My initial experience was very negative, due to a rude salesperson and an incredibly draconian,…read moreunposted return policy. After leaving a negative review, the owner reached out to me and was extremely apologetic and went the extra mile to address my concerns. Not only did she issue a refund, she also made it store policy to post their return policy at the register so that there are no future misunderstandings. I was very impressed with the owner and her responsiveness.

Wonderful selection of fine yarns, plus great company and friendly, knowledgeable staff. Always a…read morepleasure to shop, sit and knit a bit.

This has been a long overdue review: Allie is a TOTAL rockstar. 5 stars all round…read more Longs was super busy when I came in back in December, hoping for a last minute stole for my graduation. What I appreciated was how honest and upfront Allie was with me about the turnaround as they were slammed with the holidays. Yet they exceeded my expectations and delivered quicker than anticipated, an I was beyond happy with the final product. Fantastic customer service!

Friendly and accommodating. Did an excellent job on my scrubs. The turn around time was a little…read morelong because I had my order placed around the Christmas holiday.

Fantastic customer service, very reasonable prices and went above and beyond in helping me get the…read moresigns I needed. Will send friends and colleagues here! Thanks guys!

I ordered18 yard signs for businesses sponsoring holes for our Young Life Golf Tournament. Mike…read moreand Tony did an outstanding job of taking my order, assisting with the design of the signs, and delivered them ahead of the schedule we had agreed upon. They were professional and very friendly in all aspects of my interaction with them.

Constantly top of the line in service and products for many years - servicing the Fredericksburg…read moreArea. We first visited the store in 1949. A recent visit resulted in a selection of great gifts for twin girls born i-31-26 + a nice silver bracelet for the mother with the girls names engraved on it. Mr. Ulman suggested a little design he will add to the bracelet. Still First Class.

They were rude and unhelpful. The owner took one look at my grandmother's ring and said it was…read morefake, they refused to appraise it. I had it checked elsewhere and proved them wrong. They don't work with people they think are poor, they were rude and snobby and I will not be returning.

Santiago was super helpful, great place! Really helpful explaining everything and all of the…read moreservices. 100% recommend

If you want to be told three different pick up times that are not met by this business and keep…read moredriving back and forth just to wait for your delivery of your clothes for an hour and a half then look no further. Unreliable and simply not able to keep their word.

I consider myself a bit of a regular at Princess. As a watch geek, I have to have my watches…read moreserviced regularly, and Princess always does the job right. The staff is helpful, and the prices are fair. Anything from a basic battery or band adjustment, up to a full maintenance service, they got it covered. If it's outside what they can service, they're always up front about it, too. I'll keep coming back as long as their standard of service stays this good!

Thank you to all that have helped me over the years. My review is past due! I love how clean your…read morestore is, I love your customer service and attention you give. Your suggestions to repair my late mothers wedding ring was excellent and I am happy to be wearing it! I fully trust Princess Jewelry & tell everyone I know to stop by for their jewelry needs, repairs and even the specialty figurines they carry. 5 stars

Exceptional, excellent quality alterations service with quickest turnaround time I've ever…read moreexperienced. My new go-to place in Stafford. Found a formal event dress only a few days before the event and Ms. Kang went above and beyond to magically alter my dress. Very reasonable prices.

Needed a dress taken in. She did a wonderful job and was able to have it ready in two days. Super…read moregrateful!!

I recently had my Christmas cards printed with Stafford Printing. Dottie a woman working in the…read moreshop was lovely. She took a lot of time helping me find the correct paper. Once we had decided what my order needed she gave me an email and asked me to place the order there. My husband and I prefer to support local businesses even if it is slightly more. I asked for a quote. The person who answered the email was Tanya. Her communication was professional and quick. The quote sent back was twice as high as every other quote from large printers online for the same job. That honestly gave us pause. However considering the quality I was seeking and considering that this is a local small business, I authorized the transaction anyway. When I picked my order up, it was actually $10 more than the top quote. $10 on top of an already very high quote was a bit jarring. I paid it, because it was only $10. I'd feel more comfortable going back for other jobs if I was certain quotes would be fully honored. I love my cards. The work was mostly good quality. As expected a few of the cards were not printed well. We ALWAYS order a few extra because EVERY order from anywhere has been the same. Lastly I would say Dottie at the desk was amazing helpful and warm, Tanya was professional and quick, the printing job was on par with rivals and the order was produced very quickly. Stafford Printing is a pricey option for good prints fast and bonus you can support local small business.

I needed a large amount of documents cut and hole punched to fit in binders. Stafford Printing did…read morean excellent job. Julie was extremely helpful and courteous. They gave me a terrific price for the job. It took a bit longer than originally estimated but it was worth the wait.