We were super excited and happy with ourday in the studio. Came in for our son's senior portraits. Our son is in the spectrum. The staff made our senior smile and feel comfortable to be himself. I love that they concentrate with one family at a time and that I could take some of my own photos of our son. Thank you for helping our son feel handsome and confident. But specifically for capturing his senior year. Thank you! Our experience was a great experience... can't wait for the results read more

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Came here for our senior photo session! Location was kinda inconvenient but camera work was amazing!! Looking forward to seeing those pics!!

Impressed I am (in my Yoda voice)... We came for our youngest son's senior portraits for school. The staff were super friendly and completely inviting. I love that they concentrate with one person/family at a time and that I could take some of my own photos of our son. As a former old school photographer in the 80's, interaction with the "subject" is crucial for getting the right poses. Though they have a young vibe, they work well as an experienced team. I truly loved that he had various studio scenes and a plethora of photographers. They are fully equipped with amazing ideas and WE ARE SO HAPPY! Thank you! Our experience was smooth sailing... can't wait for the results now although we had great sneak peeks... read more

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From check in to check out this group of awesome individuals were professional and friendly. Thank you to Jhermaine, Crystal, and George for capturing some awesome shots of my graduating senior. When we arrived I called to check in per the confirmation email I received. From there we were escorted into the lobby to check in. The pleasant young lady verified basic information then asked for a description of the outfits and any props that would be used. From there we were taken to the dressing room to change into outfit number one which would be photographed in one room. After changing Jhermaine came and brought us to the 1st of 3 rooms. She was awesome and very patient and accommodating. Asking us to choose backgrounds and even showing us test shots so we can see what they looked like. She took her time directing my son to do various poses and taking lots of pictures allowing us to critique whether we liked what she had already taken or wanted to take more. When we were finished in room one Jhermaine escorted us back to the dressing room to change into outfit number two that would be photographed in two separate rooms by George and Crystal. Both George and Crystal took there time making sure to get multiple shots and asking our approval after they had taken several shots even retaking some shots we weren't completely happy with. I am so pleased with the whole experience. Customer service was wonderful and the facility was spacious and well kept. I would highly recommend Prestige by Lifetouch for your photography needs. read more

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Came here twice for my girls seniors pics. We had great experiences both times. Alex was our most recent photographer and she was awesome!! Highly recommend them. I'll be here next year my next graduate. read more

Not a review about the photos, but it was highly irritating to have my senior drive 45 minutes out there only to be told (A) they don't take ApplePay, (B) you can't pay online, and (C) they won't take a card over the phone. This is 2024, not 1984, JFC. At the very least they should warn you in the six reminder texts and emails they send that you need to bring cash or a physical credit card. read more

I couldn't edit my last review to add in what I wanted to say....so I had to make another review...anyways If I am going to pay 40 bucks for a professional picture I expect it to be nice...I could have took the picture myself....yeah I understand you have plenty schools and kids to take pictures of but at least make it look professional..my son smile wasn't even a smile! It was just showing his bottom 2 teeth....im VERY dissapointed. And to say that retakes we have to bring back the original package..what if the new retake picture comes out worst? read more

Unable to contact, you get connected with reps outside of US. They don't have a direct number to the local office. My daughter's pictures are disappointing. On their website when you order, it says to put the name and grade on the same line. So I did. I got her photos tell me why it says "Zxxxxx Kindergarten" (not disclosing child's name). Her photos are so bad, even her retake ones! read more

Had our girls senior pictures taken this morning at Lifetouch Prestige in Kunia near Jack in The Box. Scheduled appointment on line almost (3) weeks in advance. We arrived about (5) minutes early to check in. We were greeted by their staff. Everyone was nice and helpful. They were able to take group photos with their best friend and with each other, also brought their instruments and sports props. Prestige photographers captured our daughters personalities. Can't wait for the rest of the proofs! Thank you! read more

Prestige by Lifetouch - Prestige Kunia photographers. - Event Photography Near Me - Waipahu, Hawaii

This place makes everyone feel like a celebrity! My son just had his senior portraits done at Prestige/Lifetouch in Kunia and we were blown away with how welcoming and accommodating the photographers are here. I called ahead to reschedule and the person on the phone was very understanding and knowledgeable. When we arrived for our scheduled appointment, we were greeted by Ed who chatted away with us. He made my son who is normally shy feel very comfortable for his photoshoot. All three photographers worked with us and took their time to make sure we got perfect shots. They even let us bring in our pet to join and grandma got to jump in for a special memory! The guys all came out to greet us and complimented my son so much that he felt like a v.i.p. (Which I know they do with every customer.) We went home and kept talking about what a great experience we had. But that wasn't all. It took only about a week to receive the proofs and every shot turned out great. I was so happy I showed my friends and coworkers who also had senior portraits done this year (with other companies) and they were bummed out that their kids' schools didn't book with Prestige. They said that they were rushed when they shot at the other companies, their children weren't posed, they couldn't go in the pics and bring their pets, and some even complained about having light glares in their photo! Thank you to the guys at Prestige Kunia for creating a memorable experience for my son's senior portraits. My ohana is so grateful for the wonderful pictures that developed and the excellent service we received! read more

The staff at Lifetouch was very friendly from the front to the back. They did an awesome job taking my son's Senior Portrait. We had a great time with them! Good job read more

Super love this place!!!.. Staff is so AMAZING,fun and so welcoming! I never had the experience of my senior year. So having to experiance this with my Senior Daughter! They def make you feel so comfortable and make you know that you will FOREVER REMEMBER this moment. Quick and Simple. Love the whole atmosphere, so relaxing and clean! The photographers welcome family who tag along in every shoot to approve or disapprove. But I just went in to capture some moments to remember myself Photographers are super experiance, the way the move and capture photos. On point! Def a place I would recommend to go to for any occasion. .. read more

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Came in today for son's Kalani senior pics. Son is shy, English is second language. Jerod, Cody and Ed were amazing!! Each took a set of pics and each made my son feel like a rock star. Invited me and two daughters in to watch each set. The who Lifetouch deal runs like a well-oiled machine. From online scheduling, to quick and professional service to the super cool and kind young men who made us feel so welcome. Mahalo! read more

I have never been so disappointed. I paid 90$ for a plaque and a single laminated 5x7 of my daughters graduation. The plaque was a piece of garbage, poorly done, untrimmed photo, off-center, not even a piece of protective glass over the photo. There was debris behind the picture on the plaque that was poking through! I called and asked for a redo for all those reason. Three months later I have not received anything. So today I called to find out what happened and they said they cannot do it over for "insert BS reason that makes no sense here." They offered a refund but are refusing to refund my shipping and taxes. Excuse me! Why should I eat the shipping on a garbage product?! After an HOUR of arguing I finally got my money back. Run away from this company. read more

Had an appointment for son's senior picture taking on an early Saturday morning, first appointment at 8am. We had booked the appointment one month in advance online. The studio is located in Kunia. Below Walmart and Times supermarket. On the top level of the shopping complex. Across bank of Hawaii, next to Domino's pizza and tmobile. Pretty easy to find. Staff was very friendly and helpful. Staff there that day: Kylie, Maile, Dez, Ed. 2 different outfits: schools and personal. Studio has the schools outfit. You could bring a prop to use in your personal pictures. Pick 2 different backgrounds. There were 3 different rooms that were used for picture taking. Everything was very organized. Staff helped with guiding my son's posture, positioning, fixing his clothing. I was allowed to follow my son into each room to help and preview the shots taken on the camera. Took almost an hour from start to end. It was a great experience there. Free parking right in front. Proofs would be mailed out in 2 weeks. Pick 2 pictures: school & personal by certain date. Everything is done online. Picking and ordering. Sitting fee: $40 read more

This was probably the best photo studio experience I've ever had! Every single employee was friendly and knew what they were doing. They asked before fixing my daughter's hair or helping her adjust her outfit, which showed great respect and courtesy! They went out of their way to ensure my daughter had poses she liked, offered backgrounds that complemented her outfits, and even worked really hard to make sure her glasses didn't have glare on them. We will definitely come to them in the future. read more

My daughter was seen today for her Senior pictures. We arrived about 25 minutes from her appointment time to look over backgrounds and also to give any information needed for the studio. Staff very friendly, welcoming, knowledgeable and professional. Since we opted for an outfit add on there was 3 rooms each with the backgrounds that she chose except 3rd room was formal wear (black drape) provided by studio and background was standard according to school that student is attending. The photographers were great they let parents come to the room to watch and let them take pictures from your own phone/camera as well. Photographer was nice enough to ask if I had a certain pose in mind for my daughter to do. After photos were complete the photographer would show you the pictures off of his/her camera to get your approval. While taking pictures if they felt a hair was out of place they'd let you know before taking pictures and give you time to fix it. My daughter is very shy so taking pictures makes her uncomfortable but the staff did great making her feel comfortable. Overall, our experience here was great and since I have a son who'll be a Senior in a few years I'll definitely be back. read more

Really good experience with the studio and their photographers. Atmosphere was nice, accommodating, and very professional. Definitely helped the clients be more at ease and it showed through their work. read more

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My son school picture did not come out nice...half of his shirt was cut off....did not seem professional to me. There are retakes but it's like I gotta get him ready again... couldn't they just make it perfect in the first place. read more

Everyone in this studio is so professional and friendly! You can certainly feel the Aloha! The staff had a very organized process to get us in and out quickly, yet we didn't feel at all rushed. They let parents come into each photo session and ensure the graduates and parents are happy with the shots. read more

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Great studio! Very friendly photographers especially Ed. Definitely will recommend to friends a d relatives read more

Can't believe my nephew whom I love and adore like a grandson, is already a senior in high school! *tears. So of course, I should follow him to get his senior portraits done. They were extremely welcoming and friendly, worked with him on choosing his backgrounds, and was so patient!! He happens to be the homecoming king for his school, and they knew that because he brought his crown to take a photo with. Cutest thing is the workers would make a big deal of it and got him feeling super special. Each customer is assigned a dressing room, and they even drew a crown on his dressing room door. He brought 3 different change of clothes to change into after each session. When it was time for picture taking, he had a session in 3 different divided sections, and each photographer was just unbelievably AWESOME!!! they each made him feel super special and made a lot of small talk with him and got him to smile and laugh, the session was so easy because they really made him get into it. After his session, they had him choose 2 yearbook photo's and told us we would receive the website link to his photos once available. The whole session took about 2 hours, but it didn't seem that long because we were having fun. read more

Lifetouch is wonderful. Not only do they have great quality equipment, but they have the great quality personality to go with it. They give guidance for good poses and facial expressions as well as lets you explore your own ideas. They are also very comfortable and personable to be around. Although we only used their services for our daughter's graduation photos, I can tell by their passion and work ethics that they would be great at other special events. I plan to reach out to them as soon as we are ready to take a Ohana group photo Thanks for capturing the magic Lifetouch! ~Mahalo read more

Prestige by Lifetouch - Class of 2017!!! - Event Photography Near Me - Waipahu, Hawaii

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They are great job! I took my daughter for senior portrait. All staff are so nice and photographers are really professional.Thank you ED,Priscilla and George! read more

To be clear, this is a review for in school photography. My daughter's picture always turns out badly. How is this possible? It's digital! Whatever. For the last 3 or 4 years she had had to retake her photo. Two years ago LifeTouch jacked up our order and we ended up with no retake prints. We had to contact them, upon which they sent us...a class photo. I am not kidding. I had to contact them again. No photos. Another class photo. FINALLY, retake prints. In the SUMMER. I can't even. On Monday I contacted them because I got the dates mixed up for ordering yearbooks. I wondered why there was such a huge gap between in person orders (3/16) and online orders (4/23). Well that's because the flyer was wrong. And it turns out the school was telling us about it using follow up flyers and notifications from teachers but I wasn't paying attention. Sigh. So I missed the deadline by about 4 hours because I couldn't get anyone to confirm the deadline at LifeTouch. When I called Paulette was very pleasant but kept on telling me to contact the school. I told her the school told me to contact them because they had already turned their count in THAT MORNING. She said our rep was out of the office but she would have them get back to me that day (Monday) or Tuesday. It's Wednesday, so I call back. I get transferred to Claire, who it appears is our rep. She tells me the same thing - she just gets a count from the school, puts the order in, and that's it. She can't help me. You know, I get it that there are just situations where nothing can make a difference for you. I know not everything can go your way. And I'm sad that I did this to myself. But honestly I was put off by Claire's sorry not sorry attitude. I'm sure they've heard every story out there, and I would probably be a little jaded myself. I just would have appreciated some sympathy and a bit more professionalism. read more

Mahalo nui loa for such an awesome experience for my little sister's senior portrait! It was smooth and easy; we were in and out within an hour. The staff answered all of our questions even the one about the awkward makeshift gown. The hospitality at Lifetouch Hawaii/ Prestige Photography were great! They offered water, fruit infused water, and coffee! My sister is a little awkward and the photographers worked with her to help pose and to help her feel more comfortable during the photo sessions. Thank you very much! read more

Prestige by Lifetouch - Families are able to go with the student to take behind-the-scenes photos! Photo of my sister @ Prestige Photography by Lifetouch - Event Photography Near Me - Waipahu, Hawaii

From the beginning to the end of the portrait shoot we felt really comfortable and relaxed. The staff Were very professional and nice. Also they offer free coffee and fruit flavored water. I was extremely satisfied with my daughter's options Of photos to choose from. Over all would highly recommend this studio. Excellent service and photos. So my rating is 5 stars........ read more

Prestige by Lifetouch - High school portraits - Event Photography Near Me - Waipahu, Hawaii

Never allow this company to take charge of graduation ceremony pictures. They take 2 pictures of your child right after they receive their diploma and right before they sit down. My child wears glasses and where her eyes should've been, there were 2 yellow circles from the reflection of her glasses covering her eyes. And you expect $60 for these horrible pictures? Dream on. Horrible skills for a "professional" company. The school should've hired the photography students who would've done a better job. read more

My daughter had her senior portraits taken here. The staff were very knowledgeable , professional and most of all helped my daughter have fun. My daughter has; as almost every teen ,difficulty choosing/deciding on details ( backdrops, wardrobe) The staff were very patient and helpful. Everything was stream line but at the same time we didn't feel rushed . The staff took time to listen to our requests/needs. We loved all of the photos shown to us and cannot wait to order them! We definitely recommend this establishment:) read more

My sister came here to take her high school senior portraits on 9/30/17. I was surprised by how friendly the staff was! When you first walk in, there's a waiting area with lots of seating. But after you check in and they call your name, you're called to a different waiting area that's close to the dressing room and the room where they take the pictures. This was extremely convenient because my sister could go into the dressing room, pop out to show us her outfit, and then go back in to make adjustments. I thought it was cute that when they showed her to her dressing room, there was a dry erase board on the door with her name on it :) The photographers were great (not awkward at all) and allowed me and my mom to take pictures with our phones. We got amazing candid photos of my sister laughing and having fun. Shortly after all the pictures were taken, they allowed us to select her yearbook photo on a screen, and told us we could look through the photos and take pictures of the screen, too. I was really surprised with how easy the process was and how lax they were about allowing us to be there and take our own pictures. Another plus- our appointment was at 12:50 pm and they called us in sometime between 12:50 and 12:55. We were there for about 1 hour in total. Definitely a 5-Star experience! read more

These guys are Amazing! They were quick and professional, yet very friendly and patient! Staff obviously love what they do and have fun doing it! Because they had fun, my son had fun, and so did I. Great Job LifeTouch! read more

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Awesome customer service. From when we walked in the girl greeted us and checked us in. She explained in detail what we were going to be doing. Photographers were very professional and personable. They allowed us to go into each room and take pictures with our phones and they even offered to have us take a family picture. They made our son and our family feel welcomed. read more

Great experience at Lifetouch! My daughter had her senior portrait session done here and the photographers made her feel comfortable in front of the camera. All of the photographers were friendly, personable and professional. They all did a great job! Thank you Ed, Kylee, Daniel and Jo! read more

Senior portrait time for my son! Due to it being senior portrait time for most schools, I did have to make an appointment ahead of time. There wasn't a lot of availability as my son had to have his photos taken by a certain date in order to be in the schools yearbook. The waiting area is very large and pretty comfortable. There really wasn't a long wait time as the staff there serve you quickly and assist you with picking out your backgrounds. My son does not like taking photos but the photographers there did an awesome job of capturing his smile. They got the session done in less than an hour and took a lot of great photos of my son. My only issue now is trying to decide which photos to purchase! read more

From the time you walk in till the time you leave you feel welcomed. Greeted while walking in greeted by each of the photographers and also greeted when you leave. read more

The staff was friendly and helpful. They place has plenty of chairs and white board for my younger child to doodle on. Of course we bring everyone so I guess they accounted for that. Selfie contest is good idea and they take good photos. I was skeptical at first but now I'm satisfied customer read more

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Took my daughter to the Kunia location for her senior pic session for the yearbook. The whole staff was great and easy going. Totally made me and my daughter feel very comfortable. They were fun to work with and encouraged a pic or 2 with my daughter and I. The music was an added bonus which kept the mood in high spirits and even let me take my own pics during each session! read more

Senior portraits for my son. Awesome experience, friendly staff, good variety of backgrounds to choose from.

Went in on Wednesday July 15th 2020 for a Senior Portrait appointment for my oldest. Upon arrival we had to call the studio to notify them that we were outside. We then were greeted at the door by a friendly female who took our temperatures before entering. She guided us to the reception area where she took down and confirm my daughter's demographic and High School information. As soon as we were done she introduced us to our photographer Jordan, who then took over to help us the rest of our appointment. Jordan was very courtesy, helpful, kind and went outta his way to make my daughter feel confident and comfortable with her session. I believe he ran back and forth so many times to get the mirror for her to check her appearance that he broke a sweat. Jordan also asked if she would like to be a model for sample photos that they'd use in their studio. She and I both agreed and signed a consent form. Jordan and couple of the staffs got to work and took the photos they'd use. I was amazed by how organized and how professional a team worked together. Thank you Jordan for all your hard work and Prestige staff for making our 1st experience so pleasant!! read more

My son has ADHD & Aspergers & NOT a fan of taking pictures! The day of his Senior portraits, my husband & I was worried how everything was going to play out. But from the moment we walked in, everyone was very friendly & welcoming! The photographers were so very patient & explained everything to our son! Our son was not stressed nor confused! They showed him how to pose & even took some shots of the whole family! They even allowed us to take our own pictures of our son's session! Such a wonderful experience! They were calm, fast, non judgmental & never rushed us out & made sure we were satisfied with the pictures! Thank you again for making this day such a memorable one for my husband & I! read more

Prestige by Lifetouch - These awesome photographers patiently explaining & showing our son how to pose & what to do! - Event Photography Near Me - Waipahu, Hawaii