Health hazard!! Sasso should be ashamed
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We have had many meals at Sasso but have noticed that over the last 12 months service, attention to detail and food quality has been slowly dropping.
Lasts night's meal was a disaster.
The Scallop appetizers at just under £11 consisted of four of the tiniest scallops you will ever see - they were smaller than my thumbnail.
Then the main course arrived before we had finished eating the appetisers!.
The waiters hung around with the main course until we finished, grabbed the empty plates and left the main course. When I complained they told me they were busy and if we didn't take it it could be a while before we got served new mains...
I ordered the veal chop, which while charred on the outside was stone cold and raw on the inside. I suspect it had been cooked from frozen...
Would you eat it? To me it's definitely a health hazard.
My wife's Cod was undercooked with soggy skin, and the lasagne was burnt. The salmon dish looked ok but was a tiny portion.
When I spoke to the manager he just grinned inanely and told me "they were busy", no apology for serving hazardous raw food or spoiling our evening..
At this point we had had enough and decided to leave. They wanted us to pay the bill, although after a little discussion they agreed this should be completely waived.
Based on the slow decline we have seen, culminating in this experience, we will not be going back.
Zero Customer Service by Sasso and they should be ashamed of themselves.
Very, Very disappointing read more