placed a pickup order to grab on my way home from work on Monday 2/24. After placing my order, the…read morewebsite stated that it would be ready for 6:02 PM. Although I entered my phone number and email address on the checkout page, I was never sent any further updates on my order. However, my bank account was charged and everything appeared to be normal. I headed to the counter, arriving at 6:15 PM. When I approached the woman working and told her that I had an order for pickup, she told me there were no online orders. I showed her the confirmation on my phone, still having the website open. The page listed the order, the pickup location and time, and proof of payment. She quickly glanced at it, said "no" and walked away. There were no other customers to help, but she would not stay at the counter to assist me. I had to keep asking her to come back - to look at my phone and understand that I had already ordered and paid. She continued to say no and walked away each time. Finally, she said that I needed to show her my name on the order. The name was not on my confirmation page and I had received no texts or emails. I told her my name and showed her my order number and explained that I had not received any communications, but she wouldn't listen or offer me a solution. She refused to fulfill the order and help me in any way. Again, she walked away. I asked if there was a phone number that I could call to get some help and she said no, I could not call anyone. She and another woman who was prepping the food (but ignoring me) started making faces like I was the being a problem. It was clear she was not going to help me or refund my money. I felt embarrassed and confused. So I had to leave with no food, but they kept my money. I am out $20. I called the location three times in hopes of reaching a manager, but my calls were never answered. I sent two emails to corporate that have still not been acknowledged. I am disputing the charge with my bank. I would never recommend this location to anyone. I am a very patient and non-confrontational person. But I was treated like a nuisance and a problem. I have never experienced this anywhere else. They took my money and gave me nothing. I understand that mistakes happen and don't mind waiting a bit longer to resolve things. But the woman working the counter treated me very poorly for no reason. And still, 2 days later, no one will help me.

the food was so good but the cups stained and ruined my favorite gray sweat pants and there water…read morewas mid

One of my favorite places around also they just don't make bagels. They make different cookies,…read moredifferent kinds of bread they have pizza they have all kinds of treats you're gonna like it give it a try.

Fun set up to be able to see the machinery and enjoyed the fresh baked products first hand…read more Miller Leo - huge bagel sandwich. Love the spicey sauce and toppings. The bagel was crunchy and toasty. Cinnamon roll - a weekend special. Not too sweet and very bread like which isn't the same consistency you typically get. Frosting was delicious though and still worth a try. They also offer iced coffee though I didn't see it on their menu anywhere. I didn't notice an espresso machine so maybe it is just limited to iced and hot brewed coffee. There is a small number of tables but only one large table to accommodate a group larger than 4.

Awesome brewery in Salam, might be my favorite in Salem…read more It faces a little waterway, which is awesome on a gorgeous day. The space is huge and there's seating inside and out. Great options for beer and they're priced reasonably well. Do yourself a favor and stop by Notch.

This brewery is in such a fantastic location, right along the water with plenty of outdoor and…read moreindoor seating. Dog friendly as well which is great to see. They have a couple of board games and dart boards inside to use which is nice to play while you are drinking beers with your friends. They specialize in German and Czech beers which is cool, but they could use a few more options though, majority of their beers were only 4.5% and a few of the beers tasted similar to one another. They definitely could step up their food game for sure; I'm not saying they need a full blown menu but more snack options would be a great addition here. We got to go during their Polish festival which was nice, but super packed, they had a Polka band and brought in tents to sell some amazingly delish pirogies- but that was only a one day thing. They also added a few Polish beers on tap for the day as well.

Backbeat Brewing Company does Irish breakfast once a month, and as someone who has only had it in…read moreIreland prior to this, it did not disappoint! Prices were extremely reasonable with a breakfast coming out to about $13 and the employees behind the counter were super friendly and nice. The breakfast was delicious and a great portion for the price. My partner who has not eaten an egg in about 20 years worked up the courage to try this one and LOVED it which was as a huge win as he now knows he does like eggs! I personally enjoyed the beans and sausage, which definitely were just as good as what I've had in Ireland. The restaurant was relatively quiet when we went, but there were still a handful of regulars there. There was also Irish session happening around noon, which we stayed for part of and it was nice as well.

This place is unlike any brewery I've been to. If you're British, you'll love it. They're stocked…read morewith English and Irish goods including Christmas crackers! They have the best sausages you can buy, Heinz beans, bread, etc--way more extensive than the English section of the grocery store. But besides that, the staff are amazing, drinks are great--they even have beers on cast. They have speciality coffee in the morning and on certain weekends they have a full English breakfast--worth it!

Great location as you can get food and beer!…read more They have a great selection of beer available from porters to IPAs to lager and red ales.

Great stop and there's really good chicken there if you're hungry. The ambiance is super chill to…read morejust pop in for a quick drink or bite.

Second time here and I love it! Ambience is super chill and there's plenty of space for a group;…read morefamily etc They have a small variety of beers but I feel it fits the bill! Kitchen isn't open as of right now but I only went for the beers! I will definitely come again- the person who worked the bar was also super cool!

Beautiful view from the second floor. They don't have waitresses, so you can order at the bar or…read moreyou can order with your phone using the toast website. There are QR codes on the table. It's not hard to use, but I bet some other folks probably just prefer to order with a waitress . The food was very good, at least mine was. I had the pork tacos. My brother said his burger was okay, but it's bacon looked lackluster... Like it was from Wendy's fast food. Also my nephew did not enjoy the kids mac and cheese. I tried and it did have a little kick, which is a weird choice for kids. I would definitely come back for the view alone.

Such a cozy location in a cool, old, brick building. Got the traditional hazy beer and it didn't…read moredisappoint. I could have eaten the whole basket of pretzels myself. They were light and airy and salty... perfect snack to go with a cold beer!!!

Wanted to love this place but all the IPAs tasted exactly the same (I can see non-IPA fans rolling…read moretheir eyes and saying they always taste the same lol) The peach was our favorite. Their menu isn't huge but they had some snack options to choose from!

BWBC was a sponsor of a Halloween event we went to in Somerville. They slipped us free flight…read morepasses. So when in Lynne ... First off- hectic location due to a shared parking lot area in a industrial area. Not enough parking! Also, small venue inside. It was plenty for this Saturday afternoon but if they run an event it must be shoulder to shoulder. Awesome graffiti on the back wall but missed opportunity in their plain bathrooms. Shuffleboards and games are always a win. Small merch corner. The true win here... the bartender! He was personable, outgoing, loud and downright having fun! He spread the vibe. He was super nice to our kids, even letting our little guy get a little tour. Bent was a great time!

Good beer, good service! It is a little confusing to find, but we found it lol. Had a Festbier…read more(Octoberfesr larger,) and a Pumpkin lager. Both very tasty!

The pizza and fries were delicious. Pizza is definitely a killer item on the menu. You can tell a…read morelot about how seriously a place takes making pizza by ordering a plain. I was not disappointed! Sauce was delicious and the dough was tin and cooked to perfection. Service was not outstanding and Christmas decor was minimal.

I have enjoyed their beer for years but ever since they redesigned their taproom and upgraded their…read moremenu it has greatly improved. This is a great place to go with friends and not have to worry if you will get a table.