Our family has been with Camillus Family Health for many years. Dr. Jackson was a key team member…read moreduring my husband's treatment for Stage IV kidney cancer. He and his staff have always provided good care with much kindness.

This place has shady written all over it glad i recorded Dr Leland yelling at me, these people told…read moreme to come back the next day after i was electrocuted and as of today i have a lot of chest pains i possibly had a stroke and am heading towards death, if i die as a result of incompetence Camillus Family Health and Crouse Hospital will wish they never crossed me ! I know a higher power some really nasty people that will take care of this situation, forget the lawyers and money, its eye for an eye like it says in the Bible.

I was with Dr Mark Pisik for 35 years I went away to Florida to try to work things out in my life…read morewhich just walked into a abusive relationship so I came back . Family Care Medical Group would not take me back as a patient I had no one to prescribe for me I'm a two-time cancer survivor I've been left my entire family I am all alone and it took me 4 months to find a new doctor. I thought the medical profession had to take a oath to do no harm. I've been out without my meds depression migraine and Xanax for my panic attacks because of my two-time cancer survival. I'm not sure if any doctor cares about anybody

Dermatology Appointment: No follow up from testing like promised. The results may be important to…read moreyou but not to the provider. If your first name is called make sure you jump up to see if it is your appointment other wise your waiting like I did for half hour. When I was called the nurse made sure it wasn't her fault . No accountability

Bobby Lupkowski is a friend of mine and is an individual with a serious mental health disorder…read more These claims have been investigated and found to be false, and as a result there is an order of protection against him for making these false allegations. Please do not believe this nonsense, he IS in counselling and needs to continue with psychotherapy as there is still delusional issues going on.

I needed to find a new doctor quickly and was told they were accepting new patients. My medications…read morehad run out and could not be re-filled and I explained my urgency to them. I visited the office to schedule an appointment. I was given an application to fill out. I said I'm not applying for a job, I want to make an appointment. They said I needed to apply to become a new patient. I've never heard of anything like that nor has anyone else. I have excellent insurance and no serious medical issues. I completed their application and left. A few days later I received a call saying all of their doctors were NOT taking new patients. I told them I clearly stated my urgency when I stopped in and was told they were taking new patients. Now I find out that wasn't true and I wasted 4 days waiting. They CLEARLY don't care about people's well being. In visiting many other doctors in my area I found many are under the Family Care Medical Group. I visited 5 with similar bad results. I would not trust these insensitive, uncaring people with my healthcare.

Update to my original review. Reached out to billing and was lied to by the billing department that…read morethey don't charge me which they did and that it was my insurance who had to update the eob in order to refund me. They are coming insurance fraud and are scrambling. Check any bill you get from them I have been charged every time I have gone there and then called asking why if I paid my copay would I be charged again and 9 out of 10 times it is some lie. Oh we didn't see you had insurance you can disregard, oh we weren't parring with Excellus then (they were). This company is dirty and you should not trust their billing practices.

I went there at my surprise to do a drug test for a job and then later I found out they didn't give…read moreme all of my identification back So when I asked if it was there, they said no And now I have to get my ID replaced

When we arrived (December 2020) the receptionists were not wearing masks, but they did put them on…read moreafter speaking with me. They didn't take our temperatures or ask about any exposure to Covid-19. Even when I repeated my child's preferred name multiple times, they still called them by the name on the insurance card. A small thing, but definitely lacking in patient care/compassion. Most disturbingly, when Dr. Rameas saw us, he kept his mask beneath his nose the entire time. We won't be going back.

My initial appointment was last week. As the doctor was treating me, we went over everything and I…read morewas in full understanding of the course for treatment and that would be an orthotic. The doctor seemed very full of himself but I didn't think anything of that at that time. The doctor told me I was his 17,148th patient when I asked one question which he seemed very put off by me asking him to explain in more detail, he told me not to question anything as he's been practicing for over 20 years. Brenda is his administrative assistant that I talked to a few times over the phone and she was great! Very nice and very informative. When I talked to their office today I spoke to someone else who told me several things as far as pricing and costs that we hadn't gone over, and when I asked her if I could speak to Brenda she told me I could call back tomorrow. I explained to her that I've talked to Brenda and I would prefer to talk to Brenda as she was familiar with everything that was going on, which at that point the doctor got on the phone and explained to me that I was right and the other assistant was wrong in the information she was giving me, as I was clarifying everything. I asked the doctor what material the orthotic was made of which then the doctor told me not to question what material it's made of. The doctor told me again that he's he's been practicing for over 20 years and brought my profession into the conversation to give an analogy which had zero relevance to anything. The doctor then followed that up by telling me he doesn't have time to answer questions, clearly over reacting, he then said he wouldn't see me as a patient and the money I paid for the orthotic would be sent by mail and hung up. Brenda called back and I explained to her my frustration with the doctor and she was professional and kind about everything. I've never met anyone as entitled, arrogant, cocky, and rude as this doctor was. I don't care that he's been practicing for over 20 years and that he's had over 17,000 patients. The fact that the doctor got so bent out of shape over me asking what material the orthotic was made of and he told me he wouldn't see me as a patient and my down payment towards those would be sent by mail and hung up, truly words don't express how unprofessional this is. I feel bad for his 17 thousand patients that have been treated.

Made an appointment with Dr Nazim. Talked to Sue who was very professional in handling my request.read more

Scheduled an appointment getting right in! The young lady on the phone was very professional,…read morepolite. Wonderful

Easy to get an appointment. The staff and doctor are very polite and professional. I had an in…read moreoffice procedure with great result. I highly recommend them