We had an excellent experience with Prestige Iron Doors and I cannot recommend them enough. Jake Ruggerio, the owner, was the standout part of the entire project. From the beginning, he took the time to walk us through the process step by step, answer questions clearly, and make sure we understood timelines and expectations. He was easy to reach, straightforward, and professional, and he made us feel confident that we were in good hands.
What impressed us most was the customer service. Jake's communication was exceptional and consistent. We did not have to track him down for updates because he kept us posted throughout the entire process. He checked in at the right times, shared progress updates, and made sure we knew what was happening next. It felt like he truly cared about the experience, not just the sale.
His attention to detail also deserves a special mention. He noticed an issue with the handle and immediately ordered a replacement. Then he stayed on top of it and kept us updated on delivery timing and what to expect until everything was resolved. That kind of proactive problem solving and follow-through is not common, and it meant a lot.
The final result is stunning. The doors are awe-inspiring and more beautiful than we could have imagined. The iron quality is exceptional and the craftsmanship elevated the entire look of our house. It genuinely feels like an upgrade to our home, not just a new door. If you want high quality work, strong communication, and an managing partner who takes pride in doing things right, Prestige Iron Doors is the company to call.
I have included before and after shots. You can definitely tell which is which. read more