We have lived here for two years, and honestly, we really enjoyed living here at first. The property isn't perfect, it's an older community that was remodeled, but we understood that older buildings require more maintenance. Thankfully, the maintenance team USED to be fantastic. They were responsive, professional, and trustworthy.
Unfortunately, things changed dramatically after management changed. Since Cori left, living here has become increasingly frustrating. New rules started appearing that made little sense, such as restrictions on patio rugs and curtains. Residents were also required to place trash cans inside before 9:00 a.m. or face a $100 fee. Several neighbors told us they were charged without even realizing it until the fee appeared to be already removed from their bank account???
What has been most concerning is the turnover in maintenance staff. Some of the best maintenance employees either quit or were terminated, and service quality has suffered significantly with only one guy left who sits on his phone for hours?? Our air conditioning has broken down more than FIVE TIMES this summer alone. With Georgia's heat and humidity, this is not a minor inconvenience, it's a serious issue!!
As a result of the repeated AC failures, we are now dealing with moisture and mold concerns in our apartment. We have reported these issues and requested assistance, but the response has been so disappointing, they came to check for leaks which I told them it wasn't a leak, it was because our AC KEEPS breaking. We are currently trying to terminate our lease early due to our health issues with the mold and have asked management to waive the associated fees due to the ongoing maintenance and habitability concerns. So far, there has been zero willingness to work with us which is crazy because we have been having these issues for a while.
What is most frustrating is feeling like the well-being of residents is no longer a priority. We have invested two years into this community and never expected to leave this way.
Based on our recent experience, I cannot recommend living here. The property itself has potential, but the current management and handling of resident concerns have made it a place we are eager to leave. Run while you still can! read more