit, and the building was very quiet. I imagine that the wait can be FAR longer during a busier time of the day, so I am so glad that our experience was a prompt and as pleasant as it was!

I was seen by Michelle and Kim Lee they were both very professional, courteous and listened to my…read moreconcerns. I am feeling much better because of Kim Lee she diagnosed me correctly and gave me the correct care. This will be my go to place. Also the front desk was polite, respectful and professional, they were James and Leah. Thank you guys because I was really sick. This is S. Watson from Sat. 9/27/2025

Staff is unprofessional. I was lied to and overcharged for my visit. When I needed assistance, I…read morewas given the run around by attendant in the front and one of the medical assistants. I would not recommend.

One star given because I was seen quickly. I went in for abdominal pain, and was sent to get a CT…read morescan. When results were sent back to this facility, the doctor explaining them was rude and calloused (which honestly who cares as long as you give me information I need to get better) but no, he asks me why I even got a CT scan (Ummm helllo YOU'RE the doctor?! YOUR colleague ordered it clearly. I surely didn't go get one for "funsies"). He said that it wouldn't even tell them what they needed to know, and that I needed to go see a specialist. Wonderful, thank you for that fact after I spent $425 to get one. Did not find the source of the pain or offer up another solution but casually mentioned I had fibroids in a 2 min conversation. They then follow up the day after to say they were recommending me to another facility. No thanks, I freaked out after you gave me a vague diagnosis over the phone with no indication of whether jt was serious or not, and I found my own doctor right after that useless call. I understand urgent care can only do so much, but the lack of professionalism and the lack of sound medical direction after ordering an expensive test in THIS ECONOMY is ridiculous.

They got me in and out fairly quickly! The front desk lady, the nurse, and the PA were all super…read morefriendly. I had a great experience here but I hope I never have to come back lol!

Really kind people work here and this is definitely my best experience at an urgent care. It's…read moregreat that it's locally owned and you can see a doctor. They've been responsive and thorough and I recommend going to them when you are in need! They use flat and transparent fees as well. Quite unlike a lot of these corporate or hospital chain owned urgent cares.

I am writing to explain my personal experience with Dr. Rikhter and this clinic. I have been a…read morepatient if his for close to twenty years and consider him to be one if the finest personal physicians I have ever had. He consistently shows obvious concern for me as an individual, takes the time to be sure I understand each aspect of diagnosis and treatment, always explains choices clearly, asks lots of questions and LISTENS to the answers, and never shows irritation at being questioned or challenged in the event that I might have another idea about my own treatment. Specifically, some years back I was tested with very high cholesterol levels (which remain high today). He prescribed Lipitor after explaining possible adverse effects. After two weeks of using it I threw it away as it was making me feel tired, sore and old. A friend who had gone into the hospital for a heart attack mentioned an arterial/heart scan that his doctors had suggested should be given to all suspect patients (including those with high cholesterol). When I queried Dr. Rikhter about this, rather than resisting, he corroborated that this would be worth investigating. Long story short, the test corroborated that while cholesterol levels in my blood are high I have virtually zero blockage. He went on to suggest a further "stress" test, just to be sure, and after clearing that he suggested that he could see no compelling reason for me to go on statins (Lipitor or otherwise), even though stAtistics suggest otherwise. I have his blessing to continue without medication, just repeating the routine tests every five years. I could cite any number of other specific experiences with his professional staff, nurses, et al, and not a single negative experience on almost twenty years. I will agree that the front office has at times seemed aggressive with regard to billing, and not always as organized as I wish it were. On the other hand I have always been informed of lab results and had follow up calls, mostly by my doctor in person, on an extremely timely basis. Again, the information has been clear, patiently delivered, and I am always given the chance to ask questions or state any concerns. Once I praised Dr. Rikhter to one of his PA's who was leaving his practice. Her parting words were that even though she had once worked for Johns Hopkins in Baltimore (one of the nations most widely recognized teaching hospitals) she felt so strongly about Dr. Rikhter that she would be flying back from New Hampshire (or Vermont) every year to see him for her annual physical. I corroborate this kind of enthusiasm.

very bad treatment, charge you a lot, charge you for the services he did not done, and his…read morerepresentatives behave you badly. Do not go to his office.

Overwhelmed, fearful, helpless. That's how I felt when my loved one was diagnosed with dementia…read more It's extremely difficult to find resources and treatment. Integrated Memory Care is the only primary care practice in the U.S. specifically for people living with dementia due to Alzheimer's, frontotemporal degeneration, Lewy body, and cerebrovascular disease and their care partners. Sadly, my loved one had been diagnosed for 9 months and had been treated by multiple Emory providers. No-one mentioned IMC. I learned about it through the Shallowford Alzheimer's Caregiver support group. To Qualify Before establishing care, patients must have a dementia diagnosis. Get on the wait list for a cognitive testing appointment and make an appointment with a neurologist in the interim. Integrated Memory Care Clinic (IMCC) IMCC enables patients and family care partners to have geriatric primary care, dementia care, caregiver support and education at one location with free parking! If your loved one has a cold, needs medication management, or is experiencing dementia behaviors, specialized nurse practitioners diagnose and treat with the goal of avoiding the ER and hospital visits. One Stop Shop Instead of a primary care doctor, patients' care is managed by nurse practitioners who have advanced training & specialization in dementia, geriatrics, and palliative care. The nurse coordinates care with geriatricians, neurologists and a clinical social worker. Dementia-sensitive primary care frees you from having to explain the diagnosis at every appointment, especially if your loved one has mild dementia and "presents well." Before IMCC I called every state agency and none were helpful. I have two degrees and struggle to figure out Medicaid! We'd wait months for a visit with a senior doctor who was dismissive. Even with a great PCP, every appointment was in a different place and the providers didn't communicate with each other. After hours and on weekends, we had to visit urgent cares and the ER just to end up with a huge bill and no treatment. With IMCC Now I message the nurse on MyChart and receive a faster response. Neurology appointments are handled through IMCC, with virtual cognitive tests. When there was sudden pain, we didn't have to leave home. Dispatch Health was recommended to evaluate my loved one. A wonderful social worker provides emotional support, disease education and self-care tips. Jenny informed me about financial resources, guardianship and managing dementia-related behaviors. Treatment/Services Services include preventive care & immunizations, treatment for acute issues like falls & infections, monitoring chronic conditions such as high blood pressure, care partner-only visits, planning for future care, cognitive assessments, referrals to specialists and an after-hours line for patients with urgent issues. Resources/Information The IMCC newsletter provides information such as virtual lectures, support groups, estate planning, clinical trials and events like "Musing Together" at the High. I've attended two empowering brain health conferences. My favorite project was "Improving Care Through Improv" at Dad's Garage where caregivers learned to use humor and "yes and" strategies to better communicate with loved ones. And we were paid! Summary 188,000 people aged 65 and up live with Alzheimer's in GA. 374,000 loved ones are unpaid family caregivers. IMCC lessens the burden and enhances the quality of life of those living with dementia. I highly recommend giving IMCC a call!

Sounds like a great idea for this clinic. It only works if the staff and doctors are compassionate…read more That's why the rating is a 1. The staff and doctors are the complete opposite. They claim its an all in one fix. You can see all the necessary providers all in one shop. The problem is they aren't doctors they are NP'S & RN'S. They lack empathy and compassion but can put on a good front while in office. This might be the only one in the U.S right now but it lacks substance .

Bad experience, lack of communication or respect ! Dissapointed with Dr. Ebony…read more. Also appointments made without your consent or knowledge

I'm pretty shocked at the low reviews. I found the staff at Piedmont to be efficient and caring…read more Details below! Parking - Free and adequate LOBBY Free wi-fi. Insufficient seating for the million clients coming in and out but we waited in the car. 80's - 90's soft rock plays in the background. It's a clean environment where everyone wears masks. Which is great cause some were there for covid tests and others had preexisting conditions. REGISTRATION/COST Registration available online and via phone but I used paper and a pen. $40 copay with United insurance. SERVICE Slow. We were given a 1 hour wait but it was packed! Actual wait was about 1.5 hours but worth it. Nurse practitioner Tiffani was warm & personable. Dr. Marissa Shaw was compassionate and effective. It was a quick visit but Dr. Shaw gave good advice, treatment, follow up paperwork, referrals and a prescription. Honestly it felt more like a PCP visit than urgent care! Only negatives were the wait time and the fact that Walgreens had no record of the prescription. VERDICT I highly recommend Piedmont Urgent Care and particularly Tiffani and Dr. Shaw.

Everything! The PA & Doctor were awesome. Place was clean. Receptionist friendly and polite.read more

Great place to go when you're not well, everyone was so nice & helpful. Great Doctor, she was very…read moreknowledgeable & had a great bed side manner. And State of the art equipment, you don't even have to undress for an x-rays. GREAT EXPERIENCE!