The whole process was excellent! The team was professional and they delivered on their promises!…read moreTimely, well done and fair price! I'm totally happy and highly recommend!

I finally finished having shutters installed in the majority of the windows in my house. Best Buy…read moreShutters has done an excellent job with workmanship and installation. The installers, most recently it was Justin, very courteous and all in all a good experience to have them come work in my house.

I recently purchased blinds for my condo and verticals for my glass sliding doors from Sunoff, and…read moreI couldn't be happier with the entire experience! Ben, the owner, was fantastic--on time, friendly, and completely professional throughout the process. The service was fast, the prices were very fair, and the finished product looks amazing in my home. I would absolutely use Sunoff again in a heartbeat and highly recommend them to anyone looking for top-quality window coverings! 10 Gold Stars and 2 thumbs up. Thank you, Ben!

This has been an okay, yet a little disappointing experience with positive resolve in the end…read more Having seen the other reviews on this company, I had higher expectations that things would be customer focused and efficient. I called on a Friday night close to closing time to see if I could schedule with them to get an estimate on some window solar screens. Ben wound up calling me back to let me know he can come by on Monday morning to get me an estimate. He came on time at 9am to get measurements and provided me a quote thereafter. That initial meeting was the only pleasant part of this experience because the communication after I made the half payment was horrid. Ben mentioned that he would be in another country on a trip the following day after the estimate was provided, but let me know that in two weeks the product will be ready and installed. Two weeks passed and I never received any follow up regarding our install. I also never received the digital receipt and invoice I was told I would get for the payment I made so I made sure to keep the text confirmation to him directly along with my payment detail on my end. I followed up with the company and called three times to speak with someone regarding my installation and product. I received no call back all day and called again the day after. This was when two weeks had already passed. I texted them on their business text line thereafter when I received no follow up. I had to text them twice for me to hear back from Juan (JD) who explained that he was in charge of things while Ben was out of the office in Indonesia. When I expressed my frustration with the fact that no one has contacted me regarding the product and installation, he said "do you want me to help you out or not?" That response was incredibly not empathetic because I was expressing my frustration that it took me asking them 5 different times regarding the service to get any feedback. He connected me with Caesar who was the one doing the installation. Caesar contacted me saying that he would be at my house Thursday to do the install. Thursday, he calls me again to say the product will be in after 330pm so he will have to move the installation to Friday. Caesar said he would be at my home by 9am, but no communication at all till after I called and texted after 910am to receive a text from him saying he will be 30 minutes late. Despite the lapse in communication, Caesar and Miguel both made the ending result of this experience better. They were both polite and took their time to make sure everything was aligned. Both of them deserve 5 stars alone. Aside Caesar and Miguel, communication has honestly been quite bad with this company and the way it was handled when I followed up was quite rude and lacked empathy for the frustration. No client should ideally have to contact the company various times to be acknowledged for the job to follow through. Price for everything was fair, I just wished the customer service was better. Currently, still waiting for an invoice record since the company has not provided that after I tried to call again multiple times to make final payment. I know with travel and everything factored that it wasn't all one person's fault for the horrible communication, but the service just wasn't what I expected because Ben seemed to really care when I met him for the initial estimate. I understand delays, but I had to re-explain the project to Juan (JD) and Caesar because Juan (JD) didn't even know who I was and addressed me as another client named Camila. The whole process after initial estimate was a headache because the staff wasn't prepared and had I not called or texted to follow up multiple times, my project would have been even more delayed. Juan made "promises," he didn't intend to keep because Gina from the office line called saying he never intended to send over the invoice today and that Ben would be the one sending over my warranty and invoice info. Not a great impression of the company as a whole and I am still waiting for the invoice and warranty details. In the end, however, I have to say Ben is trustworthy for his product quality and escalation service. He contacted me as soon as he touched down and provided me with what his staff could not. I know things fell in the communication pipeline when he was away, but I appreciated his urgency to fix the issue.

This company not only provides an excellent product. Their service is excellent also . Logan who is…read morethe person I dealt with was honest and thorough with the installation and service

This Owner and his team are amazing. They understand what customer service is. Very responsive and…read moreknowledgeable. I checked around with a couple different companies and was not happy and these guys are incredible. Thank you.!!!

This company is great. Ryan and Antonio were awesome…read more This time we got four shades. We used them before for two other remote control shades. They were always on time and provided professional work. Ryan who is the owner of the company shows up and takes precision measurements. After the shades are delivered Antonia installs the shades with Ryan. After they were installed, Antonio was very patient in setting up the app on the cell and programming the remote control. I would highly recommend them for any window treatments.

Excellent company and service. The motorized windows coverings are perfectly installed and add a…read moretouch of gorgeous to my home. The company has a personal touch and feel to their service. Their follow up and continued service is one of many reasons I chose Transitions Window.

Chuck has been absolutely outstanding to work with! From start to finish, he was incredibly…read moreresponsive, helpful, and knowledgeable. He coordinated directly with my tenant, worked with existing measurements, and made the entire process so easy. I had an unusually large window in the upstairs bedroom and wasn't sure I could get a custom blind made to fit, but Chuck helped me find the perfect solution. His years of experience really show, and his recommendations were excellent. The lifetime warranty made the decision even easier. The blinds arrived quickly, and he completed the installation in one day! I'm so excited to have beautiful new blinds- that were super value, for my tenants, with the peace of mind that comes with a lifetime warranty. I couldn't be more grateful for Chuck's help, coordination, and exceptional service. I truly can't say enough good things about him. Highly recommend!

Chuck and his son were so awesome! The price to do blinds for my house and shade for sliding door…read morewas unbeatable. I got a few quotes prior and I am glad I gave them a call . Took less than 3 weeks for the product to come in and the installation was prompt! Chuck even put in a some temporary covers for our front windows while we waited for the binds to arrive.

We invited Michelle to visit us and show us her range of blinds. We found Michelle very helpful…read moreand a delight to be with. After choosing a set of blinds, we were told it'll take 3-4 weeks for installation. A qualified installer who was very efficient installed all of our blinds very quickly and smoothly. We are very happy with our choice as the blinds look wonderful. The automatic blinds for the patio door are awesome which was later installed by Giovanni. Thumbs up for 18004Blinds ! Joee

I highly recommend 18004Blinds. The quality of the blinds and the design are so much better than…read morethe other ones we have seen in the market!!

Just had our shades installed but we're already so obsessed with it! We have light filtering…read moreeverywhere except the bedrooms which are blackouts. The blackout shades are a must as a night shifter! And the shade for our patio is motorized and light filtering. The whole process went smoothly. We received quotes from multiple companies and had them all come in for a consultation. But there was just something about Ron's vibe that we just loved! And Sabrina is such a sweetheart! And the install only took about 1.5 hours! Highly recommend them!

Dreamhouse LLC We had 3 companies come out to bid for our…read morewindow coverings. Aaron from Dreamhouse came out, he was knowledgeable and practical, which I appreciated. All 3 bids were roughly the same price, so we chose based on service, and Aaron/Dreamhouse was the best. He came and did the final measurements and was very upfront that it would take 4-6 weeks, realistically 6 weeks. He was right, it was a long 6 weeks, as we were excited to get the whole house done. Joaquin, the master installer and his son Joaquin Jr installed our blinds. Joaquin is a perfectionist, and works to make everything just right. The guys worked well together, and were very respectful and professional. Ask for Joaquin to install your blinds! We had a hiccup with one of the remote control blinds, the day after installation and Aaron came right out and adjusted it. Shout out to Sabrina for the great communication. My blinds look great and work great. I definitely recommend Dreamhouse LLC.

I am in love with my shutters! "Excellent experience from start to finish. Great communication,…read moreprofessional installation, and beautiful shutters. The quality is outstanding, and the price was very reasonable. Highly recommend!"

I paid and received for very nice shutters. They were very attentive and nice shutters. Service was…read moregreat up to install. But once it was installed.,,,, I needed help after for two broken shutters. Than the response was there a service charge to come out. I said ok should I wait till you're in my area is that the best thing to do. Their response was pretty rude. He said "I'm doing you a favor" Ok well when can I expect someone to come. He said in a week. No one showed up. No follow up call. I get it you have my money. Unfortunately I wish there was such a thing as customer service even after you have my money and the shutters were installed. Too bad. I was disappointed. They were so nice in the beginning. I guess I got what I paid for "Shutters Cheap" I don't want to call again for the attitude that I'm doing you a favor!!! I'll just pay another shutters company So be careful you get what you pay for If it's cheap there's a reason. Lesson learned