placed a pickup order to grab on my way home from work on Monday 2/24. After placing my order, the…read morewebsite stated that it would be ready for 6:02 PM. Although I entered my phone number and email address on the checkout page, I was never sent any further updates on my order. However, my bank account was charged and everything appeared to be normal. I headed to the counter, arriving at 6:15 PM. When I approached the woman working and told her that I had an order for pickup, she told me there were no online orders. I showed her the confirmation on my phone, still having the website open. The page listed the order, the pickup location and time, and proof of payment. She quickly glanced at it, said "no" and walked away. There were no other customers to help, but she would not stay at the counter to assist me. I had to keep asking her to come back - to look at my phone and understand that I had already ordered and paid. She continued to say no and walked away each time. Finally, she said that I needed to show her my name on the order. The name was not on my confirmation page and I had received no texts or emails. I told her my name and showed her my order number and explained that I had not received any communications, but she wouldn't listen or offer me a solution. She refused to fulfill the order and help me in any way. Again, she walked away. I asked if there was a phone number that I could call to get some help and she said no, I could not call anyone. She and another woman who was prepping the food (but ignoring me) started making faces like I was the being a problem. It was clear she was not going to help me or refund my money. I felt embarrassed and confused. So I had to leave with no food, but they kept my money. I am out $20. I called the location three times in hopes of reaching a manager, but my calls were never answered. I sent two emails to corporate that have still not been acknowledged. I am disputing the charge with my bank. I would never recommend this location to anyone. I am a very patient and non-confrontational person. But I was treated like a nuisance and a problem. I have never experienced this anywhere else. They took my money and gave me nothing. I understand that mistakes happen and don't mind waiting a bit longer to resolve things. But the woman working the counter treated me very poorly for no reason. And still, 2 days later, no one will help me.

the food was so good but the cups stained and ruined my favorite gray sweat pants and there water…read morewas mid

One of my favorite places around also they just don't make bagels. They make different cookies,…read moredifferent kinds of bread they have pizza they have all kinds of treats you're gonna like it give it a try.

Fun set up to be able to see the machinery and enjoyed the fresh baked products first hand…read more Miller Leo - huge bagel sandwich. Love the spicey sauce and toppings. The bagel was crunchy and toasty. Cinnamon roll - a weekend special. Not too sweet and very bread like which isn't the same consistency you typically get. Frosting was delicious though and still worth a try. They also offer iced coffee though I didn't see it on their menu anywhere. I didn't notice an espresso machine so maybe it is just limited to iced and hot brewed coffee. There is a small number of tables but only one large table to accommodate a group larger than 4.

OMG the views are amazing…read more. Went right in the middle of their tourist season, yes its 2 months long at least and it gets crowded for a small village standard. this place has parking but its a first come first serve and it gets hard when everyone else is looking for one. Love the Lagers ( im a hazy Beer person ) but these remind me of my local brewery. Lovely owners, magagers, team players that make the entire trip well worth it. you can even bring your Pet. Now im sad i dint bring mine :( PS: i took some beer to bring back home and still have it in the fridge for that special occasion. Maybe have a collab with my local place, they make a mean Pumping Spice and Ocktober Fest

Fun outdoor bench area with gravel underfoot and views of the water, in addition to indoor seating…read moreoptions. Outdoors is dog friendly and I made some furry friends while sitting out for a drink! The German style beers they have on tap included some unique finds and some styles you don't see too often. Bartenders were very friendly and helpful when I was trying to decide what to get, as lagers and ales are not my usual go tos but made up the majority of the offerings. I got the Salem Ale, a helles style, in a half pour- I love that they offer this smaller size since their other glasses are absolutely massive! This was an easy drinking, smooth beer with low hops, just what I wanted for a hot summer day when I only had limited time to spend here. My drinking partner also enjoyed their selection, and we really enjoyed the location. Would love to go back, very chill vibes and the people there were all so friendly and happy, patrons and employees alike - a rare occurrence in Massachusetts!

This place was ok. It didn't knock our socks off or anything. I mean we did go during the week so…read moremaybe it was just slow. We tried a few beers. They were ok. It was a large space with plenty of table, high top, and picnic table style seating inside and outside there was plenty of patio seating. Right across from the Beverly Depot. They have food available which people were coming into grab and go. There was a handful of beers as well as some on cask. Seemed like they probably have more but were out of a good amount given the number of taps we could see. In general it was clean. Not sure we would rush back. Still we were glad we checked out a local place.

Backbeat Brewing Company does Irish breakfast once a month, and as someone who has only had it in…read moreIreland prior to this, it did not disappoint! Prices were extremely reasonable with a breakfast coming out to about $13 and the employees behind the counter were super friendly and nice. The breakfast was delicious and a great portion for the price. My partner who has not eaten an egg in about 20 years worked up the courage to try this one and LOVED it which was as a huge win as he now knows he does like eggs! I personally enjoyed the beans and sausage, which definitely were just as good as what I've had in Ireland. The restaurant was relatively quiet when we went, but there were still a handful of regulars there. There was also Irish session happening around noon, which we stayed for part of and it was nice as well.

Great location as you can get food and beer!…read more They have a great selection of beer available from porters to IPAs to lager and red ales.

Great stop and there's really good chicken there if you're hungry. The ambiance is super chill to…read morejust pop in for a quick drink or bite.

Second time here and I love it! Ambience is super chill and there's plenty of space for a group;…read morefamily etc They have a small variety of beers but I feel it fits the bill! Kitchen isn't open as of right now but I only went for the beers! I will definitely come again- the person who worked the bar was also super cool!

Very unpleasant experience. We were only one of two parties there on a sunny Saturday. The other…read moreparty had some mishap with a child that a server made a big fuss about. They were very upset and tried to rope us into it - ridiculous. Then after they left, the server came to us to complain about them! Tried to get us roped in on her side of things! This was all ridiculous, we just wanted to have a beer with each other and our dog and did not need these random people's drama. Gross, won't be back.

A cozy riverbend pub and patio, perfect for a creative brew and a very light nosh…read more Interior is one large, open space of delightful exposed brick and an industrial chic vibe. A smattering of keg-barrel tables, and some standing-around-drinking-your-beer room near the bar itself. Order beers and small snacks at the register. The snacks are a bit of an afterthought, so don't come hungry. The cheese plate for 2 is basically a tastier Lunchable, and you may want to order your own if you like a decent bite-to-sip ratio. Several pub tables outside with keg-barrel umbrella stands on a pebbled patio, nicely distanced so you have your own space to chat by the charming river view. We visited on a very hot, mid-summer Sunday, grateful for the large and necessary umbrellas. Limited off-street parking lot. Friendly staff. Good variety of very nice beers, which is ultimately why you are here.

Such a cozy location in a cool, old, brick building. Got the traditional hazy beer and it didn't…read moredisappoint. I could have eaten the whole basket of pretzels myself. They were light and airy and salty... perfect snack to go with a cold beer!!!

BWBC was a sponsor of a Halloween event we went to in Somerville. They slipped us free flight…read morepasses. So when in Lynne ... First off- hectic location due to a shared parking lot area in a industrial area. Not enough parking! Also, small venue inside. It was plenty for this Saturday afternoon but if they run an event it must be shoulder to shoulder. Awesome graffiti on the back wall but missed opportunity in their plain bathrooms. Shuffleboards and games are always a win. Small merch corner. The true win here... the bartender! He was personable, outgoing, loud and downright having fun! He spread the vibe. He was super nice to our kids, even letting our little guy get a little tour. Bent was a great time!

Good beer, good service! It is a little confusing to find, but we found it lol. Had a Festbier…read more(Octoberfesr larger,) and a Pumpkin lager. Both very tasty!

Beer was good, food was very good, and the service was very fast! The only issue is the amount of…read morechildren running around screaming and crying. I would understand this if I were at a playground, but not a brewery where the primary focus is beer. There were a handful of tables with children who were not making the outdoor dining area their playground which was refreshing to see. Parents, maybe consider other people when you bring your children, not everyone wants to hear them screaming/crying, running around our feet while we carry beer back to our tables, or running up to and around our tables while we eat and drink.

Too many kids running around. They need an adult section…read more Pizza is great. Love the beer but heard it is now brewed off-site?