I did not think purchasing my first car would be such a breeze! Bryan was awesome & made my…read moreexperience wonderful :) Paperwork took maybe 15 minutes...The vehicle purchased already had 30 Day tags ready upon arrival.Great vehicles at very reasonable prices! If your on a budget, I would highly recommend to check them out. Small Family owned business with 15 years of experience!!!

We needed to purchase a vehicle quickly due to my boyfriend taking a new job an hour and a half…read moreaway. We were looking for a gas efficient used vehicle that we could pass down to our daughter in a few years. We started looking at One Owner Auto and never looked anywhere else. We were greeted by a gentleman named Bryan who was very personable and had all the right answers. He showed us numerous vehicles and offered his unbiased opinion. We ended up purchasing a Hybrid. Bryan made the entire process very easy, with no hidden fees tacked on like most dealerships. There was no back and forth, no shady transactions. We had our tags and title and paperwork completed in about an hour total. The whole buying process was very clear cut and we love the new vehicle! I would 10 out of 10 recommend this dealership if you are in the market for a new vehicle. Ask for Bryan, you will not be disappointed!!!

I've visited this place several times (this was my fourth or fifth visit), and I've always received…read moregreat customer service from the employees. Their work is consistently good, and it shows that they care about what they do. However, during my most recent visit, I felt uncomfortable witnessing the owner speak in an unpleasant manner to an employee in front of me as a customer. It wasn't nice to see. This is meant more as constructive feedback: how employees are treated also affects the customer experience. With the great work the staff does, a more respectful environment would make this place even better.

Picked up two nails in a tire with 12,000 miles on it. I was concerned that due to proximity that…read morethe tire was toast. Joe quickly assessed a repair & in les than 20 minutes & $50 had me on my way Courteous employees and rapid competent service. Two thumbs up

I really hate having to leave negative reviews. I always try to give the benefit of the doubt…read more However, this has unfortunately been the worst car buying experience I've ever had, by far. And I've bought numerous cars over the years. Buckle up, it's a somewhat long story, but I have to share it. I bought a used 2021 Toyota Corolla from these guys recently, and made my mistake of not test driving it first, and trusted their word, and trusted that a Toyota Corolla is a reliable car to purchase. When I received the car, I didn't even make it out of my neighborhood before noticing it grinding gears when downshifting into 2nd and it didn't want to stay in that gear. Coming from a previous car with endless issues, my heart sank. I called the dealership and the manager (John, I think?) dismissed everything I said and hung up on me. I called Moose again and he gave me the owner Tim's number. Tim was more responsive and understanding and they sent someone to come pickup the car, who also confirmed the issue. Since it was under their 3000mile warranty they decided to put another transmission in it. He claimed it was a new transmission. He offered to put a new clutch in it also, as long as I paid for the parts, which I agreed to at the time, but his "transmission guy said the clutch is fine," so they opted not to. Now, here I am less than 10k miles later, and the clutch has failed. The trusted mechanic I took the car to also told me that they installed a "junkyard transmission." I respectfully and politely called Tim to get some answers and see what they would do about it, and he still claims it's a new transmission, and that he would talk to his transmission guy again, but hasn't sent me any proof of that, and has now stopped answering phone calls and hasn't returned any calls. I do not have and would've never expected to put $3000 into repairs of a car that I just purchased. A 2021 Toyota Corolla with transmission AND clutch failure within 10k miles seems like something an experienced car dealership and "transmission guy" should've been able to catch before it got to my hands. I bought this car for the sole purpose of having a reliable vehicle for my family, and it's been a nightmare since day one. I was (and still am) only hoping they would do the right thing and handle this issue. Incredibly disappointed.

AVOID AT ALL COSTS! WILL SELL YOU A CAR WITH ISSUES!…read more Sold me a broken 9000$ car for 16,000$. The next morning after buying the car I heard a terrible grinding noise (shown in video) upon starting up. After a quick google search i realized it was a common issue with 2010 Honda Crvs to have the VCT Actuactor fail at 100,000 miles. Since the car was at 107,000 miles I knew this was the issue. I went back to show them the terrible noise, and they told me I was turning the key too far causing the grinding noise as i show in the second video that in fact does not happen with this car, as it has a feature that prevents that from happening. DO YOURSELF A FAVOR AND SPEND YOUR MONEY SOMEWHERE ELSE

As I was calling around to find a place that offered same-day car inspections, I was pleasantly…read moresurprised that 17th Street Automotive offered scheduled appointments for inspections with same-day service. Normally with car inspections, I have to drop my car off at an auto-body shop and pick it up the next day due to the "first come, first serve" policy but I didn't have that option so I booked an appointment with 17th Street Automotive for the same day. As soon as I walked into the office, I was happily greeted by Kristen and another worker. They both were extremely pleasant and personable. I was quoted a service time of about an hour and a half and was offered beverages while I wait, which was a very nice gesture. My state inspection was completed after an hour and a half, just as they quoted me. Kristen was very informative with the things they found during the inspection and with how amazing their customer service was, I would definitely return to get my car serviced with them. I was given a free car freshener once the service was complete and told them I would tell everyone I knew about the exceptional experience I had with their business. If you are looking for same-day inspections or in need of any car services, I highly recommend checking out 17th Street Automotive.

Completely unacceptable, frustrating experience…read more I paid $1,338 for front brakes and calipers, and within six months I was still having braking issues. When I returned, they replaced only one front rotor under warranty. After a third visit for the same braking noise/vibration, I was told the problem was my rear brakes, even though those had been replaced only three months earlier at another shop. I then went to three independent shops, and all confirmed the real issue was a warped front rotor (the one not replaced the second time I brought it in). This should've been fixed the second or third time I brought it in. Instead they shifted blame to another shop, in which their work was confirmed to be fine. And for the price I paid, I shouldn't have had to bring it in multiple times for the same issue. Still after three visits and over $1,300 spent, my issue was still not properly fixed. The only good thing about this experience was that it was under warranty, and another shop was able to fix my brakes properly. I would strongly recommend getting a second opinion before trusting this shop, and if possible save your time and go elsewhere.

Cannot recommend enough. Been a customer for over 2 years. Does fantastic work and very easy to…read morework with.

I'm a medical student, and I just spent the past 12 months driving to clinical rotations in North…read moreCarolina or DC and back to Norfolk every week. How did I keep myself awake? I snacked. So it should not have been a huge surprise when I discovered ants in my car yesterday -- it was a Las Vegas buffet in there. Shimmar responded to my message right away, was able to book me within 24 hours, and even came to my house so I didn't have to wait in a lounge somewhere for two hours. The inside of the car is so lovely now! It hasn't looked this nice in years. He even got rid of a stain on the passenger seat that I was pretty sure I would have to live with forever. I highly recommend 360 Reflection Detailing.

Anytime I buy a car in the future I will be using Unique Auto. Mr. Kearney was very nice, thorough,…read moreand very informative! He found me the exact car I had been looking for. He is very knowledgeable and I'm grateful that he assisted me in buying my car. Best part, he took care of all the hard work so I didn't have to and made sure that we were in and out of the dealership as fast as possible. I got a great deal on my car thanks to his vast knowledge in car buying.

From the owner: We are designed to assist and support vehicle purchasers in obtaining vehicles that meet high…read morequality standards, the most affordable costs, and the least amount of time expended during the buying process.

People were kind & easy to work with but the truck I bought - 08 tundra - within the last 6 months…read morehas two very expensive issues. Within a week of purchasing the truck the exhaust manifold had issues and needed replacement; and within 4 months of purchasing the truck my transmission needed to be repaired right after my rear left leaf spring snapped. This is after kindly driving the vehicle and taking great care of it/ giving the car much needed maintenance. All in all after purchasing the truck in July, I'm around $10k down in catastrophic repairs.

Amazing people! Nothing like the other guys. Best prices without sacrificing quality!read more

"do not hire" promise for march31 pick up , hope to die and cross your fingers,delivery was for…read moreapril 1. my first encounter was john made all the arrangements. gave me his cell number along with the company, dispatch number, and get this the driver cell number , wow right ! ! how can i go wrong getting everyone number. delivery never took place as promised, i call jon no answer called his cell no answer called dispatch spoke to alex who took a message to give to john no return call i did the call up until 6;30pm april 1. april 2 called that the receiver on delivery was no longer avaiable so i call john, no answer left messages no return, call the driver not answering his phone, called disptatch spoke to alex got the run around john was on the other line then john stepped out and then john went to dinner called all three of them until 6:30pm. april 3 still trying to make contact with john alex dispatch, driver nothing took messages but no return calls to me. call next day called at 8:00am spoke to dispatcher who said john doesn't come in until 9:00am to call back i did at 9:15am again dispatcher said john doesn"t come in until 10:am, called back got same john doesn't come in until 11:am called again john doesn't come in until 12:00pm never a return call " my ebtire purpose to call was to tell him there is no on at the receiver end to meet with the driver to have him call to make arrangements for a better time so i can get someone there and i do not want any problems. no call back ! nothing from sfaemile auto transport. it's now saturday afternoon and i am stilll trying to make contact. oh no ?? holy scrap the phone rings and it's john tell me he got my messages but he was off ? does he think we the people are that dum i mean really. so i told him the problem didn't seem to care said he was calling the driver well all of a sudden every one phone was orking and everyone was able to answer. and it now cost me $150 . dollars more to pay to have someone there to receive my car. and get this the arm rest inside my 24 hour old 2026 cadillac xt5 thousand of dollars is now damage and there back to not answering they phone so yes if it's not something you care about or not something you don't mind if they damage it or better yet i forgot to tell you the police got involved and took a stolen car report have lot mor to tell you but i am limited on space good luck and stay away far far away from john and auto transport safemile. take four asprin and call him in morning ! !

Service and quality of communication was very unprofessional. Our car was supposed to be…read moretransported down to Florida and their carriers were terrible. Safemile should do a better job at vetting these carrier companies. You get what you pay for....quote was way less than the more reputable car transport companies and service was equally on par with the fee charged - horrible experience.