Although I did not buy a vehicle from here, I appreciated the time they took to show me the vehicle…read moreI expressed interest in. When I called, there were a few vehicles that had caught my eye. However, I needed to drive them and compare some features. When I arrived, the salesman was ready with the keys. We were able to complete the test drives and give me more info on the vehicles to make me feel comfortable moving forward. Ultimately, I did not purchase a vehicle. But I did not feel rushed. The salesman was patient and informed. He made the experience simple and I will come back to see what they add to their inventory.

Very disappointing experience. The staff was extremely rude from the moment we arrived, and the…read morecustomer service only got worse from there. We were specifically promised a first responder discount, only to have it taken back at the last minute with no reasonable explanation. It felt dishonest and completely unprofessional. Overall, it was a frustrating and unpleasant experience, and I would not recommend this dealership to anyone. Rachel & Ben

Had an "okay" experience buying a car here, but everything after the purchase was extremely…read moredisappointing. During the test drive, the battery was completely dead -- not a great first impression -- though they were able to jump it and get things going. The actual buying process was smooth, and the salesperson (Jane) was the highlight of the experience. She made the purchase feel straightforward and positive but that soon changed once I made the purchase. Unfortunately, the customer service ended the moment I drove off the lot. Not long after purchasing the vehicle, I noticed a slow tire leak. I had it inspected by a certified professional, who confirmed the issue was caused by a cracked rim -- something easily missed if the rims aren't thoroughly checked during inspection. When I contacted the dealership, they immediately assumed I caused the damage, even though I never hit anything, never drove on a flat, and have zero reason to believe this happened after leaving the dealership. Their attitude made it clear: once the sale is done, they take no responsibility. For a dealership that I just bought a $35K+ vehicle from, the lack of accountability and support is unacceptable. I expected better treatment and basic post-purchase care. I would not recommend this dealership. They are helpful until you sign the papers -- after that, you're on your own. STAY AWAY.

Not sure I've had a worse experience at a dealership than I experienced on Friday 2/13/2026. Now…read morethat I read the reviews I can see why the rating on this dealership is so low. The atmosphere is not welcoming at all. Untrained sales force, arrogant and unapproachable management. Beware of this place.

I had an amazing experience working with Chance at the dealership. From start to finish, he was…read moreknowledgeable, patient, and genuinely helpful. He took the time to answer all my questions, made the process smooth and stress-free, and never made me feel pressured. Chance truly went above and beyond to make sure I found the right car and felt confident in my decision. If you're looking for someone honest and easy to work with, I highly recommend asking for Chance!

Absolutely worst car buying experience ever. Would not recommend this place to anyone and avoid at…read moreall costs. We bought a 2013 Ford Edge and after repeated attempts and recommendation bought the recommended warranty from the sales/finance representative. Of course everything looked fine on the car on the outside and worked great during multiple test drives but as soon as we officially drove it off the lot all the issues started happening(tire alert/low pressure, alignment bad on front and back, front control interface board bad(radio and ac changes by itself while driving and Ford no longer manufactures, engine light(bad spark plugs/coils), backup camera quit working, passenger door sensor is bad so lights stay on in car as it thinks the door is open, both rear control arms warn out and rusted, etc.). Warranty group was atrocious to try and work with and pointed the finger at the dealer location and they pointed the finger at the warranty group. The owner/manager said he would personally handle the situation which was an absolute joke. Never heard back from them and after multiple calls back still got the run around with the excuse of being out sick. Now sitting here with a used car that needs half the cost of what I paid for the car to be useable and fully safe to drive. Worst used car dealership ever and don't take ownership of a car that looked great on the outside but had so many issues it isn't worth fixing at this point. Have some ownership if you are selling a bad product and make it right. Not sure how you can stay in business with these types of deceitful and improper business practices.

I was very skeptical about purchasing a vehicle (Tesla) from across the country without physically…read moreseeing the vehicle until I came across IQAutos. IQAutos posts very clear photos of their inventory for clear transparency of what you are buying, especially for their huge Tesla inventory. They know what photos to display in their listings so you don't have to ask too many questions (Car computer version/actual current range). They make it extremely simple and easy to purchase a vehicle compared to the normal dealerships that play haggling games with you trying to squeeze every possible dollar out of you. They have many years of experience and it definitely shows with how they adapted to today's average consumer. Shout out to Tony who was very responsive and knowledgeable of Tesla's throughout the entire transaction. If I ever purchase another Tesla, it will likely be from them. The entire experience was great! Highly recommend!

Matt and IQAutos were outstanding to work with. So honest and transparent, I really had to ask…read moremyself several times if I was being punk'd. Great selection, best prices you will find anywhere. Cars well taken care of. Highly responsive and A+ communication at all times. Totally seamless process!

FROM QUORA.COM FOR TERESA KING - NOT MY PERSONAL EXPERIENCE -…read more My friend Ernest paid $3,800 cash for a truck at Tier 1 Auto in Gainesville, GA. They was so nice and polite. He drove off the lot and went straight to a mechanic shop. The mechanic examined it and looked underneath and said that the truck was unfit to drive because it has been sitting so long somewhere in water or snow and developed rust damage. Tier 1 painted the entire bottom so we couldn't see the rust. When Ernest started examining it, chunks of rust was coming down with just a touch. Ernest immediately took the truck back. He had the truck less than 30 minutes and they told him it was his loss. They laughed in his face and started calling him names, cussing him out, they really tormented him. I felt so bad for him. I called the police because they got in his face as to gang up on him. The police said that he should have googled reviews, and did research before he bought the truck. And he was right. I have never in my life of 52 years seen salesmen, mechanics, and etc. treat a person as bad as they did. The mechanic put on a good show displaying the good running motor, transmission, interior, the low mileage of 91,000 and so forth. Ernest is a good hardworking man and he didn't deserve this. This man name is Ernest Irving and I want the world to know that Tier 1 Auto in Gainesville Ga intentionally sold him a Lemon and treated him horrible after he gave them cash money. Ernest was willing to accept less money back, but they actually told him to take them to court and he was a fool for buying this truck. I told Ernest to place this in GOD'S hand and I promise he will FIX IT.

They mislead you. The cars they sell are promised to be one thing. You drive it off the lot, it…read morebreaks down. This place needs to shut down. You ask for for your money back and your car back. They refuse? Why??? Don't go here

I came here for my first oil change and recalls on my vehicle. This is the first time being at a…read moreJeep/Dodge dealership so I wasn't sure what to expect. I made my appointment online to make sure they had adequate time to work on my vehicle. There wasn't many people working on a Saturday but unfortunately due to my work schedule, I had to make my appointment online on a Saturday. I made my service appointment with Carly who was super friendly upon check in. She told me it would be approximately 2 hours. I was like no problem. The waiting area inside was nice and big. There were TVs, coffee, cold bottled waters, and some fresh popped popcorn. There was color books, toy cars, and etc for the little kids. Bathrooms were clean. I checked out the showroom had a nice variety of cars there. The sales employees were friendly and asked me if I needed help. A super friendly master technician offered to give my little kid ice cream which made his day! We spoke and he was super knowledgeable and nice. By this time, Carly came to tell me that my car was ready. It was actually finished a lot faster than I expected. They were running oil change specials where you can get them like for 3 for $200 or 2 for $145. Great prices for oil changes. I had a super great first experience here and can't wait to come back again. I definitely recommend this dealership if you need to bring your Dodge/Jeep/Chrysler/Ram to get serviced!

AMAZING - beyond expectations service. Super kind, proactive owner…read more Due to a series of unfortunate circumstances, we ended up in a bind with no drivable car and need to leave for a trip the following day on a Saturday afternoon. Despite this, Derek and his team were able to resolve the issue and went way beyond the extra mile to get us a loaner car and enable us to still make it on our trip. Super pleased and grateful for the service at Don Jackson.

Very Friendly experience I was so surprised how fast the loan application process went Thur and the…read morefinical officer in the dealership processed all paperwork very quickly. We were in and out driving the new car in less than 2 hours. The salesman was great he made sure we were able to get the car we wanted I would highly recommend this dealership to everyone!!!!

Slowest place around to have your car serviced. Over 2 hours just for an oil change. Oh, and rest…read moreassured they'll always find something else that needs to be "fixed".

This place is a scene out of a horror movie. There is no organization whatsoever. They don't help…read moreyou find anything. All of their boats are very old and need to be in a landfill. This is not even a junk yard....this is a dumping ground for old boats. Nasty place, that is an EPA nightmare. Cannot believe the county hasn't shut this place down.

Good folks, had just what I needed. Fellas took my parts off in the rain and made sure I had…read moreeverything, right down to the original washers to go back on my 89 bayliner ciera with the omc cobra ,emblems and all. Steve is a awesome guy and so is his employees. We have purchased a all aluminum trailer, prop and trim lifts from him so far. Pretty much just drive down there and it's out there somewhere. Still wanting that flintstones platter one day Steve!!

They are the closest Tesla collision repair place near me. So I took my car over there. The guy…read moresaid it's gonna take nine months to get this left rear quarter panel then I never heard from them. They never ordered it they told me they were not gonna work on my car. The quote from progressive came back at around $1600 but we all know that that's just a starting point and that they can add onto that as the collision center. But they flat out refuse to work on my car and they never called me back. It was absolutely brutal.

After calling several time i finally scheduled an appointment with German with broken English…read more Hard to understand. He looked at my vintage pickup truck, took several pictures and said I would have an estimate at 6pm. No estimate and tried calling several times to see if it was sent. No reply! Have no idea of the quality of their work but extremely unprofessional and unpleasant experience. Would nottejjow-foskod-nuzQu4t recommend