I have been to a few Prezzo restaurants and had nothing but excellent food coupled with excellent service. So when one opened on our doorstep at Valley Centertainment in Sheffield we could not believe our luck. My wife and I plus two friends went on our recommendation to the Prezzo restaurant at Valley Centertainment in Sheffield on Valentines Day. We could not book a table until the 21.30 sitting but that did not cause us a problem. We arrived at 21.25 and were shown to a table within 5 minutes. It then took a further 30 minutes before anyone came to take our order from the set menu for that evening. It then took 20 more minutes for our starter to arrive. We then got a different waiter who brought our main course again after a 30 minute wait. At 22.50 I had to ask someone if they would take our dessert order. Waiter number 3 took it. The other two waiters had already left for home. Whilst waiting for the dessert my wife, like me was very embarassed as we had told our friends they would have a great night, said she would get another round of drinks so at 23.05 she went to the bar to order them only to be told it was too late and after licensing hours. I suppose they haven't heard of the supper hour extension. She sat back down and the manager came over to apologise saying it was the busiest night since opening. He did give us a round on the house to compensate for what he himself described as not the usual Prezzo service. I have to be honest and say that the food was excellent but the poor slow service let them down on this occasion. read more