Had an "okay" experience buying a car here, but everything after the purchase was extremely…read moredisappointing. During the test drive, the battery was completely dead -- not a great first impression -- though they were able to jump it and get things going. The actual buying process was smooth, and the salesperson (Jane) was the highlight of the experience. She made the purchase feel straightforward and positive but that soon changed once I made the purchase. Unfortunately, the customer service ended the moment I drove off the lot. Not long after purchasing the vehicle, I noticed a slow tire leak. I had it inspected by a certified professional, who confirmed the issue was caused by a cracked rim -- something easily missed if the rims aren't thoroughly checked during inspection. When I contacted the dealership, they immediately assumed I caused the damage, even though I never hit anything, never drove on a flat, and have zero reason to believe this happened after leaving the dealership. Their attitude made it clear: once the sale is done, they take no responsibility. For a dealership that I just bought a $35K+ vehicle from, the lack of accountability and support is unacceptable. I expected better treatment and basic post-purchase care. I would not recommend this dealership. They are helpful until you sign the papers -- after that, you're on your own. STAY AWAY.

So I was sold an Jeep from this location and the communication that I have received has been stuck…read morein basement level. The car salesman no longer responds to text messages or assists with resolutions to issues. My latest issue was the purchase of a backup key. I fought 2hrs of traffic to pickup key and get it programmed only to find out the key was not cut correctly rendering it not usable after waiting a month. I made an inquiry to the manager by email if the concern could be escalated and no response ytd. Once the sale was done they washed hands with me and left me hanging. Crazy thing is I was referring customers to the location and have advised them not to move forward. I'm so disappointed at the response I'm receiving from this location. You basically have to keep driving the distance to get things done yourself because once you drive off the lot that is it. Saying terrible customer service is really being kind....read other reviews before you decide for yourself.

Apparently this place is under new management. All the cars are really nice. I was in and out of…read morethere. Good cars, good service, straight to the point. Just how I like it. HIGHLY recommend if you want a good car and don't want to spend 4 hours in a dealership.

WORST vehicle buying experience ever!!!! I didnt wanna leave a bad review but unfortunately Ive…read morereached out for 3 months working with Blaine and still dont have my fender that supposely came off on a test drive and then was repaired and flew off again during transit to me. Ive reached out via company email to speak with Billy Balew himself and called left messages with no return calls or emails. This transaction was pure heck , from the taxes not right at the court house to the temp tag not on the vehicle when it arrived. And ive sent atleast 100 text messages to Blaine back in forth with promises to get things right and continued lies. When i purchased the vehichle it was purchased with all 4 fenders now driving around with 3 for 3 months waiting to be fixed and I'll now have to purchase myself. Also was insured that it was looked at by a mechanic and there was no oil change oil was BLACK and tires was bald. needed to rotate but they failed to put the locking lugnut tool in the vehicle so that was another frustration i had to work to find another to even get the tire off. I could go on and on and I kept ALL my text messages and emails and phone calls if anyone would love to see proof!!! ONCE again stay far far away from Billy Balew Motorsports !!!! ps if yall want this review down try reaching out and making this right. Oh and becareful reading some of these 5* reviews funny how the names match folks that work there!!! McCormick

I was very skeptical about purchasing a vehicle (Tesla) from across the country without physically…read moreseeing the vehicle until I came across IQAutos. IQAutos posts very clear photos of their inventory for clear transparency of what you are buying, especially for their huge Tesla inventory. They know what photos to display in their listings so you don't have to ask too many questions (Car computer version/actual current range). They make it extremely simple and easy to purchase a vehicle compared to the normal dealerships that play haggling games with you trying to squeeze every possible dollar out of you. They have many years of experience and it definitely shows with how they adapted to today's average consumer. Shout out to Tony who was very responsive and knowledgeable of Tesla's throughout the entire transaction. If I ever purchase another Tesla, it will likely be from them. The entire experience was great! Highly recommend!

Matt and IQAutos were outstanding to work with. So honest and transparent, I really had to ask…read moremyself several times if I was being punk'd. Great selection, best prices you will find anywhere. Cars well taken care of. Highly responsive and A+ communication at all times. Totally seamless process!

FROM QUORA.COM FOR TERESA KING - NOT MY PERSONAL EXPERIENCE -…read more My friend Ernest paid $3,800 cash for a truck at Tier 1 Auto in Gainesville, GA. They was so nice and polite. He drove off the lot and went straight to a mechanic shop. The mechanic examined it and looked underneath and said that the truck was unfit to drive because it has been sitting so long somewhere in water or snow and developed rust damage. Tier 1 painted the entire bottom so we couldn't see the rust. When Ernest started examining it, chunks of rust was coming down with just a touch. Ernest immediately took the truck back. He had the truck less than 30 minutes and they told him it was his loss. They laughed in his face and started calling him names, cussing him out, they really tormented him. I felt so bad for him. I called the police because they got in his face as to gang up on him. The police said that he should have googled reviews, and did research before he bought the truck. And he was right. I have never in my life of 52 years seen salesmen, mechanics, and etc. treat a person as bad as they did. The mechanic put on a good show displaying the good running motor, transmission, interior, the low mileage of 91,000 and so forth. Ernest is a good hardworking man and he didn't deserve this. This man name is Ernest Irving and I want the world to know that Tier 1 Auto in Gainesville Ga intentionally sold him a Lemon and treated him horrible after he gave them cash money. Ernest was willing to accept less money back, but they actually told him to take them to court and he was a fool for buying this truck. I told Ernest to place this in GOD'S hand and I promise he will FIX IT.

They mislead you. The cars they sell are promised to be one thing. You drive it off the lot, it…read morebreaks down. This place needs to shut down. You ask for for your money back and your car back. They refuse? Why??? Don't go here

I came here for my first oil change and recalls on my vehicle. This is the first time being at a…read moreJeep/Dodge dealership so I wasn't sure what to expect. I made my appointment online to make sure they had adequate time to work on my vehicle. There wasn't many people working on a Saturday but unfortunately due to my work schedule, I had to make my appointment online on a Saturday. I made my service appointment with Carly who was super friendly upon check in. She told me it would be approximately 2 hours. I was like no problem. The waiting area inside was nice and big. There were TVs, coffee, cold bottled waters, and some fresh popped popcorn. There was color books, toy cars, and etc for the little kids. Bathrooms were clean. I checked out the showroom had a nice variety of cars there. The sales employees were friendly and asked me if I needed help. A super friendly master technician offered to give my little kid ice cream which made his day! We spoke and he was super knowledgeable and nice. By this time, Carly came to tell me that my car was ready. It was actually finished a lot faster than I expected. They were running oil change specials where you can get them like for 3 for $200 or 2 for $145. Great prices for oil changes. I had a super great first experience here and can't wait to come back again. I definitely recommend this dealership if you need to bring your Dodge/Jeep/Chrysler/Ram to get serviced!

Run, don't walk, AWAY!!!! Saw a deal online. Did a deal…read morewith salesman Ryan, negotiated the price in writing, and agreed to the sales price in writing. He promised the car was pulled off the floor pending sale. Then BOOM they sold the car to someone else. Falsely claimed we "refused" to sign paperwork that was never sent. Should have seen red flag when they advertised a $699 doc fee included in the price, and their first offer used the same price, plus the $699 doc fee. Do NOT trust these guys; they prove the stereotype of used car salesman!!!

Very Friendly experience I was so surprised how fast the loan application process went Thur and the…read morefinical officer in the dealership processed all paperwork very quickly. We were in and out driving the new car in less than 2 hours. The salesman was great he made sure we were able to get the car we wanted I would highly recommend this dealership to everyone!!!!

Slowest place around to have your car serviced. Over 2 hours just for an oil change. Oh, and rest…read moreassured they'll always find something else that needs to be "fixed".

This place is a scene out of a horror movie. There is no organization whatsoever. They don't help…read moreyou find anything. All of their boats are very old and need to be in a landfill. This is not even a junk yard....this is a dumping ground for old boats. Nasty place, that is an EPA nightmare. Cannot believe the county hasn't shut this place down.

Good folks, had just what I needed. Fellas took my parts off in the rain and made sure I had…read moreeverything, right down to the original washers to go back on my 89 bayliner ciera with the omc cobra ,emblems and all. Steve is a awesome guy and so is his employees. We have purchased a all aluminum trailer, prop and trim lifts from him so far. Pretty much just drive down there and it's out there somewhere. Still wanting that flintstones platter one day Steve!!