Cancel

    Open app

    Search

    Pretty Muse

    5.0 (1 review)
    Closed Closed

    Request an appointment

    You can now request an appointment from this business directly from Yelp

    Services - Pretty Muse

    Eyebrow services

    Makeovers

    Makeup application

    Pretty Muse Photos

    You might also consider

    Recommended Reviews - Pretty Muse

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Pretty Muse

    You might also consider

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Metropolis Salon - Modern Color & Custom Curly Cut by Sarah

    Metropolis Salon

    4.1(70 reviews)
    3.8 mi
    $$

    Amazing!!! Metropolis is the BEST- from the minute you walk in the door you will experience the…read moremost delightful people who will take every step necessary to make your experience perfect!! Shay Wallace is a master stylist!!

    My stylist left so they recommended two options for a stylist I picked Theresa and booked 6 weeks…read moreout. Suddenly, the week before my appointment Theresa would not be in the salon that day (kinda short notice but may have been unavoidable) They recommended Presley she's new, but they assured me she was excellent--checked out her IG looked good (she was a new stylist...my intuition was screaming NO)...went last Saturday she was messy with product, I had to ask to wipe bleach off my gown 3 times so it didn't ruin my clothes and she insisted I need a shadow root (I disagreed but she convinced me it created a more gradual grow out)....right before she ron es my color I felt like rubber bands were being pulled out of the roots and it was odd and taking longer than expected l-- but the color looked great and I was pleased. That evening I was outside at an event and when I got back to my car there were a Mohawk of broken hairs all standing up from my part and my scalp was red. After I washed and blow dryer my hair Thursday my entire top layers of hair are broken and stick out--no flyaways--broken fried hair oh and despite a good trim my ends are fried and the color Looks nothing like the day I left. I contact the salon they ask for pics and say it may be Tuesday before management can "review" ...they'd have to see it in person--but didn't schedule me?!?? Refunded my money and I begged them to tell me what to do now to prevent further damage (like a treatment or product) they basically said don't use heat--cool so I spent 200$++my hair is totally destroyed and it's getting worse everyday BUT as long as I never style my hair it will get better (these 1 inch broken hairs will take 5 years to grow to my current length)!! Absolutely appalling--they literally dgaf if all my hair breaks off and is ruined--Wow!! A refund doesn't fix what she did and they do NOT care-this is a crappy salon! Update they texted me today to tell me that because of my Yelp review they won't be able to service me anymore bc I made it very clear how I felt about their salon. This person actually implied me using a jot tool caused the damage!!! So, shockingly the son will not try to fix my hair or even pay to have color correction expert service my destroyed hair.

    Photos
    Metropolis Salon
    Metropolis Salon
    Metropolis Salon

    See all

    Pretty Muse - eyebrowservices - Updated June 2026

    Loading...
    Loading...
    Loading...